This used to be my go to place - until yesterday. Damian (spelling?) waited on me and I found him…read moreto be rude, condescending and an overall jerk. I was looking for a solution for a screen door handle to get a tight fit. He treated me like I was stupid and I should have walked out. I ended up going to Menards where the staff was extremely nice and helpful and pointed me to products that I could try. Damian's solution did not work and I ended up using my solution that I tried to pitch to him while I was in the store. I will never shop again at Hood's.

Stopped in today to purchase fertilizer for my outdoor plants. Ended up talking to Patti for a very…read morelong time about Lampe L'Essentielle ... which I never heard of. I am now an almost expert thanks to Patti. She tested oils on her hand, wrist and fingers for me to smell. She explained in detail what I had to do, what I shouldn't do. No rushing me even when another customer needed her help, I was able to peruse the store, as I am known to do no matter what I am there for. I bought the starter kit because although I am very wealthy (tongue firmly in cheek), I am that way because I start small and go big when needed (insert smiley face here). Thank you, Patti.

Beautiful selections and the place had such positive vibes. The owner was very helpful and kind. I…read morehighly recommend going to this place.

While this isn't as large as others in metro Detroit, you can find items you are looking in a…read morevariety to choose. I came in looking for a certain size of candle, but didn't have it. The owner took the time to listen and tell me he would be on the lookout. You can spend a while just looking at all the items and if they don't have it, if it involves stones they might be able to make it. I found some items I never seen in other shops. Chakra heart set with heart shaped stones had to come home with me. Prices are fair and it is great to be supportive of a small business. They use to be in the local mall, but moved to a more easily found location.

This shop is a super awesome find. I am always going to Windsor. I decided to look for a crystal…read moreshop. They had a beautiful massive Amethyst piece that was round and I wanted it so bad! They had a lot of different kinds of crystals. They had a variety as well. Everything within the glass cases were more expensive and hard to find crystals. If you are from the United States, they have a way for you to choose U.S when you pay with card. They also have a system where you can sign up to earn rewards. The woman working at the counter was super helpful and kind. I was super excited to see that they had some things I was looking for that I could not find in Michigan. The prices were pretty fair too. The previous photos did not do it justice. There was a lot of crystals in the shop.

Surviving Smudge Metaphysical: You bet not turn me into a frog either…read more I see that Smudge reputation being a "secured sale business regardless of whether a customer is happy with the product or not", holds true . That also applies to customer care/experience and support. I also must agree that staff members are not knowledgeable enough to be assisting customers. Pretty much the 2 star review was spot on and if you choose to do so, shop carefully. Or just around, if you want to feel like a valued customer, supportive of small businesses, and not just "dollar in the till. ***Please inform international customers of potential hold and delays with customs when shipping. A just simple pop up disclaimer on your website and this all could have been avoided. I cannot stress this enough as a customer that has gone through the blender with UPS, customs, brokerage request, The FDA, The USDA and various other government agencies. Like omg who runs this place. I personally would not recommend shopping at this place. No warning whatsoever of crazy international shipping cost. BAD CUSTOMER CARE EXPERIENCE. When I first inquired, by phone, about a refund I was assured that everything was taken care of on their end, after 2 holds due to some coding errors/problems. Fine. Yet, I'm getting a new UPS delivery date off and on daily. I get another email from UPS, of another issue on the stores end. I notified, no response. I send an email, requesting a refund again, that I do not want the package. They give me more excuses. How they're not familiar with international shipping. Which I find kinda wild when you own a store and make online orders. The purchase was initially made 6/11. By 6/25, I was done. I was completely over the lack of assistance by the owner. No updates. No communication that things are going to be okay. My anxiety is going nuts. I wanted to do something special for myself for the Strawberry moon on the 29th smh. Anyways, I call UPS, the next day and ask them to send the package back. They tell me I have to wait for it to get delivered to refuse it. That the STORE has to request to have the package shipped back AND THAT MY PACKAGE IS BEING CHARGED EVERY DAY IT SITS IN THE WAREHOUSE!! I'm so sick I checkin my emails and this back and forth. Putting my plans on hold over and over because I "might" actually have a delivery THIS time. Email, email, email. This is so annoying and frustrating. I know they are sick of me too. Guess what, I check my email lol today & I get another new delivery date. WITH A $337 IMPORT FEE! I paid $63, for some catnip, lavender, rose petals, jasmine, some candles and some incense. I'm thinking it'll be easy because I live in Detroit, Canada right there. NOPE. I've gotten things from China, London and Japan. Had no issues. No insane fees. No emails from UPS. I was a happy, unbothered customer. I can now call UPS telepathically so today I do so lol. I let them know, I'm NOT payingggg thatttt. Nope. Nuh uh. I refuse to pay that. I wasn't prepared, let alone forewarned about incurring that kind of expense. I tell the lady that I don't the package, to send it back to the shipper and SHE DID IT NO FREAKIN PROBLEM! Bro what?! Then my main thing is, why when I ask for my money back, why can't I just can't get my money back? You have my money, I don't have my package. Yall casting spells and s%*t with my money and I don't have my stuff I ordered. I can't do the things I have planned but y'all can Bibbidi-Bobbidi-Boo with my money.

Siva is my go to gal for unique candles, rituals, and bath soaks. I've been using her services for…read moreover a year, and I've never been disappointed. I credit much of my growth to incorporating her goddess candle and bath soaks into my new moon routine. She's intuitive and crafty, when I commissioned her to make candles for my birthday party last year she nailed it. Mind you, I only offered her "sparkly and blue/purple" as descriptors! The candles were periwinkle votives with gold sparkles and a feminine, relaxing scent. Above and beyond usual favors! I am excited for her brick and mortar vision manifesting, and went the opening weekend for a crystal reading. She told me what all the crystals meant and even sent me home with some, as well as Palo Santo and a ritual made just for my current needs. Highly recommend!

Listen, sometimes you just need some goddamn magical healing, okay??? And when that happens,…read moreDetroit, you're lucky enough to have The Pentacle Path right there in person to show you the LIGHT. The light of custom candles, crystals and tarot readings. I've been a longtime fan of The Pentacle Path online store so I was thrilled to find out she has a real shop for tarot readings and more. Well, a sort of pop-up located inside of Supernatural Lingerie, but its her own space and it's comfortable and cool so thats good enough for me. Shiva is so sweet and insightful - she knows her way around a tarot deck, let me tell you. I also appreciate her sincerity and honesty, she has a really refreshing take on all things mystical that even this jaded New Yorker can get behind. I only wish she was on the east coast! So do yourself a favor, fire up those magical crystals and book a session.

very disappointed in Hallmark. two days ago I purchased a…read more small lamp. i wasn't sure if I was going to keep because it played music and was for a nursery and my youngest is 3. went to return and they said can't return because it's 50% off. final sale. on bottom of receipt says dated items final sale 50% off are final sales. my complaint is the associate should have told me that. I would not have got it since I was t sure it would work out. I even requested store credit and the associate then underlined my receipt that it's a final sale. I've been in retail management for over 30 yrs. I would have returned it for the customer.

I came in here looking for the Willow Tree Figurines, I walked in and was immediately greeted by…read moretwo nice women behind the counter. They helped me find what I was looking for immediately and had the entire collection! This store has so many cool things, I'm excited to go back and look around more!!

The worst place I the world to order furniture. Unless you have your own delivery person. The…read moredevelopmentally delayed ppl contracted for g r delivery are not worth. The stress and time and money. I had to cancel the entire order and wait for money to be returned to the account to but mattress and furniture else where Never again. bob discount deserved to bankrupt.

HI. This is about Bob's as a company, not the individual store. I spoke to a manager, Steven,…read moreabout rescheduling a delivery and he was so rude. I cancelled my order. Go to Gardner White for better service.