Expensive but a necessity when in Naples. Trust me when I say the last place you want to be hauling…read morebags or valuable around is while walking around Naples! After taking the train from Rome for the day, hubby brought his small laptop so he could work during the train ride. Not wanting to carry a computer around town, we dropped it at Ki Point. We did not travel with our passports and that proved to be a problem. Luckily I had taken photos of our passports and had them saved on my phone and they reluctantly accepted them. So make SURE you have your passports if you want to leave bags here! We almost didn't get lucky because we were unaware of the requirement. It's open 7 am - 8 pm every day, which aren't great hours so take note that you'll be back in time to collect your luggage. It's located on the ground level of the Napoli Centrale by platform 5. Each piece of baggage no matter the size cost €6 for the first 5 hours, €1 an hour from the 6th to the 12th hour, and €. 50 for every additional hour. Your bags are guarded by real humans for an extra level of security.

Expensive. 6 euros for first 5 hours and then 1 euro for each additional hour. They put incorrect…read moretime when collecting bags. Wouldn't recommend them. I would try some new services like bagbnb.com

First off I want to say that I've used DHL plenty of times in the past in different parts of the…read moreworld that's extremely better than this DHL in Casandrino. I've had at least a couple of items shipped to me using DHL and same for my spouse. This time, I went with the wife to go pick up a package that were extremely important coming from the US Consulate in Naples. The document was picked up on 13 Jan and it was with DHL in Casandrino on 14 Jan. Now here's the problem... we did not even get a phone call or email from DHL in Casandrino. The contact information was ALL on the label!!!! Good thing DHL's Head Quarters is in Germany and not in Italy because once I file a formal complaint, at least I think that DHL Germany will do something about it. As customers, we're paying premium prices for your services; DHL. So the leadership in DHL Express Service SRL in Casandrino, Italy. Needs to revamp their customer services: 1. Actually contact the receiving person 2. Deliver the product to the final destination - There has been to many complaint by others that I know that DHL doesn't even bother to deliver. Saying that DHL came by and no one was home. If they're not home, then DO contact the customer via email and phone 3. Have better efficiency at the customer window so customers are not waiting 15-25 minutes just to pick up documents