I want to thank the service department and the entire crew for the outstanding service and care…read morethey provided us this past week when our 20 year old F-150 had a little breakdown on our trip back home from Atlanta to St. Louis. The Barnes Cross Ford team was friendly and really went out of their way to get our "Old Blue" repaired and back on the highway. Cecily even drove to Tupelo to get a part so we could get on the road the very same day we were stranded. Much appreciation. They have a top-notch team and we appreciate the care their service department gave to "Old Blue." Mace Thornton, Chesterfield, MO

Went in for truck alignment, after we left truck sounded like a jalopy, squeaking and noises we…read morehad never heard, took it to another shop and all of the bolts had been HAND tightened only, the mechanic said he was shocked that we had not had an accident!! That was pure laziness on Gilleys end, will never go there again, we value our safety!

Went to get a brake replacement on my car. Every place in Oxford quoted me around $600 for both…read moreaxles with rotor replacement. Gilleys shopped the parts around and called me back letting me know the full price with labor. Saved over $250 going here than a corporate mechanic. Great service and relatively quick for the job.

Great experience! The people were super friendly and knowledgeable. They greeted most customers…read moreby name, which was impressive. I would definitely recommend this place to anyone who is looking for a good deal on tires.

I have bought three sets of tires on three different cars from these guys. They are wonderful. The…read moretreat you like family every time you come in. If I have to work, they come pick my car up and then bring it back to me at work. You can't find customer service like that very much these days. We love Friendly City Tire. Keep up the great work guys! The Scott's

i went to get a oil change in my 2013 f150 and i will never go anywhere else. the guys are very…read morehelpful and informative about what they notice while working. They were very timely and cheap for a full service.

I live in Myrtle, MS but I purchased a 2014 Jeep Wrangler in Albuquerque, NM where it had been…read moreserviced and gone over by someone I trust. The vehicle made it from Albuquerque to Myrtle without a problem - no leaks, no nothing in the way of issues at all. Since this is a right hand drive vehicle, I immediately put it to use delivering mail and within 6 weeks, had put to requisite 3,000 miles on the odometer. Since I used this location previously, I decided to use it again for the first oil change on my Jeep since I owned it. The service was fast and I was out the door within 30 minutes. However, within a few days, there was an issue - oil was leaking from what looked to be the rear main seal. After taking the Jeep to a mechanic, I was informed that it was not the rear main seal as I thought, but the oil filter housing that had cracked. The mechanic then stated that this typically happens when the oil filter is replaced and it is then tightened too much, thus cracking the entire housing. This required a replacement of the oil filter housing, another oil change and a flush and fill of the radiator, costing me $750. When it was brought to the attention of the owner, the owner immediately denied any wrongdoing, stating that there was no way to overtighten the oil filter to crack the housing and thoroughly denied that his employees could have caused this damage. Even went on to say that he had been in business since 1998 and had never had an issue like this ever. I told him that I was not going after him for any money - I understand that mistakes happen - but his flat out refusal to admit any possible culpability for this is what prompted me to write this review. My mechanic states that he's seen this previously and the only way to have this kind of damage is from overtightening the filter. Unfortunately, his employees were the ONLY people to have touched the engine or done any work to it since the vehicle was purchased by me and, coincidently, the one this they do it work on the part that broke. I have not has any other work done on the vehicle engine until his people changed the oil. Because of this, I would not recommend using this location for your oil change needs. There are better places that charge less elsewhere in town.