I had a really disappointing experience at Bath & Body Works today. I came in to exchange an item…read morebecause I didn't like the scent. Since I ordered it online, I didn't initially have my receipt with me, but I explained that it could be looked up through my order. I was told I couldn't return it without a receipt, so I went and got my ID and even pulled up my online receipt showing the exact item and price. When I came back, I was immediately told again that I couldn't return it before anyone even asked if I had my ID or looked at the receipt I had pulled up. Eventually they did process the return, but only after I had to explain their own company policy and push the issue. The part that made the experience worse was the attitude -- while one employee was ringing me up, other employees were talking and looking over in a way that made it feel like they were talking about me. In the end the return was completed, but the way I was treated throughout the process was uncomfortable and unnecessary. Customers shouldn't feel judged or dismissed when trying to do a simple exchange, especially when they have proof of purchase.

From the owner: For over 20 years, we've created the scents that make you smile. Whether you're shopping for…read morefragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.

I love this place!!! So many unique items and gifts...many inspirational things as well as seasonal…read moreselections!!!! Stop here every time I am down in the area!!! I always find something to take home with me!

Love, Love this store, purchased a few items and had them shipped, all arrived in perfect…read morecondition! Great customer service, thank you Cathi. I would 100% love to purchase from you again!

This is my go-to spot for plants, flowers and gifts. Very sweet owner and staff! I love walking…read morearound because not only is it adorable inside, but the greenhouse is peaceful and relaxing. I think they should add a coffee shop inside so I can just give them all my time and money:)

We worked with Bittersweet for our wedding flowers and they were stunning! Not only were the…read moreflowers amazing, but also the staff as well! Jen Jones has the knowledge and vision for her craft that was extremely reassuring to witness. I was having a hard time visualizing how all of my little ideas would come together on the big day and after my first meeting with Jen, I instantly knew that it was all going to be beautiful. I showed Jen pictures of what I like and she was able to come up with a plan that was absolutely perfect. We needed to postpone our wedding and change the venue due to COVID and she was very accommodating and reassuring that everything would work out - and it did! We had a fantastic experience working with Bittersweet and we couldn't recommend them enough!

Today, Mar 20, I got there six minutes before it closed (according to its posted hours). Locked. I…read morelooked up and made eye contact with the woman behind the cash register. She just made a really big shrugging gesture and then ignored me.

This Hallmark gave us the absolute worst experience today, and it looks like we're not the only…read moreones. everyone knows about the popular stuffed animals called 'squishmallows' and me and my boyfriend are OBSESSED. weve bought so many before and we're involved in many facebook groups of fellow collectors. the worker that "greeted" us today was incredibly rude. we pointed to the squishmallows we found, surprised by how many were there that we had been looking for. she immediately became incredibly rude, telling us we couldnt afford them. she told us that she saw them on amazon for over $100 and hers were priced at $80 (when i know for a fact that the items were supposed to be $25. trying to pocket our money much?). we showed her proof that the product was way less expensive than she was asking and she KICKED US OUT OF THE STORE. we wanted our fellow collectors to be warned about the unreasonable rudeness of this lady and the absurd prices and this is what people commented :