I had a 4 pm hair appointment, and found out at 4:15 pm the stylist was not coming in and their was…read moreno other stylist on duty.

I took my two daughters and two nieces in the store to shop. Their ages are 17, 12, 10 and 10. The…read moreyounger three went to look in the skin care section while I was looking at perfume. They all three came back to me stating an employee had asked them not to touch anything. She told them "girls you don't need to look at those things, that for older girls, leave it alone." Valid- they're young, but it could have been delivered in a kinder way. I decided to go with them so they could look at the brand they wanted to check out without any issues. My 17 year old was looking at the same brand as we approached. The employees who had previously addressed my younger girls immediately approached me and rudely stated "this line is for mature skin, these girls don't need to be looking at it. It's ticktock famous but they don't need to be looking at it." I was shocked. My 17 year old then told me the same employee had told her to also leave the products alone. First off, I would never bug a 10 year old $70 face lotion. Second, nor would I buy young girls a line of products made for mature skin. But, they can look. And I would have purchased some of the items for my 17 year old. After that, we got what we absolutely needed and left. Bottom line- I understand people steal and young kids make messes, but all information can be delivered professionally and, most importantly, in a kind way. Not a great way to get customers to spend money. In less than 5 minutes that employee had told 5 customers NOT to make a purchase and was incredibly rude. Will not come back unless it's my last option