First let me say, I have been with Charlotte Medical Clinic since around 1988. I am now 67 and on…read moreMedicare. There are a couple of issues I would like to address. So in Nov 2025, I had my 3rd Medicare "Wellness visit" which had been scheduled a year prior. First of all, they call a week before my appointment to say my Doctor is on leave and out of the office until January. I asked how long has he been out and they said a "month." So you call me a week before to reschedule and I can't get in until February/March now to see my Doctor. They said well you could see the Physician's Assistant before then. So I took that appointment a week later. I completed all my paperwork answering all the "questions" that they ask each year and submitted online. The day of the appointment, I checked in and went to the lobby and they took me back within 5 minutes. The nurse took my stats asked me questions and then I waited for the "Nurse practitioner" for like 30+ minutes. She asked me a couple of questions, listened to my back and chest, felt my abdomen and looked in my ears. She did not even feel my feet or neck for any swelling or growths(at least my regular Doctor does that.) She asked me how many meals do you eat a day and did I need any medications refilled (which I did not need.) THAT WAS IT ! So then the nurse comes back in and says we need to ask you questions which were the questions that I had already answered with my "Online Check-in process." So the Physician assistant spent all of 15 minutes with me. I had learned from my "Wellness Visit" at ages 65 and 66 to NOT ask any questions because Charlotte Medical will charge you for another "office" visit and you will have to pay that charge. So I DID NOT ASK ANY QUESTIONS. So hear we are today, January 27 and Charlotte Medical Produces their Billing statement and I have a balance based on "Doctor's office visit, long." Yes Medicare covered the "Wellness Visit." So like I said before, I have learned to NOT ask questions during a "Medicare Wellness Visit." because just 1 question will cause Charlotte Medical to charge for an additional Office visit. I asked no questions and was charged for a "Long office visit." Are there any other patients encountering the same issues? I am cancelling my 2026 Wellness visit with Charlotte Medical and searching for a new provider. These visits are "Rip offs" for the patients. To be charged for an additional "office visit" and have a Physician Assistant perform the Wellness check and not even feel your neck or feet. Then have the nurse come back in and say we need to ask you these questions for which I had already completed and submitted online the night before. Enough is Enough. I just felt I needed to address this in a written review.

I have been going to Charlotte Medical Clinic for more than 20 years. Dr Hudson is the best doctor!…read more He is kind, compassionate, honest, so intelligent. I completely trust Dr Hudson with my healthcare! Several years ago they separated the responsibilities of the doctors. Now Dr Hudson no longer sees patients in the hospital. I believe the continuity of care is very important. Knowing he would be managing my care was comforting. Now I have to trust someone who never met me. Nonetheless I recommend this practice. The doctors as a whole are amazing (I have seen others from time to time). Check them out. You will not be disappointed.

I followed my primary care physician here from the old Mecklenburg Medical Group, and have watched…read moreTryon Medical Partners grow. I think the practice is an excellent one. It's nice when all your doctors are in the same practice, and with their success and expansion you can find almost any medical specialty here. I absolutely love my primary care doctor, Enrico Belgrave. He is very thorough and thoughtful, a good communicator, always listens to my concerns and answers my questions patiently. I've probably asked some silly ones, but he has never acted like it, and takes what I say seriously. He's an excellent doctor with great skills, knowledge and experience. He's also just a good man. I live in Charlotte, near Pineville.

The communication with the group was the worst I have ever experienced and I am 71 years of age…read more My doctor was dismissive through the portal and I had to advocate for myself after seeing test results that were concerning. No one called to talk to me about them. Cmc

Dr. Larsen is retiring, and the replacement is Dr.Ho. first…read morevisit with the new doctor, was for a diabetic checkup. everyone knows a diabetic check up includes an examination of feet, as they are a special concern for Diabetic patients. the new doctor made me come in to reissue a Lyrica prescription Dr. Larsen has approved for over 5 years. Incidentally, Lyrica was prescribed because of neuropathy in my feet. He listened to my chest and complained about his previous Employer Novant Health, no standard questions, no foot examination. it was hard to decide to leave this practice after over 20 years, because doctor Larsens assistant, Aja, was equally as competent as Dr. Larsen. Best wishes to Dr. Larsen, but the practice is suffering without his guidance

Dr. Larson and his team are great! He listens to my concerns and acts on them! The front desk staff…read moreare really nice and efficient. I also take my 8yr old here and the phlebotomist done a wonderful job with him! I've never had a problem getting through to the office or having a nurse call me back with my concerns. The medical assistants are sweet AND my prior auths have went through smoothly. Rx have always been submitted in a timely manner. They even mailed me lab results! Not sure what much you could ask for in a doctor's office! I love it here and recommend 10/10. The previous reviews below seem to be more of a bedside manner "issue", BUT I CHOOSE EFFECTIVENESS AND EFFICIENCY when it comes to my care any day!!!

I have been going to Novant Health Arboretum for about a…read moreyear now. I have to say I couldn't be more impressed. It's so hard to find a staff at the front desk that genuinely welcome you and are efficient and caring, even on the phone. I have been under Amy's care, my PA, for approximately two years and she can't be beat. She is efficient and kind and caring and I trust her completely with my care. I think it's more important than ever when you have a great experience to thank them and spread the word, especially in the medical field. They're the best! Vickie R.

Except for the ugly construction that is creating a mess in their parking lot and entrance, this…read moreNovant Health location is ideal, away from the busy streets. Staff is very efficient and competent. I didn't have to wait long, once I arrived. The physician was great, informative, and transferred my prescription very easily. Lab work is performed inside, and I was very pleased with my experience.

Nice staff fir my new grandson, and I love the personal attention from the the doctor.read more

Fabulous doctors and nurses! We are new parents and they…read morehave been wonderful helping us care for our child. We have had contact with many of the pediatricians and great communication from them all!! Very responsive to phone calls and emails and good customer service from doctors and nurses. We appreciate the quality of their care. Also like the weekend options for a sick clinic at South Park Location.

I went yo clinic not feeling great but symptoms were discounted snd pain level ignored. Told to…read moretake a Tylenol snd have a good day. I got poor level of service snd will not be using this facility in the future. I strongly do not recommend this as a medical facility.

i woke up sick...feeling pretty bad, tough to talk, had a little trouble breathing from a congested…read moretest...needed to see a doctor. most people need to see a doctor to get a diagnosis, to know what is wrong. this unique clinic demands you tell them what is wrong, ie diagnos it first, then they will see you. so, in order to get in here, you first have to go to a doctor, get a diagnosis so they can approve your reason for seeing them. it just kind of defeats the reason for going to a doctor. the person i talked to really lacked patience, and had exceptionally poor communication skills.

I recently had an appointment here for my knee due to an injury. I did my due diligence in…read moreresearching many doctors who specialize in this area and based on other reviews I saw, this location made sense. The staff at check in was great and made the check process easy. I had already filled out most of my information online but check in was smooth. I was quickly called back to an exam room and the attendant was professional and thorough. They explained they would need to take X-rays and that was handled quickly. However, once I got back to the exam room, the doctor took about 45 minutes to come to the room and do the exam and explain the X-rays. He was professional and explained everything in a straightforward manner and answered all of my questions. OrthoCarolina did a great job, it was the wait time that bothered me and there was no apology for the long wait time. I would recommend!

Had the occasion over the last few weeks to experience their sports medicine/physical therapy…read moredepartment. Outstanding. Drs. Anthony "Tony" Walker and Jennifer Hannon are a great team. They really know their stuff. Beyond knowing their stuff is their continual dialogue with patients. On each appointment we began discussing how the exercises were working, how I was feeling, what is working or not. Then we would get into planning for that day and going forward. I was involved in the therapy. And we continued in this joint planning over a month of treatments. They administer a tablet form of survey asking about your condition and how it is affecting your life. After the therapy has run its course you complete the same survey, so they have a before and after record of your condition. Impressive and given the people cycling through this practice it was clear that the facility and all the therapists were doing something special. Good resource for most all of us.