I have no idea what this other customer said. But I love this bank. They have great people there…read more I never have an issue. I do think they are a bit antiquated with some of their processes. But so what. I feel at home with them. Great support. I am only talking about the Brunswick branch, because that is the only one I use.

My wife and I were approved for loan with conditions like most. We got are approval paperwork on…read moreMonday. Signed all the esign documents the next day, and paid the 500.00 dollar deposit. Conveniently on Friday they said they could not go further in the process due to issues on my credit report ( charged off account that was paid in full prior) which they saw and new about prior to my approval with conditions.So basicly they denied me with the same information they approved me with. I then called Sara who is a supervisor. She claims she can't refund our money due to I cannot prove the underwriters saw or new about that information on my credit report that they had prior to my conditional approval . She then informed me that my 500.00 deposit was already spent. Wow, spent my money immediately after my 4 day aporoval. Also, guess who has not returned my calls after I sent an email with the proof they required. You guessed it, Northeast Bank.

I've only been doing business here for a few months but they still provided me with help getting my…read morecredit in order. I asked for a consolidation loan to pay off some credit card debt and Dirigo approved the loan. After 35 years with Oxford Federal credit union they turned me down, after 2 months Dirigo FCU treated me well. Thank you.

The credit union gave me a pre-approval letter for a home I was trying to buy. With that, I put in…read morean offer that got accepted. I paid $600 to have an inspection done on the home. After that, I got an email from them saying they were revoking their pre-approval. They had all the information they needed from day one so them changing their mind is completely unfounded and a slap in the face. I got completely ripped off and would not recommend using them for your home loan. I know I won't even consider them in the future. It took their underwriter so long to review my information, that the short window to get the inspection and whatnot done, had long expired. I thought the house was mine, just to have it ripped away after I had already invested a lot of money. Not trustworthy. They just want your money which is apparent by them charging you for the pre-approval letter but not giving you your money back after they totally screw you over on your dream home. Don't be their next victim. ​

The employee who tried to assist me was delightful -but this has not been a bank branch since…read moreCovid! There's an ATM on the side down a pretty cobblestone alley but beware- unless you select the bill denominations that you want, you might get stuck with a handful of $50's! A block away from the cruise terminal it's convenient if awkward!

Good bank, good service, friendly and 'small town' feel. The "merger of equals…read morehad me nervous but so far the merger has not changed the friendly culture of the bank. I'm a happy camper.

I had a great experience stopping in to change my name recently. I was helped very quickly and the…read morerep was super personable. The space has been redone with new carpets and counters. There's free keurig coffee in the lobby as well.

Gotta love a bank that tells you that you talk too fast when trying to complete a basic…read moretransaction...

I've banked at the Congress Street location for more than twenty years. I started with them when…read morethey were Maine Bank & Trust. All the employees are very friendly. I generally use ebanking (which I love!), but I do also sometimes go into the branch or use the drive up. On two occasions this past year, I have been waiting at the drive up while other customers finish lengthy transactions. By the time it was my turn, the drive up was scheduled to close. Each time, the employee has handled my transaction despite the hour, and has done so with graceful courtesy.

Great Bank to work with Jen is great also the tellers always so friendly. Hannah and Stacy are…read moreGreat tellers

Helpful, kind & went out of their way to help me accomplish my tasks. BOA has come along way & this…read moreis true in multiple states.

Having banked around the country, I adore this location the most. Street parking is ample, the…read morelocation is clean and well maintained. The layout extremely logical. The staff are extremely friendly and helpful. I can honestly say there is nothing lacking in my experience--outstanding job, Keep it up!

Just recently paid for and received a new chip card to replace my well worn card that had no…read morelegible numbers left on it!! I have had nothing but trouble with the chip and the cous de gras was when I took my wife and mother's out for dinner for Mother's Day and the chip wouldn't read again nor would it scan!! I went to the Casco Credit Union branch in Gorham, where my wife and I have been members for over 30 years, to get a replacement and I was charged a fee again for the new card!! It was the same fee that I had paid 3 months ago for a card that never worked correctly!! UNBELIEVABLE!! TWO FEES FOR, HOPEFULLY, A CARD THAT WORKS THIS TIME!!

I have been a customer of Casco Federal Credit Union for many many years. I have always been 100%…read moresatisfied. They are always helpful and bend over backwards to help me. I even had to borrow at one point and they again steered me in the right direction for my circumstances. It was such a relief. The employees are always kind and very polite. Needless to say, I will be a customer for the rest of my life.