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    Bath & Body Works

    5.0 (1 review)
    Closed 9:30 am - 9:00 pm
    Updated 1 month ago

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    2 years ago

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    Beauty Supply Outlet

    Beauty Supply Outlet

    3.5(2 reviews)
    0.8 km

    I have spent the past 30 years in customer service primarily as a trainer for national retail…read morechains and this is my story from Wednesday November 18, 2020 I drove for 2 hrs to get to my closest Sally after a nasty hair colouring booboo. -Barrie's Sally Beauty Supply. All I can say is WOW!! I entered the store and was greeted by Freshta, asking "Hi, how are you today?" "Not good" I answered. This almost black hair, was not supposed to look like this, I said... Freshta has, hands down, the best customer service of anyone anywhere, in any industry, that I have experienced in probably, the past 5 years. Not only was she beyond helpful, she was exceptionally patient with me, she didn't try to oversell me on anything, she suggested DIY solutions and, she followed up, texting me to make sure that every thing worked out ok. Freshta is the type of employee that every employer would kill to have an entire crew of, and one that shoppers can appreciate as she is not pushy or rushed, not rude or short. She is knowledgeable and kind. She explained things on a level that my own salon has never explained - and I pay them really good money. She wasn't condescending like many of today's younger sales staff. She was truly a gem, in my "hour of need". I will go back, probably long before I head back to the over priced salon. I managed to remove the colour from my hair, recolour it to what I had originally expected it to be and, I was under $50. I recall having this done over 10 yrs ago at a salon in Oakville and I was over $300.00. Oh - and i forgot to mention, she totally nailed the new/old colour with no pics to reference. So Amazing. Thank you Freshta for making a really bad day so much better!

    Need more selection product wise. The good thing is you don't need a buyers licence for getting…read moretimes thankfully .

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    Beauty Supply Outlet
    Beauty Supply Outlet - The perfect colour red after a very dark brown accident

    The perfect colour red after a very dark brown accident

    Beauty Supply Outlet

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    Bath & Body Works - cosmetics - Updated June 2026

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