Max's auto service was a fantastic experience. Had a suspected wheel bearing issue, called 0930…read moreFriday morning and they got me in to diagnose 1430 the same day. Left my car over the long weekend (they are closed Saturday and Sunday) and they were able to finish replacing both front wheel bearings by 1330 Monday. The team was friendly, knowledgeable, and gave a fair price. Will definitely return for service needs!

Our car broke down on I40, and we were towed to Max's because they are a AAA Service Center. The…read moreattendant (sorry, didn't get his name) was extremely knowledgeable and worked to get us back on the road in a short period of time. We wish we were local so we could use them again,

I just don't like buying vehicles and don't care for the whole hassle process in place at so many…read moredealerships. After six months of on and off looking across the state I spotted a truck that matched what I was looking for on their website (no annoying popups and fakish chat-bot help prompts). I was really happy with the helpfulness, sincerity and lack of pushiness from the sales person (Noah W. was excellent). I have to commend the sales manager (Jason) as well - he was just great to work with on the final numbers. I asked to talk to the service manager (Tyler) and he was equally confidence inspiring. It was fast and efficient and I feel like I got a very fair price, a no hassle (even pleasant!), experience, and I look forward to returning there for service. It's a laid back small town, genuinely friendly kind of vibe that was so refreshing to experience. My wife was even impressed.

I went from cruise control at 70 mph to limp-home mode on my way to Morehead City two weeks ago in…read moremy Tahoe and really appreciated the universe dropping me literally at Deacon Jones Chevrolet's front door at the next exit. My dog and I were welcomed into the service center right away on a Friday morning for diagnosis and our luck continued with the part available locally. We hopped on the WiFi and got some work done while the service team took care to get me back on the road within a few hours. I could not be more grateful to be put in the right place at the right time with capable help to get me safely on my way. Thanks, Deacon Jones Team!

Randy has machines many engines for me and rebuilt an old inline 6 from and old Chevy c10, when we…read moregot the truck back the entire undercarriage looked brand new and the engine looked like it just came off the assembly line. The engine ram like it was sitting on the showroom floor.

Just got a tow from them earlier. And i must say the tow truck driver was very nice and…read moreunderstanding. Seemed liked really nice people. He even helped me out when his boss said he didn't need too. Because of liability reasons. But the driver did as i asked. I couldnt be more happy with the driver and his service

I purchased a vehicle the first part of August. Last Monday the vehicle would not start after my…read moresecond stop of the day. After multiple calls only to be sent to voicemails or no one answered, Savannah called me. I was a mile from their location. She came to me immediately bringing a mechanic with her. They immediately identified my issue and told me to follow them back to the shop where the issue was resolved. Savannah saved the day. I am a senior and I was feeling so discouraged. Thank you Savannah for coming to my rescue. This review is for her actions.

Just a quick buyer beware of Matthew's Motors Goldsboro. This morning February 25,2022 while…read morevisiting the lot I was greeted and was looking at a 2020 Honda Civic while in office giving them my information a very upset customer came in and from what I could hear from the customer having the phone on speaker should have been a red flag itself she was saying they had caused her bank account to become $-600.00. So I proceeded to test drive the vehicle and upon test driving I went and had the car looked over elsewhere where it was found the car had some damage and also upon driving back to the lot all four of the windows were hesitating to roll down almost like they were about to go off track and not work. From seeing these issues I took the vehicle back to the dealership and explained to them I was no longer interested in the car. Upon getting in my vehicle Manager Rob had stopped me and my girlfriend from leaving explaining he did not want to lose our business and if he could just try to help us sure cool so I showed Rob the issue with the windows he than showed me it was a adhesive where the tint was removed causing the issue with the windows. Than I showed him my concerns of the damages to the rear bumper and where the vehicle had been repainted he kinda just shrugged the issues off. I than walked the lot just looking at inventory as Rob went inside to see " what numbers he could come up with" for the value of my 2021 Toyota Corolla trade in. I began looking at a Maroon Dodge Charger upon looking it over I checked the dipstick to the oil there was no oil on the dipstick I expressed the concern to Rob in which he stated the vehicle had to have oil on it to pass the inspection to be able to be in lot and sold on lot i than showed Rob there was no oil on the dipstick again another issue just kinda shrugged off. I than was told they were willing to pay off my trade in and get me in a Accord not sure which vehicle that was cause I had test drove the junk of a Civic they had on lot. I than asked for a quote showing the amount for my trade in and showing on paper printed out that they were paying it off and showing the numbers. He said okay no problem proceeds to go inside while I continue to walk the lot looking at vehicles than comes back out in which I ask again for a print out showing the numbers. He than says he's not doing that and will hand write that info down because I'm not taking the numbers he's giving me and shopping elsewhere. Overall very unprofessional and very rude of Rob I really before today had heard nothing but good of Matthew's Motors Goldsboro but after today I know my business will no longer be going to them ever. This morning was a complete waste of time and shows why I only deal with certain Toyota and Honda dealerships around Goldsboro NC. Also if I could I would give this no stars because it doesn't even deserve 1 star. update I called this morning and spoke with rob, after finding out they keep running my credit and I'm not even at the dealership! way to affect my credit!

In the process of my vehicle repair. I've lived in Goldsboro for over 30 yrs and happy to have…read morecontacted Boneys. Both Ernest and Eddie have been very upfront and informative, which I like because I'm out of town in the middle of relocating and needed my car repaired asap. They referred a tow and to my surprise it was someone I had already used twice in the past. Very prompt, informed, and easy to work with! Definitely a place to bring your vehicle for repair!!

Please do not use this business. I took my car here in Oct 2022, with a $4000.00 deposit. I have…read moresince paid an additional $1300.00 and the owner refuses to complete the work or return my vehicle. I recently found that he put a lien on the vehicle and put it up for auction. Yes... We're going to court. BEWARE UNFAIR AND UNPROFESSIONAL BUSINESS PRACTICES

Rick and Wayne are awesome. Anytime I need anything they get me in right away and it's super easy…read moreto leave it with them and walk to work anywhere on base or get a quick ride from a friend. They never try to upsell or trick me into buying something I don't need.

Had a flat late in the day on a Friday and they took care of me quickly and professionally.read more

I came to their Garner location because I was told they had 3.5-inch piping--simple enough, right?…read moreI brought my own performance muffler and clearly explained what I wanted: cut off at or before the flapper valve, extend with 3.5-inch pipe, weld in my muffler with a turn-down, and use the existing hangers al. The goal? A clean dumped exhaust just before the rear axle, well past the cab. Instead, I got a hack job: no pipe extension, the dump sitting directly under the cab, and the exhaust hangers welded straight to my subframe like that was a good idea. So not only did they ignore the plan, they made sure I definitely won't pass inspection now--because it doesn't even clear the cab. Impressive. They should be paying for my new exhaust!

outstanding work. I restore old cars and have taken two cars for a complete exhaust systems. Tony…read moremade recommendation and suggestions which I had not thought about. I made an appoinment and they took my 55 chevy as soon as I arrived. he also made a suggestion for a nearby restaurant while I waited for the work to be complete. It was ready in about 3 1/2 hours. Good people.