Michelle goes above board for all of our dry cleaning needs! Her drivers, Joe, Sam, and others…read morehave always been courteous and considerate. Turnaround time for pick up and return are fast! We are so grateful for the excellent service over the years!

This review is for the location at 8131 Ohio River Blvd. On Monday June 30 I washed and dried my…read moreclothing at this location because the laundromat I normally use was extremely busy. I utilized the large dryer to dry my two loads in one go. In particular I used dryer #23. I ran the dryer for 30 minutes and returned with one minute left on the clock. My clothes were dry, thoroughly dry because the temperature on the dryer was set to melt and that's what it did. I had a laundry bag in with clothing and the nylon draw string melted along with the handles. Chunks of melted nylon then attached themselves to my bedding, shirts and pants. I use a small Tupperware container to premeasure and transport my detergent so I don't have to lug around a large container. The container was melts into a sticky ball. This container is dishwasher and microwave safe!! My logo adorned t shirts achieved a heat sufficient to melt the logos and cause them to transfer to other clothing. Shirts, bedding and other apparel all ruined. I called the "emergency " number and advised them while on scene. The recording said to leave a message and to text the number with details. I did both and 2 days later I have received zero correspondence. I've attached pictures of my damaged clothing, the container( next to the other container I have run through dozens of wash/ dry cycles and the laundry bag. Don't use this business unless you want to pay for new clothing and give your money to a business that claims zero responsibility

Have been going to this laundromat for over 10 years before this new owner Tony Didonato took over…read more He doesn't refund when his machines malfunctions and doesn't work and becareful of buying anything from the vending machines alot of stuff in the snack and soda is expired. He owns the one on pillow street and the one on Monroe street locations several times we have went in and the washers leak and don't work and the dryers don't work you put a note saying it doesn't work and the note is down and the stuff still isn't working. We put $10 dollars in the change machine by the snack and soda machines at the pillow street location and the machine malfunctions and didn't give us our charge or money back left a note saying that and never got refunded and now moving to this past Sunday 10/6/2024 we went into the laundromat to do laundry and got some Hershey candy bars one being expired 06/2024 and a Diet Mt Dew being expired 08/05/2024 and left a note and emailed the owner this time he calls and banned be from both locations because he refuses to take responsibility of his businesses and he bans anyone who calls him out on it. If anyone lost money at any of his locations reach out to me

I had to come here in a pinch. While on vacation at our family hunting camp my son got all of his…read moreclothes muddy so I had to find a place to do laundry. This was a bit of a drive for me but well worth it. The prices are reasonable. There are more than enough machines. It's extremely clean and we'll kept. I wish it were closer to where I live.

100% a great dry cleaner, I drive by another to go here. Better price, best customer service from…read moreeveryone. Ask what you need and they'll let you know what's possible; and you can trust they'll meet their commitments.

Jim is a delight. Been a loyal customer for over 7 years. Price is fair and quality is…read moreconsistent.

Machines are a mix of coin operated and credit card. There is a coin changer for cash. Large…read morecapacity washers and dryers worked well for me. Only needed this a few weeks during our kitchen/laundry room renovation

This laundry mat is by far the worst. very dirty, water stinks like rotten eggs, and quarters will…read morenot insert in dryer slots! beyond frustrating. I do not recommend this place!

Metro does an excellent job for us. We do A LOT of dry cleaning and tend to be pretty picky about…read morethe quality. Tim, the manager, takes a hands on approach ensuring customers are satisfied. In addition, if you need alterations or something tailored the do an excellent job. Their seamstress is very detail oriented and the turn around is fast. We've had 2 suits, 7 or 8 pairs of slacks, and a coat altered and we were satisfied.

Best dry cleaners I've ever worked with. Staff are friendly and their work is phenomenal. Sweaters,…read moredress blouses, silk scarves, comforters, tablecloths--they always do outstanding work. Apparently they also clean area rugs so I'll have to try that. Location is great with easy parking. I also appreciate how they send out offers/coupons. Highly recommend.

Great service! Anthony was very kind and assisted me with my coat that needed cleaned! very fair…read moreprices!

I took my coat to this dry cleaner which I have been patron of since it opened. The lady at the…read morecounter said she couldn't tell me what the coat would cost to be cleaned but said the maximum would be $20. When I picked up the coat the amount was $25. She told me that to her recollection she had said that the pricing would start at $20. I called the main store and asked to speak with the owner. The man who answered said "I could speak with him". I asked who he was meaning was he the owner, supervisor? His response was his name and "who are you". I told him what had happened and he did call to talk to the woman in the store. He said she admitted she wasn't quite sure what she had said to me. He told me to go back into the store and she would return five dollars. I thanked him and then asked if it was true this satellite store would not know the price until after the coat was cleaned. I have always left there knowing how much the item would cost. At this point his voice started rising. He said coats are hard to clean and gave me the impression that mine was quite dirty and they had done a lot to clean it. He also indicated that the woman was a long-term employee and said that he believed she had not told me that it would not be over $20 even though he previously said that she wasn't sure what she had told me. At this point I felt that whether I continued to be a customer was of no concern to him. I told him that in my opinion the conversation had really deteriorated and that I didn't feel right about taking his $5. I lost five dollars and they lost a customer. I would suggest to anyone considering going to this store or any store that they don't leave an item unless there is a price assigned to it in writing or at least a price range.

Great location, pretty good prices, really good equipment. Unfortunately, very rude staff, so try…read moreto use the machines when they aren't here.

It's a plaza with not many stores left but this laundry is really nice. Lots of newer machines and…read moredryers. 5 load washer is 6.25 but it cleans the cloths a lot nicer. The place is clean and has a restroom also it has WiFi. Open 5am-10pm. Also JS pizza is in walking distance so you can get a pizza while you wait.

Very clean and has good machines to use to wash your clothes and dry them & and not that far away…read morefor stores if you need it.

Clean, well lit laundromat with efficient washers and dryers. The machines are a bit pricey, but…read moreeverything seems to be working really well! We recommend.