My dad had sick turkeys and chickens. They prescribed him medicine for the animals but literally…read moresaid use as directed on package. When we called to get instructions because the package was for swine and other animals and the dosage didn't make sense they literally did not know how to tell us what to give the turkeys without overdosing them and told us to call another vet. I don't understand how a vet can prescribe medication but then not know how to give the medication to said animals. Super strange.

The so-called vet, Yadira, completely ignored my questions and comments, and acted as though I…read moreweren't in the room. I was there to have my very sick cat euthanized, and she was questioning whether the cat was sick enough. For the record, I took my cat to another vet after I left there and the cat's veins were already collapsing. It took that vet three times to find a vein that wasn't collapsed. So after being ignored and treated very rudely, I took my cat and started to walk out the door and left a few choice words for Yadira on the way out and yeah, I cussed. I was mad. My cat was suffering and she didn't care. Then she followed me outside and told me to say what I said to her face. Which I could've sworn her face was in the room when I said it the first time. I was in the room and looking at her face when I said what I said. Anyway, she comes out, gets up in my face and starts yelling at me and told me I better be glad that two other employees came out behind her like a threat. I advised her that there was nothing she was going to do. Then the older woman whose name I don't know told me to leave the property and not come back. They do not have to worry about that. I will never be back. I see another review where a person was treated the same way with being ignored and not having their questions answered and being told not to come back. And I can guarantee you, Yadira was the vet. One of these days she's gonna tick off the wrong one and get that big mole knocked off her face. I'm really disappointed because I did send a message through Dr. Harris's Facebook advising him of all of this and I haven't heard anything back but in his defense, he may not have seen it. But I do expect to hear something back and I expect an apology from Yadira in front of the office employees.

Sad day to send our Kerchi across the bridge today, Vet Wellness was very compassionate, caring,…read moreand professional. They did a good job making a hard day a little easier. Great staff.

Completely unprofessional! We had been using this vet since we got our puppy (puppy wellness check…read moreand shots). Over the weekend he broke his leg and we had taken him to the emergency vet in Cool Springs with instructions to take him Monday morning to our vet to discuss surgery. They scheduled the surgery for Wednesday and told us it would be $5,500. We found another vet that could get him in on Tuesday and was only going to charge $1,500 and neuter him at the same time so we didn't have to put him under more than necessary. We called to let them know we had found a place to do it sooner (since our puppy was in pain) and for $4,000 less. They then told me it would be $750 to cancel (it was more than 24 hours notice). I told the receptionist that I would have paid $50 like normal doctor's offices charge, but that i would not be paying $750 since I didn't sign anything. She asked me to hold for the manager, left me on hold for over 5 minutes, so i hung up and thought she could call me back since she was apparently busy. Never heard anything else from them until I got a letter in the mail saying they would no longer see our dog as a patient. Not only were they unprofessional and never called back to discuss, they are trying to rip people off on over priced surgeries and cancellation fees. They knew they had zero chance of getting the cancelation fee since i had never signed anything and were probably embarrassed that they had tried ripping us off so bad. After reading other reviews of their surgery practices, all I can say is Thank God we didn't have his surgery there. Also, strongly recommend Chapel Hill Veterinary Clinic for kind, compassionate, affordable care from people who truly care about animals and not screwing pet owners out of money.

We came here after our previous Pomeranian became ill. Our usual vet couldn't seem to find the…read moreissue. Dr Nickels was fantastic! She found the cause and we began treatment immediately. Unfortunately, it was too late and our precious boy didn't make it. In any event, the staff and Dr Nickels are truly amazing. I would highly recommend using them for all of your pet care needs.

I don't even know where to start!! Do I love the vets the most? Yes. Staff? Yes. How clean the…read morepractice is? Yes. I've been a client for many years, they've treated 9 dogs over the time for our family and 3 cats.

Quick and easy. Everyone is very friendly and knowledgeable. You can tell they care about the…read moreanimals.

They are caring and honest. It wasn't priced so high that you t makes us hesitate to go to the vet…read more Thankful we found this vet.

One of our cats, Alex, developed a rash on his rear leg. When it didn't go away on its own, we…read moredecided to take him in to make sure it wasn't anything serious. The staff and Dr. Adams were great. We filled out the new patient papers and were taken into the exam room a short time after we arrived. Dr. Adams asked if Alex had rashes before. We said he didn't but we moved here three months ago from California. We learned that sometimes animals react to new allergens when they move to a different location. We were pleased with the technician and Dr. Adams' work with Alex. We were not rushed through the appointment and Dr. Adams answered all our questions. The appointment was yesterday and the shot Alex received will take a few days to be effective but my wife and I decided that All Pets Health Center will be where we take our cats in the future.

My dog recently had a deeply distressing experience under the care of Dr. Bakker during what should…read morehave been a routine procedure. Shortly after sedation began, I received a call saying the procedure had been aborted because Molly had become tachycardic and that a "new to her" heart murmur had been discovered. I was told they were actively trying to stabilize her. As you can imagine, I was terrified. What made this situation even more upsetting was that her heart murmur was not new information. It is clearly documented in Dr. Bakker's own exam notes from 11/2025, where she both acknowledged the murmur and graded it a 2. Despite this, I was told that neither she nor Dr. Clay had been informed or heard it--contradicting her own records. During this emergency, I was also accused of refusing necessary bloodwork due to cost. This is simply untrue. I questioned the need to repeat an entire senior panel only six months after the last one, but I never refused care due to money. If the senior panel had been medically necessary, that should have been clearly explained. Instead, the clinic agreed to proceed with standard pre‑op labs, which later came back normal. I was further told that because she was marked DNR, and because I had "refused" the senior panel and "failed" to disclose the murmur, the outcome should be considered good. For clarity: I chose DNR only after asking whether CPR was as physically traumatic for dogs as it is for humans. I was told that it certainly can be, which influenced my decision. My girl is almost 9 years old and 10 pounds. I imagined broken ribs and how traumatic that might be for her. I later learned from a veterinary professional that this risk is extremely low for a dog of her size. I made the best decision I could with the information I was given. It was not that I wanted my dog to die, but I didn't want to hurt her trying to save her. She's not a puppy anymore. The overall handling of this situation was accusatory, and unprofessional. In a moment when my dog was in medical distress, the focus shifted to blaming me rather than providing clarity or compassion. I have had dogs my entire life and have never experienced care like this. Given the circumstances, I do not believe I should have been charged for the visit, although I paid the $200+ bill, and I strongly feel that an apology is warranted. Unfortunately, based on how this was handled, I do not expect one from Dr. Bakker. I hope this review encourages greater attention to communication, accuracy in medical records, and compassion toward pet owners who are already scared and vulnerable.

On behalf of Brutus Patterson (the patient) the front desk was cordial and remembered him. The…read moreVet. Tech. was extremely informative and gave us knowledge and advice. Dr. Robinson is who we rely on and have for the past several years and is able to accommodate our needs. Dr. Robinson spends the time explaining the issues and treatment options and assists us with forming a plan. She knows how to treat the patient (Brutus) and Brutus' family. I have and will continue to recommend this practice with no reservations to others. Thank you Dr. Robinson for all that you continue to do!

(Note: This is the same review I posted for Animal Care Veterinary Hospital, but it's specifically…read moreabout Dr. Robinson) I can't say enough good things about ACVH! We see Dr. Robinson and consider her a part of our family. All of the vets and staff at ACVH are great, but Dr. Robinson has seen us through both good and bad times. She has taken wonderful care of our two babies, Spirit and Sassy. Spirit was allergic to so many things (including vaccines), yet Dr. Robinson was able to figure out just how to take care of her like no one else could. When we lost Spirit to cancer in 2013, Dr. Robinson was right there crying along with us. I know she could not have received any better care because Dr. Robinson loved her just as much as we do. I wouldn't consider going anywhere else for veterinary care. I have seen other reviews on here complaining about the cost, but they are reasonable and when it comes to your children, does the cost REALLY matter? I would say that the care that ACVH delivers is priceless.

very good vet doesnt charge an arm and a leg. took good care of my cat Buster when he got mauled…read moresomewhere fixed him right up. also took great care of our dog when he ate a peice of chocolate They have been great over the years. highly recommend for all ur pets medical needs. Hard to get on the phone but. just leave a message

I completely trust Dr. Poynor with my pups. They work me in easily if my dog is sick.read more

Will never go there again plain and simple. My grandson carried my cat there to help me out. Had to…read moreorder more meds so I had to go get it cause He was at work. Stopped what I was doing to go and when I got there they refused to give it to me because I wasn't the one that brought it in. I told them I was the owner but they would not listen. They got it fixed so I had to make a second trip only to be be watched by some lady from an office like I was gonna steal something. Tried to pay with a card but it was gonna cost another Dollar and change. Who needs this kind of service. Not me

This practice takes amazing care of my 2 dogs. They are thorough, caring, and very friendly. I use…read morethem for both veterinary care and boarding, and would recommend them.