I don't know how anyone could give this hospital five stars. Maybe the hospital itself. If I had…read moreto sum my experience with Confluence in one word it would be "Attitude." As in a poor attitude. It starts with the nurses. Egotistical, arrogant, superior attitude. I am a retired, degreed professional, and the nurses expected obsequience. If asked a simple medical question it was taken as an afront. After admission it took 24 hours for the specialist to examine my son, and even then he hadn't spoken with the referring physician. And this specialist was informing me my son would be in surgery within twelve hours. After speaking with the specialist for two minutes it was evident he knew nothing about my sons case. That, coupled with the aggressive and dismissive attitude of the nurses motivated me to remove him from their care. When I made the decision to remove my son from their care the nurse literally ripped the IV out and left his wound bare, without a bandage. I took my son straight to UW Montlake in Seattle. At UW my son was seen by four specialists within one hour of arrival. We were told an infection had spread to his bones. They were aghast at the condition of the wound. The doctors were conservative in their approach and he was given a one week course of IV antibiotics and eventually sent home with a twelve week course of oral antibiotics. The specialists at UW said a one day delay could have resulted in amputation or death. It's my opinion the Confluence "specialist" was intending to amputate. Subsequently, the "providers" at Confluence filed with the State of Washington accusing me of abuse. The absolute gall of it infuriates me to this day. This accusation reeks of retribution, which it is and was. Also, I've spoken with others about the "CARE" received at Confluence. It seems there a LOT of amputations there. One other thing, I've noticed a thinly veiled racism from the nursing staff. In my opinion, they expect brown people to defer to them and treat them as though they are not to be questioned. As I live in Wenatchee, I've made arrangements to be moved to UW if any emergency arises. If the passes are closed, via aircraft. Fortunately, I have the resources to do this. I pity those who have to rely on Confluence for care.

I really like Huilin Sun! She knows what she's doing and is very educated. She listens to your…read moreconcerns and addresses each one of them. She is delightful!

Scheduled an appointment over the phone they called and cancelled after driving almost an hour…read more 100% their fault, wouldn't check in over the phone for express care so had to wait. The pharmacy is the real problem 6 staff members Hispanic girls at desk are arrogant to white people very nice to other Hispanics 2 people waiting require 25 minutes to fill a script with no one working on filling them. Staff sits and talks about Mexican food instead of working. Never known how people like this keep a job to do nothing and jabber about food at WORK. The medical field is ever deepening its poor performance. The doctors/practitioners are nice and knowledgeable but support staff is a joke and clearly directed to the Hispanic population instead of everyone which is very sad. White people are received with a sharp Name!? Hispanics with Hola! and a nice tone. My prescription I was first in line for came after the Hispanic folks 10 minutes after me. I don't believe in promoting any race over another and having support staff pander to it is disgusting. Priority is patients not skin tone. Do better

The pharmacy at CVCH is soo nice! Always accommodating and…read morewelcoming and smiling. The nicest pharmacist!

Wanted to update my last review. I called yesterday to ask about a refill of the antiviral…read moretincture. They've updated and upgraded their phone system. Yay! I was able to talk to a real person who answered my questions. I came in and discovered that it's a new office person. Yay for that too!! She was great! She refilled my antiviral bottle and processed my payment quickly and efficiently. She was competent and knowledgeable. What a difference!! I'm really happy to see that they listened to constructive feedback and addressed the issues they were having that I mentioned in my last review. They leveled up! The entire experience almost felt like I was at a different office...in a good way. I can now highly recommend without reservation.

I have found that Dr. Thomas always listens to my concerns, I feel she genuinely cares for me. She…read morehas helped me with medical conditions some other doctors didn't really have a clue on how to deal with. Yes she sells supplements but she does a lot of research into which ones are the best. I trust her with my health.

Vivian Lockett was the best doctor I ever had. She's good. I owe my life to her. I also owe her a…read morebeer and an apology. This clinic did everything they could to help me, but there was no helping me because I was focused on the wrong thing. Boom deal with my trauma and suddenly I improved in certain ways. Can't say too much here. If you can -- schedule with her, she's a smart cookie. I hope to see her again one day, I'm sure we will in due time. Thank you Vivian!!!!! Keep your badassery going. Dr. Buck was also great for my medical needs. I think people need to try to understand and view things from a lens -- nobody is perfect. The Wenatchee valley is blessed to have these doctors and clinic. Trust me - this is good care; sometimes we get blinded and don't trust. I'm sorry. I would trust this team with my life any day, turns out my life might actually be worth quite a bit down here in Cali for context.

This place is very unique to many needs medically . I feel…read morevery fortunate that I discovered it and had a great experience with this facility . I called And was able to schedule an appt with in 24 hours . No other clinic would have been able to get me in this fast and help Me

All the providers at RediMedi genuinely care about their patients. They provide excellent care and…read morealways go above and beyond. Appointments are available within the week, and if it's urgent they will work you in. The Direct Patient Care membership is the way to go.