Jim and Carmela were a pleasure to deal with in our time of crisis when our well ran dry. We had…read morebeen in contact with numerous other companies (25 in total), and all either denied us help, or were booked out over a year. We we're so grateful when we called and received a timely return call, and an estimate just a couple days later. We we're most grateful to him and his crew who came so far away from their region to help us. Within a week they were at our property drilling, struck water within 6 hours (~160 feet for us), and the following day dug out 80+ feet of earth, placed all the piping, buried everything, and connected everything. Two days total and we had clear running water! Couldn't be more grateful for them!

Very responsive using FB messenger. We found them on FB Hector page. As a new home owner local…read morerecommendations are so valuable. Carmella and Larry Utter are small town owners providing an invaluable service to their community. Would definitely recommend!

We were lucky enough to hire Burrows Brothers for installing our steel break wall after our…read more property was attacked by Monster Beautiful AKA Lake Ontario. The crew headed by Jason Levin tackled our lakefront and handled all that the lake put forth. The rest of the crew was Jason Weaver, Pete Barnum,Bobby Phillips and Jon Colon. These men were Top Guns for the job they were handed. Thanks to all involved and Kieth and Kevin Burrows for hiring such a great group of dedicated work force.

From the owner: Since 1999 Burrows Bros. Inc. has been the leader in directional drilling and utility contracting…read more We specialize in the communication, gas, electric, water and sewer industries.

Called Milt Updike to see about getting a water well drilled. Had tried 2 others -- one wasn't…read moreable to get water and the other just never showed up. He showed up on time to meet and talk and the well and drilled a good well and installed the pump for it the next day. Highly recommend him.

From the owner: Updike Water Well Drillers of Upstate New York offers well drilling, well shocking, and well pumps…read more With more than 30 years of experience, our professional well drillers use state-of-the-art equipment and expertise to safely tap into water in even the most remote locations. We are proud to say "Water Found Anywhere."

As a fellow local business owner (Foundation Homes of CNY), I've thought long and hard before…read moreposting this review. I'm sharing it to warn other homeowners and industry professionals. I had a long-standing relationship with Amber Wells / Amber Water Pros that was, for years, very positive and professional. We worked together on numerous projects over multiple years totaling hundreds of thousands of dollars. They also installed a $40,000+ well/water treatment system at my personal residence. Until this dispute, I had no issues with Amber personally or professionally. What happened (documented): On or about September 12, 2023, during excavation for a water line, Amber's excavator struck and severely damaged an underground electrical service wire, causing loss of power and significant disruption. After investigation, it was determined the damaged line could not be practically repaired and a new line needed to be installed. Licensed trades (electrician + sitework for excavation/re-trenching/backfilling) completed the repair/replacement work for approximately $3,900. Throughout the repair process, Amber and I stayed in communication and it appeared we were aligned on the resolution. After receiving the final invoices, Foundation sent Amber a formal letter on November 7, 2023, documenting the costs and stating they would be deducted from Amber's outstanding invoice. Amber received and cashed the check, then requested additional documentation to submit to their insurance carrier, so we reasonably believed the matter was settled. Months later, Amber's insurance carrier (Selective) contacted me about a claim related to the same damages, which I understand was ultimately denied. After that denial, Amber filed a summons and complaint seeking $3,900, as if the prior offset/payment had not occurred. Amber also filed a lien against my personal residence (which was improper and later removed by Amber's counsel). I then had to engage counsel and attempted to resolve the matter amicably, but those efforts were unsuccessful. The dispute went to arbitration, and Amber was ultimately awarded the original balance. My understanding is that Amber prevailed largely because their contract controlled and my November 7, 2023 letter did not contain the legally required "accord and satisfaction" language. Bottom line: While $3,900 is significant, I don't understand the actions taken here--especially given the earlier acceptance of the offset (cashing the check and requesting documentation for an insurance claim) and the subsequent escalation after the insurance denial. In my view, it was not handled reasonably and it was not worth destroying a long-standing relationship. Takeaway: Document everything, confirm responsibility for damage in writing, keep invoices/photos/communications, and be crystal clear about dispute resolution terms before work begins. For more information: amberwaterprosdispute.com

Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

Thanks again to the Dansville Water Well crew for an awesome job drilling our well in South…read moreDansville. Great team effort Jim Foley

From the owner: Dansville Water Wells, Inc. has been a trusted provider of water well drilling and maintenance…read moreservices in Dansville, NY, for over 40 years. They offer a range of services including well drilling, pump installation, and water pump repair, ensuring clean and reliable water solutions for residential, commercial, and agricultural needs. Known for their integrity, prompt service, and affordable rates, Dansville Water Wells, Inc. is dedicated to delivering high-quality workmanship and customer satisfaction

Great family, great service. Answered immediately with helpful information. Showed up the next day…read moreto fix the problem and was up and running within 2 hours. Highly recommend.

We had a well pump breakdown at the worst possible time- during an airBnB guest stay for a college…read moregraduation weekend. Payton Well Drilling dropped everything and came out. The problem was diagnosed quickly, and the replacement pump in and running in under 3.5 hours from the time we learned there was a problem! I can't say enough about how wonderful, informative, helpful, efficient and knowledgeable this team was. HIGHLY recommend!!

From the owner: Payton Jay Well Drilling, located in Ithaca, NY, specializes in Water Well Drilling & Pump…read moreContractor services. Established in 1996, they bring over two decades of expertise and reliable service to the community, ensuring top-quality water solutions for residential, commercial, and agricultural needs. Whether you require well drilling, pump installation, or maintenance, Payton Jay Well Drilling is committed to delivering exceptional workmanship and customer satisfaction.