Honest, smart, friendly, efficient service. The manager knew exactly which batteries my peculiar…read morevehicle needed and was able to install them in minutes. He could have easily sold me something more expensive, but was able to meet my needs with a less expensive option, fully informing me about the differences between the products and advising me well regarding proper maintenance. I have happily recommended this business to friends and will do so again.

I stopped by to have my battery checked because periodically it would easily lose charge. My…read morebattery was fine. Turns out my terminal was loose and the gentleman there fixed me up with a steel shim and I was on my way! I will be back when I need a battery! Highly recommend!

If you're in the market for a home standby generator, give Mike a call! They have a 10 year…read morewarranty from Briggs & Stratton! Mike and his team were very knowledgeable and helpful.

While I didn't stop by for anything electrical they have the largest selection of Milwaukee tools…read morein the area, the prices are the best around, and the guys working were nothing but an absolute pleasure to be around and deal with, I will 100% be coming back and will be going nowhere else!

I woke up this morning with a dead battery. Got a jump start and headed to work. Called Battery One…read moreon S Potomac Street in Hagerstown MD to see if they had a battery for the car and they did. I drove over on my half hour lunch, battery was installed AND I had time to get lunch and be back to work in 34 minutes. These gentlemen are on their game! HIGHLY Recommend

Great place very knowledgeable people and very friendly and very willing to take time out to make…read moresure you leave happy.

Jeremy is fantastic!…read more Had to buy new wheels for my kids jeep Will definitely use this place again the customer service is to notch

This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

Reagan is the man. Took care of me and courteous all at the same time…read more These guys will check your battery and replace it if needed (I believe - no charge) I highly recommend this business

I would give more stars if I could. These guys are awesome. Knowledgeable, friendly, and reliable…read more In addition to all my usual battery needs, I want to share a story. I work in IT and today a server room UPS battery died. I have very little knowledge since I am not used to dealing with the bigger UPS. But in addition to selling me the batteries I needed, the Battery Warehouse guys helped me install and gave me technical guidance. Really above the call of duty, and I respect that a lot. I could not be more thankful. TL;DR If you need batteries, Battery Warehouse in Hagerstown, MD is the place to go!! Edit: I do not know why it is saying I am from CA, I promise I am from Hagerstown!!

Excellent customer service! Very very helpful and fair pricing. The owner was great to deal with.read more

Emailed me back immediately, concise and to the point. I'm a young woman also, so going into any…read moretype of car shop is intimidating. These guys were very nice and I felt safe there!

The only thing I regret about going here is that I didn't write this review much sooner because…read morethis place deserves 5+++++ stars. Sure, go online and I'm sure you can find places to get the same batteries about the same price from a dozen places, so how do you know where to go? You to the place that goes ABOVE & BEYOND what any customer should/would expect to provide A++++ customer service. Remember the days when all locally owned businesses had that "small town/everybody knows your name" type of service and relationship with their customers? It's MORE than that at Battery One. I needed to get replacement batteries for my motorized scooter before I flew out of the country early the next day. The batteries I need aren't normally in stock at battery places so I was relieved to find they had them, but would be closing in an hour. GPS said it was a 45 min drive, so I jumped in the car but it was rush hour so traffic was bad. When I called from the road, they assured me they'd stay open until I got there. I finally arrived right at closing time and bought the batteries. Because I had never put in batteries before, they kindly offered to do it for me even though they were now closed. He got some tools, took out all the screws in the battery case but it wouldn't open. We both looked to see if there was a screw he missed, a secret clasp or some trick that he/we missed but no luck!!! The only thing he thought might work was to drill out the screw holes in front so it would release, however, he didn't have a drill in the store. He said the Home Depot, which was about 10 mins away, would probably do it for me for free and that he'd even wait for me to go there and back since I was in such a bind. I almost wept! By the time I got to Home Depot, got help and came back, another 30 mins had passed. As he patiently changed out the old batteries, we chatted casually and I found out he wasn't the owner but he knew that the owner wouldn't mind him keeping the store open to help. He also said he was supposed to be playing at a softball game right then but he didn't mind being late. Wow. I felt terrible. But SO impressed by his kindness. After he put the batteries in and made sure the cover was back on the best he could, he even waited for me to take a quick ride around on my scooter to make sure everything was working before he helped me load the scooter back into my car. It was an hour and 15 mins after closing, but he gave me a warm friendly smile and wished me a safe drive home. OMG! You'll never get this level of care and service from a box store or Walmart. Like I said, batteries are batteries. But this kind of service is unheard of! Thank you Battery One. THANK YOU!

I checked all the big box stores for a specific key fob battery and they didn't have it, but this…read moreplace did. Before they let me buy the battery they actually checked the key fob battery for me and verified that I didn't even need it. They volunteered to clean it out and wasn't going to charge me but I chose to purchase a battery as a back up anyway. It's a small Mom and Pop shop in Frederick, so even more reason to support it. They also sell all kinds of batteries, including basic batteries that you would normally buy on Amazon for slightly cheaper than Amazon prices.

This is truly one of the best places to go to get batteries and related equipment…read more I go there knowing they are going to have the batteries I need and at a fair price. They don't just stock common batteries; they stock those hard to find batteries!

We received the best service here. They helped us out tremendously with a vehicle battery issue and…read moregot us back on the road safely. They went above and beyond what anyone would expect. Highly recommend

Went in for a battery for my car key fob. I by mistake asked for the wrong one. I ran back in and…read morethe staff was beyond helpful in exchanging/assisting me get the right kind! This place is great.

Excellent, fast, honest service. Unbeatable price. No upselling. I feel so good about my customer…read moreexperience I plan to tell all of my friends!

Highly competitive prices. Personal service. Definitely a "go to" for battery services.read more