Ivan, Juan, Malcom, Brandon and their crew were polite and hard working in every way. I hope I…read moredon't need them again but would gladly hire them if I did. I had some concerns about things I probably don't understand very well and they addressed them within minutes. This was all In the middle of the disasters from the February freeze we had. They went above and beyond and I don't Yelp usually but I want to give credit where it's due. They made a really stressful time much easier.

I would give this company "0" stars, but marked one just to insure my comments are posted…read more Smart Dry was referred by another plumbing company to locate a leak. They were a little late, but had the address written incorrectly. I'll give them that. They went to work to detect my leak and as they began, I started feeling like it was not going to work out. I could go into detail, but that would be too long. They marked a spot on my garage floor for the plumbing company to come back and jackhammer through to the leak. Problem was there was no leak there. Smart Dry came back to fill in the hole due to their error. The concrete that was removed was about 5 to 6 inches thick, but Smart Dry was going to smooth concrete over the dirt in the hole as if they were icing a cake. I told them I want the same amount that was removed. Smart Dry put concrete in, but didn't have enough. They came back a second time to add more concrete and still didn't have enough, so they later placed a third layer. Mind you, this hole was 2 1/2 ft. x 1 1/2ft. Not like it need a cement truck, or mixer. The final result is NOT smooth and looks unprofessional. Then Smart Dry tried to locate the leak again. Ivan, who never came to the site insisted I needed an additional shut-off valve that would cost me aprox. $500. While I was on the phone with Ivan the crew drove away. They failed to turn my water back on at MY shut-off and failed to mention the valve broke when they were turning it. Smart Dry called the crew back, they had to call another plumber to repair the broken valve. After repeated calls and talking to Lynn and Ivan with assurances they would call me back, send someone to check the concrete, correct errors, Lynn says there is nothing else she can do and she is part owner. Bad work, poor communication and never found the leak.

I had a similar experience as a previous poster. I ordered truck camper jacks from one company and…read morethey were shipped via FedEx. The order was all screwed up and had part of the packaging removed (I assume to make FedEx's weight limit). That is a whole different review. The package arrived via FedEx and not only was the box damaged and torn, but the jacks were bent and scratched. I returned them and ordered from another company who shipped them via Con-Way. I was given a Con-Way tracking number by the seller and therefore able to track the item(s) the entire trip. This allowed me to schedule someone being home to receive the 160 pound package. The day before the ETA indicated on tracking I received a call from a woman at the local office. She stated the package was en-route and she was calling to schedule delivery. She said that it was set for delivery on Friday but they could reschedule for Monday if it was more convenient FOR US! I told her I had been tracking the package and had someone scheduled to be home on Friday to receive it. She said that's great and scheduled a four hour window for delivery. On the day of delivery the driver called me and said he was about 40 minutes away. When the item arrived for delivery my wife was home. She stated the driver, Curtis, was awesome, he was friendly and helpful. He unloaded the item and asked her where she wanted it. He then used a pallet jack and put the package exactly where she had requested in the driveway, and he did all this with a great attitude! Many of these companies just drop it at the edge of the driveway and go, but evidently not Con-Way. The package was in perfect condition as were the contents. This is my only experience with Con-Way but I hope that if I order any other large items the seller uses Con-Way. Great company and great personnel who believe in customer service!

These guys are not terribly bright…read more We had friends coming over for the weekend and missed a furniture delivery because they failed to reach us by phone -- because they couldn't dial the number as written. Seriously. It's an out-of-state area code and "512" is the prefix -- it's confusing -- I get it -- but they didn't even bother trying to dial it that way. Asked whether they just gave up, manager Vicki said, "No, we just moved on to try to help other customers." That is, they gave up. Stooooooooo. Pid.

Could not get anybody to pick up a free couch. KWC reached out and offered their service. They…read morewere prompt, courteous and beat the other guys price. Call Kevin!

Good worker and on a timely mannerread more

Called Mark to discuss my studio build and he sounded excited to help me out. We made plans for him…read moreto come by the very next day which I thought was prompt service and got me excited to meet. The day of the meeting he called an hour before as planned but said he was stuck at a build site out of town and would have to reschedule for the following day. I said that would be fine but what was NOT fine was a no call, no show. I called and left a message and have not heard from him since. Lame. I'm sure I can find someone else who wants my $55k budget. See ya.

Mark is a great guy and helped us pull together an estimate for a repairs amendment for a new home…read morepurchase within hours! He's totally going to be the general contractor doing the work on our new home and I'm glad for it! His professionalism and friendly attitude make him a joy to work with.

Alex with Texas Executive Services was very professional, quick to respond, and affordable with my…read morejunk removal. Not to mention he was able to give me a great deal on power washing my driveway. I will be doing more business with them in the near future.

A couple weeks ago I used Yelp to get some quotes for a move out cleaning. PrettyNPink offered some…read moreof the best prices ($225 for a 1300 sqft apartment) and they had availability for the morning of our move out date so we were happy to hire them. Come the day of the cleaning they texted me that they would be arriving and then we did not hear from them for 2 hours and which point they told me they couldn't reach our number. I texted and called Caroline multiple times and did not receive any response at all. We ended up having to completely up end our day and had to spend all day cleaning ourselves. This was a terrible experience and I hope in the future they work on their communication.

Carolina always leaves my house sparking! I highly recommend PrettyNPink cleaning servicesread more

DO NOT BOOK THIS COMPANY!!!!!!! They didn't reply to call in…read morethe days up to the move but when I finally got hold of them they said the move was still ok. On the day they said they were running late and after three hours they said they had to cancel !!!!!! My daughter was stuck in Austin with all her stuff and no movers and everyone else is booked up. DO NO TRUST THESE PEOPLE!!!!!!!

I found this company through Yelp. The were very prompt in returning my request for a bid to move…read more I did this a month ahead of time because I know there is a lot of moving going on at campus during this time. We agreed on price, date and time. I called this week 3 days before scheduled move to confirm the move. I have called twice and left messages and texted them. They are not returning my phone call. This has put me on a bad situation since I have to scramble to find someone at the last minute. Be warned if you choose this company.