Great customer service and the best prices in town! We love our bed and wouldn't think of going…read moreanywhere else!

From the owner: Selling Name Brand Mattress Sets @ Extremely Low Closeout Pricesread more

Great place to find used furniture, televisions, microwaves, etc. All items come from hotels that…read moreare changing decor, updating furniture, or are closing. Prices are reasonable and the owner is nice.

From the owner: Hotel Furniture Outlet is a Regional Hotel Liquidator that re-sells Furniture, Appliances, and…read moreElectronics, to the Public, Nursing Homes, Churches, Offices, Hotels and Anyone that needs Commercial Quality, Very Heavy & Sturdy, Furniture at Wholesale Prices!

Do not shop with this company. It wasn't the company but the management team that made this…read moreexperience horrific. I repeat do not shop here. Management( Jay Samander) was very rude to me. I ordered a 8560 King size mattress and adjustable. First I did not get what I paid for. Jay told me that he was sending an upgraded mattress that is more compatible with the adjustable. Jay changed my order on his own. My order was delivered and now we are basically low to the ground due to Jay changing my order on his own. While I was in the store I expressed concern that I did not want to be low. My boyfriend is 6'4" so a low bed is very uncomfortable to us. However it doesn't stop there the delivery team beat my bed with a hammer to make the adjustable frame and mattress fit my bed. They didn't use their equipment they asked for a hammer at my house. In the mist of the delivery guys beating my bed with the hammer they tore my bed. I have holes on the side of my bed. I have chipped wood and debris all over my bedroom floor from them tearing up my bed. My bed constantly rocks and completely has no support at all. I called Jay and told him that my bed was torn. The first thing Jay told me was that I don't know anything about the adjustable and that he is right about. I didn't know anything about the adjustable. However, I do know that no one should come in and deliberately tear up my furniture to make some equipment fit. If it wasn't going to fit I should've been made aware of that so that I could make other arrangements however, the receipt says all sales are final and any exchanges or refunds are at management approval. I then proceeded to tell Jay that I wasn't saying I didn't want to do business but let me just go back to the King size mattress I paid for and regular box spring that my bed would be sturdy again. His exact words were, "Not going to happen". I proceeded to inform him that I came in the store for just a king size mattress and box spring and he talked us into the adjustable. Jay still would not allow me to switch at this point my father took over the phone call. Jay then stated he wanted to make it right and asked that I send him pictures of the bed. I sent Jay pics of the bed to several different numbers. He stated that he could just replace the slack on my bed that his team tore up. I said ok but I still don't want the adjustable. He still would not allow me to switch. I said ok Jay just send me the slack. He proceeded to tell me that it would have to be Monday. Now this is Saturday that all of this going on. He told me he didn't have time and he had to run his business. He told me that I can just take them to court because he wasn't refunding me or exchanging my product. Mind you I don't even have the product I ordered. Even though he sent a product that he says is an upgrade, it still isn't what I ordered, on top of that his team tore up my bed to make the adjustable fit my bed. After he hung up in my face twice one of my family members finally got the phone and said ok Jay well it'll be Monday then. We will just see you Monday. Well Monday has come and gone. No call from Jay or Mega Mattress Outlet. Tuesday has come and gone and still no call from Jay or Mega Mattress Outlet. This made my entire moving experience a complete gray cloud. On top of that Jay stereotyped me by saying I know you kind of people because I know where you live. Jay was speaking of my address. Well I have a Canton, MS address but Jay I live in Deerfield so I don't know what that comment was supposed to mean. I do not recommend this company. It all sound good but if you run into a problem please believe and understand me Jay talks to you any kind of way and he does not care if you are the customer and if you paid your hard earned money at all.

they are on some illegal bullshit....first this girl said my dude that work their said he had to…read morepay 25$ to get another w2 because he moved from the address they had.. now today a guy answers the phone and say its 65$ for him to get another one.....they fired him right after he hurt his self on the job cu of they faulty equipment and he filled for workers comp so they didnt put him back on the schedule after that... now hes saying he doesn't have a corporate office number for us to call n get my dude w2 smdh...its sad that this is what it has come to scammers...if anyone knows the number to the corporate office plz let me know i m gonna report him to...who knows what we can do plz help

We came in to look for a firm mattress. Cory the store manager was very knowledgeable about the…read moremattresses and showed us the difference between models he also offered other products that would be helpful. Awesome service! We got the Beautyrest, a mattress we slept on at a resort. Love the feel.

With the help of a good salesman about 3 months ago, we thought we were getting a good mattress…read more Turns out, it's aweful! When contacting the store, a few days later, it was, keep it for 30 days. At 30 days end, then we were told about all the extras to return it that we were not aware. This mattress is sinking on one side and sleeps terrible!!!!!!!!

Great service from sales team to warehouse team!!! These guys get the job done on every sale.read more

From the owner: We have the largest selection of mattresses in the area hosting over 120,000 square feet of…read moremattresses with 1,000s of mattresses to chose from. Did we mention these are all name brand and 65% to 85% off retail prices?! We offer cooling gel mattresses, inter-coil mattresses, hybrid mattresses, memory foam mattresses, adjustable base mattresses, adjustable bases, box springs, and bed rails lower prices than anyone in the area. We will beat anyone's advertised price on any bed period. Sleep better with Sleep Well!

We visited and asked how soon an order could be delivered ; since another store suddenly everything…read morewas back ordered. We were told unless it's custom next day or 2nd day and he was right. We walked in we asked our question and were directed to the section we needed. Percy was very professional in all our questions were answered. Even calling back after a professional delivery and setup to order another piece to match, that one we picked up next door at the customer pickup center which also was very professional.

They are selling fake leather sectionals and insurance policies that they know won't cover the fake…read moreleather. Then they wouldn't refund the money directly to me being dirty and refunded to the credit card company so I wouldn't be able to use the money to get the fake leather sofa they sold me repaired. They even went so far as to call the credit card company to see if I had paid the fake leather sofa off yet with the credit card company which was none of their business cause they had been paid for the sofa already. That's just how lowdown and dirty they are. It's very sad.