I'm writing this because my recent visit to Battle's Café left me deeply upset and shaken.
This was my second time visiting. I genuinely liked the café's cute and cozy atmosphere, which is why I came back. During my visit, I started taking a few photos. A woman approached me and said photography wasn't allowed because of the paintings and other guests. I immediately said that was fine and respected it.
She mentioned that I should have asked first, so I went to the counter and asked the staff. They were polite and told me I could take photos. Shortly after, the same woman came back extremely angry. She started raising her voice, saying she had already refused and questioning who gave the staff permission to allow it. That's when she said she was the owner.
I apologized and explained that I didn't know she was the owner, as she hadn't introduced herself and was sitting among other guests. Instead of calmly clarifying the situation, she kept shouting.
She repeatedly insisted, "You need to leave. You need to leave." I told her I had already paid for my coffee and just wanted to take it with me. She kept saying, "Take your coffee and leave," in a very harsh tone. The way she kept repeating it felt humiliating and disrespectful.
What made it worse was the way she spoke to her staff. She raised her voice at them too, saying things like, "Who are they to say that? I am the owner." It was uncomfortable to watch employees being spoken to like that in front of customers.
It wasn't about the photography rule. Businesses have every right to set policies. It was about the aggression, the public confrontation, and the complete lack of basic courtesy. The tone and hostility made me feel unwelcome and singled out. The entire situation felt deeply personal and emotionally distressing.
No customer should feel attacked over a simple misunderstanding. I left feeling embarrassed, shaken, and honestly hurt. Owning a business does not give someone the right to speak to people without respect. I truly hope that in the future customers and staff are treated with more professionalism and basic human decency. read more