In spite of the really catchy jingle, I've never shopped at an O'Reilly. After today, I'll never…read moreshop at one again. The lovely guy behind the counter decided to be very combative and rude. I told him I needed a yellow bulb for the headlight on my 2017 Volkswagen Jetta. He told me most head lights are white. I said mine are yellow. He said "then it's not a headlight." He walked outside of the store with me only to confirm that it was indeed a headlight. Unfortunately his ego was bruised so he decided to say "that's not called a headlight. That's a head lamp." Headlight is of course correct colloquial English. Most people refer to it as a headlight. Even if the part itself is technically the head lamp and the beam of light is the headlight, most people, including this jerk, know exactly what you mean when you say "headlight." He just chose to double down after being aggressively wrong. I've never had an experience like this at Advanced or Auto Zone. I'll stick with those guys I guess.

Family member went to this store to get a part to work on a single mom friends car, which he was…read moredoing for free. He happens to work for a competitor and his store does not sell what he needed. He didn't even think about the fact that he had a work shirt on. They refused to sell to him and then the manager had the nerve to tell him he was the competition and to get out of his store. Unbelievable!

Excellent customer service, employees very knowledgeable and helpful…read more.......... I recommend and will be back for anything I need for my vehicle.

Very good prices and got the parts that I need it and the guy jose help me with the parts he is…read morevery nice person so when you guys come ask for him I recommend it!

I went to Battery Specialists this afternoon & bought a new battery. Very happy with the service…read more I didn't shop around so cannot tell if there price was good or bad, but I am a senior with nobody to help me most of the time and Ray even installed it for me at no charge, so it was worth the price, regardless! Feeling grateful!!!

Went here looking for a battery for a New Holland 555…read more backhoe, and not only did they have it, it was on sale for $79. Knowledgable and friendly staff to boot.

The employees are very welcoming and knowledgeable. Replaced…read morewatch batteries for me and was out the door in ten minutes. Their customer service is excellent.

Smart people. Good service…read more Love that they recycle batteries. Watch battery cost $5 and took 5 minutes. I will never go to another mom and pop shop jeweler again to get crushed on price and time. Ever. And I don't know about you but when those lights go out below your microwave -- you know the ones that help you not burn stuff on the stove -- and Publix or Kroger charges like $10 for one that doesn't fit right...go to BPB, baby. :-). Clearly I like this store.

Great Value, No nonsense haggling. Just Batteries=Just Good Service and Quality Productread more

I'm a used car dealer in Concord. I've done business with Dan and Shawn for years and would not…read moreentertain thoughts or switching to another supplier. Best prices and service for batteries I have used in my thirty plus years in the business.