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    Bass Janitorial & Cleaning

    5.0 (1 review)
    Open 12:00 am - 12:00 AM (Next day)

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    Services - Bass Janitorial & Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

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    2 years ago

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    Sparkle Maid Cleaning Services

    Sparkle Maid Cleaning Services

    4.3
    (11 reviews)

    We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

    Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

    Clean Team

    Clean Team

    5.0
    (1 review)

    Devin is great & really put my mind at ease about move out cleaning!!! very thorough and fair…read morepricing for the job! Highly recommend them for flexibility and prompt response times!

    From the owner: Residential Cleaning: Our complete home cleaning services…read moreadjust to your individual needs. If there is a room that doesn't require our attention, we factor that into your personalized estimate. There is no contract for one-time OR recurring house cleaning. You always have the option to reach out to our office to adjust your home cleaning schedule whenever your needs change. Whether you're securing your deposit with a 'Move-Out' cleaning or simply want to maintain a clean home, we bring our high standards to every cleaning service. We deliver a cleaner and healthier home by removing bacteria, viruses, and allergens that can lead to illness. Our Cleaning Specialists are vetted, professionally trained, and insured for everyone's protection. The Clean Team offers the housekeeping services you want most, including one-time, weekly, bi-weekly, and monthly cleaning services. You can team up with the Clean Team without long-term obligations or contracts. Commercial Cleaning: Whether you run a small business or corporate office, keeping it clean is important to maintain a healthy work environment. The Clean Team makes commercial cleaning convenient because we know business owners and facility managers have enough on their plates without worrying about keeping things clean. The Clean Team offers commercial cleaning for many types of businesses and facilities.

    Augusta Home Solutions

    Augusta Home Solutions

    1.5
    (2 reviews)

    I'm not sure what they did. I had a move in/move out clean for a house I leased recently, and I was…read morevery unsatisfied. They left food and sticky under the stove on the kitchen floor and in the laundry room, hair and dirt and nasty all over the floor in the bathrooms. The baseboards never got wiped, the fans were never dusted, cobwebs in corners, mildew in the tub, glass patio door never got cleaned. So, I called them up and the lady on the phone was very pleasant (the only reason they get 2 stars instead of 1) and sent a crew back out this morning. So my husband goes out to check on the work they did this time and all he could tell was done is they vacuumed the carpets that we're getting replaced anyways and wiped the fans(poorly). He calls them back and explained that it didn't get done properly STILL. So she sends out the same crew for a third time. He walks them around and shows them what they missed. At one point he showed one of the girls a sticky part on the floor and the girl gets an attitude and says "I mopped that floor. We don't do grout." But as she says this, the other woman kicks it up with her foot. Mind you, this is a sticky spot on the tile with dirt or junk not grout. Oh and the best part is, the only cleaning equipment they brought with them was a Swiffer! The girls kept looking at him basically cleaning the house himself and he got fed up with them just watching him and awaiting instructions on what to do next so after they swiffered the floor, he sent them home. We spent the next few hours cleaning what they should have cleaned! I sprayed kaboom on the tile in the bathroom, waited 10 minutes and wiped it away and the "grout" disappeared...oh but that was too hard( yeah probably if your only cleaning equipment is a Swiffer) he wiped all of the baseboards with a magic eraser and they looked almost new. For what we paid, we expected a thorough cleaning. Instead, we ended up on our hands and knees cleaning a half-assed job. It felt like none of them had cleaned a day in their lives.

    They didn't do a good enough job to meet the condition required to leave the house in. We had to do…read moresome of the rooms they didn't finish. Very dissapointed... it appeared that the team that was sent, each guy had a section of the house to clean and probably one of them did a half assed job just based on our observation because half the rooms appeared to have extensive clean work while the rest looked unfinished. Will NOT recommend to anyone!

    Bass Janitorial & Cleaning - homecleaning - Updated June 2026

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