Basic Fence &Lawn - Hope Mills, NC Pros: Great install by crew that constructed my aluminum metal fence. Crew lead was very knowledgeable of his trade and corrected issues on the spot without delay. I was very happy with the install, quality and workmanship. Cons: The salesman or foreman ((Jason) needs work on salesmanship. Had to chase him down to pay for the job as he didn't want to drive back out to inspect the job after completion and did not conduct a final inspection. He didn't want to be bothered with presenting professionalism or positive approach to his company's brand. I had to ask for warranty information and data for the fence and warranty on quality and workmanship periods. If I had not ask. He would not had told me anything. Seemed annoyed that I expected him to be more business like and professional. Note: would use this company again, but would ask for a different salesman or Forman to conduct business with. 10k job Richard Hearne read more

Good company that has been extremely responsive, friendly and highly professional. I needed a fence for the pool as well as work on the wood fence. No issues and they have kept me informed along the way in a friendly dialogue. I highly recommend Basic Fence if you need work done at your home read more

This company was excellent. They gave a quote quickly and through text. These guys showed up when they said they would, finished when they said they would, and did a tremendous job with my fence. Can't ask for more. read more

Basic Fence - Fences & Gates Near Me - Fayetteville, North Carolina

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Amber came out and gave us a quote right away. She was wonderful to work with. She kept in contact checking in with me until we made a decision to have Basic Fence install our new fence. Prior to their arrival for installation they sent out to have all of the lines marked before digging. I was a little surprised when they showed up on a Saturday ready to go. But more than happy that the fence was getting done quickly. The installers took very careful detail to pay attention to our property lines and public utility right away for drainage. They placed all of the posts and came back three days later to complete the fence. We had one side a privacy fence with one walk through gate and one drive through gate. On the back of our property we did a buck fence with gate that's absolutely beautiful. I love that the top of my fence line is perfectly straight. read more

I wish I'd read the other reviews before I bothered calling this company. I have a wood fence that needs some repairing. Essentially it is leaning in one section, so I just need it to be stabilized. I called Basic Fence on a Monday and got an answering machine. I left my information and later that day I received a callback from Jason. I told him what the issue was and he agreed to come out to my house, take a look at the fence and provide an estimate. We tried to schedule the estimate for the next day, Tuesday, but we had a schedule conflict so we agreed that Jason would come out on the following day, Wednesday, at noon. Wednesday rolled around and Jason was a no show. No call, no email, no nothing. It's Thursday evening as I am typing this and I still haven't heard anything from Basic Fence. So yeah, they're basic alright. Basic AF. UPDATE: A week after our scheduled appointment I got a call from Jason. He said he'd lost my number. I told him I'd found someone else to do the job. Get it together, Basic Fence. read more

We had basic fence install a 5ft perimeter fence with 12 ft driveway gate and 4 ft walk through access gate. Steve came out was very helpful with ideas and listening to our needs. He did measurements provided a quote and we hired his company for the job. Steve has well trained professional employees who are very detailed and very good at their craft. The workers on our particular project were Will and Gary who did an excellent job with the install. They were courteous and very professional listened to our concerns and corrected any issues without hesitation. Steve came out and inspected the work and made sure it meet our approval. We were very satisfied with the work done and the professionalism shown while on site. Thank you Tony and Teresa of Resolute Realty LLC read more

Steve at Basic Fence quoted me a reasonable price, so I decided to have them install a privacy fence and two gates. It took quite a few tries to get him to come out, but finally he did. I was slightly concerned when he told me he had put a new crew on the job with what seemed like no real supervision. Upon completion of the fence, they left mounds of dirt all around and loose scraps and pieces. A week after installation, a post sunk. I informed Steve and he assured me he would come out to replace/ repair it, as nothing like that should happen so quickly. I've yet to have that fixed. Would've given an extra star or two, but one gate is not functional.. read more

We had Basic Fence come and put up a perimeter fence around our home last year, in the spring of 2016. At the time, we were planning to get a pool as well so we waited until the pool was in place to get a quote on a pool fence. In summer of 2016, Steve quoted us $2000 for a 5 ft aluminum fence that would be up to pool code. They were already pretty backed up at that time with orders so we waited to get our fence as we were up to pool code with our perimeter fence and alarm system. In early 2017, we called Steve again to have our pool fence put in. However, we were told that Steve no longer worked with residential customers and that we would have to have a new quote done by Jason as he now handles the residential customers. After speaking with my husband, Jason decided to quote us quite a different price for our pool fence than Steve had. We were quoted $3000 and told that since Steve never wrote anything down that he would not honor our $2000 quote from him. We have small children in our home and for the sake of safety and wanting to get it done, my husband agreed. We were given a 3 week waiting period, and at the end of those 3 weeks we received a call from Jason to confirm our order. Apparently Jason did not understand from our initial conversation that we wanted a 5ft pool fence and gate that would be up to pool code and had quoted us for a 4ft fence with a 5ft gate, which makes absolutely no sense. He then told us that he could not do our 5ft fence for $3000 but that it would now be $3500. We refuse to be nickel and dimed by anyone and said that we will just find another company to do it. This company is a complete joke. They quote people based on what they think you will pay and place no value in their existing customers. We are really disappointed in Basic Fence and will no longer be utilizing their services or referring them to our friends and family. If you are considering them for any of your needs, please rethink that decision and go with a company that will value your business. read more