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    Baxter Village Imaging Center

    3.5 (8 reviews)

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    Charlotte Radiology - Ballantyne Breast Center

    Charlotte Radiology - Ballantyne Breast Center

    2.5(8 reviews)
    8.3 miBallantyne

    The worst front desk receptionist I have ever encountered. You stand there expecting a greeting…read more She stares at you. Does not even say "hi checking in?" Just a blank stare. "Hi? I have an appt." Still staring.... Ok??? She actually says "I don't know you? You're supposed to say your name" SHE ACTUALLY SAID THAT... I say "did you ask my name??" I will NEVER EVER EVER EVER return to this place. You already have anxiety because your boobs are about to get pressed into a machine. The words "mammogram" & "breast cancer" will scare easily. Please be kind to your customers. Get rid of this receptionist if you haven't already. What a monster. No "have a nice day" upon leaving either. She just exists behind that desk. Will add: Radiologists were lovely. But I'd go to another place simply because this front desk rude woman sets the whole mood for the appt.

    The radiologists are fantastic, and I would have given 5 stars based on their care alone. However,…read morethe front desk staff brings the experience down. When you walk in, there's no acknowledgment--you're left standing at the counter while they chat among themselves. A simple greeting would go a long way. Their attitude comes across as if checking patients in is an inconvenience rather than understanding that patients are the reason they are employed. Professionalism and courtesy at the front desk would greatly improve the overall experience.

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    Charlotte Radiology - Ballantyne Breast Center - The waiting room

    The waiting room

    Charlotte Radiology - Ballantyne Breast Center
    Charlotte Radiology - Ballantyne Breast Center

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    Carolinas Neurosurgery and Spine

    Carolinas Neurosurgery and Spine

    3.1(8 reviews)
    7.2 miBallantyne

    I called to set up appointment after being in the emergency room . I was on hold for 30 minutes 5x…read morejust to be told that they couldn't take my call and leave a message . I have received 2 to 3 calls a day plus emails to schedule an appointment but the go the through the whole hold process again . Not able to email either . I have already seen a spinal person at orthocarolina

    My 20-year-old daughter was in a very serious collision on August 3rd where she was in the ER…read moretrauma unit for two days due to a chip fracture and compression of her fourth lumbar vertebrae. The hospital referred us to this establishment for follow up. She was "seen" 16 days later (if you consider a ten minute consult being seen) by Sap Patel, who wasn't able to adequately complete her required medical paperwork, give a straight or definitive answer to any of her questions, and told her that if she wears a big enough hoodie she could potentially drive even though it is illegal for an individual in a back brace to drive because she wouldn't be able to turn to check her blind spots. He could not answer where the broken piece of her vertebrae was and showed no concern for her future well-being since she is young and relatively healthy. The lack of professionalism and concern for her condition was absolutely appalling. She left the appointment feeling that her needs were not important enough for the individual (I refuse to refer to them as a doctor) to even review and take the time to address any of her concerns. We will be following up with her primary care physician who is AMAZING and will ask for a referral to a specialist who actually cares for their patients and provides sound medical advice. I would encourage others to do the same.

    Baxter Village Imaging Center - diagnosticimaging - Updated September 2026

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