I made a mistake and left my clothes in this laundry mat, when I realize it I went back to get them. Upon getting home I learned that all my new face towels I had bought for both of my bathrooms were missing. it was late and I realized that the place was closed so I went by the next morning, and when I walked through the place I saw all my towels on top of the washers being used for rags to clean the washers and the owner had no answers for me and I watched as another customer asked her help and she acted like she didn't here him. Was waiting until sales so I could replace my washer, this moved me to go right ahead and buy one now. Will no longer use this place or recommend . read more

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Owner is rude and takes your clothes out watching machines like a hawk. Place is not clean, no restroom & they have broken machines they insist you put money in to "see" if it works knowing it doesn't as there is an out of order sign. Also, she has a store next door which there is no change for purchases if using cash. Bad business. read more

It's a laundry mat and for the most part it appears to be clean and the dryer's worked well

The owners were so rude... there no restrooms for public use. If you have children your screwed. They will not let you use the restroom in the store. The place is filthy! read more

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The staff here are horrible. They do not keep up with their machines, and if you loose your money in one of their ill maintained machines, this worker gives you an attitude and tells you "it's your problem." I'm sure that there are several others who have have such poor service from this woman. I asked who her manager was, and she replied "Go find out yourself." I called the emergency number on their door, and no one answered. Horrible customer service. Will NEVER patronize this business ever again. I'll be filing a formal complaint with the BBB as weel. read more

Bayou Blue Coin Laundry - Laundromat Near Me - Zachary, Louisiana

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Lady that runs this place is loud and rude! The dryers don't get hot and smell horrible. She always says the bathroom is out of order. I won't be back! I hate rude people! read more

I wish I could only give one star. This place is terrible and the owners are even worse. Terrible customer service, and extremely rude.

This place is pretty awful. Overpriced, bathroom out of order, barely any A/C. The place next door that runs it does not want to give you any change for cash to use. Employees are rude. Machines are overpriced and some are out of order. They have a monopoly in the area but you're better off making the drive elsewhere. read more

Very poor customer service I needed a quarter to put in the dryer so I go in the store ask the male clerk was quarter giving him two fines and nickel he tell me he don't have a quarter he got what I got just sad I'm asking for a quarter to give to you in your dryer and you don't have one just sad I had stopped coming to this laundromat because I put two dollars in the dryer and my clothes was still wet when stop owner refuse to give a refund but with it being the only one in Zachary and I had got some stuff out of dirt cheap so I'm go over there but never again beg you for a quarter to put in your pocket no sir no ma'am I will continue to drive and extra 5 miles to wash my clothes in a better smiling place now customer service read more

I agree with the other review in that the female that works there is mean. I was treated very poorly and disrespectfully. I asked for help with a machine quarter jam and she literally told me that she was busy and did not have time to babysit me. I would have left then but my clothes were already in the washer. I will never return. In my opinion, the place is filthy and i have attached pictures. For some odd reason the business saves socks and old wash cloths and keeps them always on top of every machine. read more

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I saw bad reviews so I was a little skeptical but my dryer just broke OMG you gotta get it done so I went to Bayou Blue and I was pleased with the wash n fold service I got there. read more

The lady who runs this is mean and acts like no one has intelligence besides her. She's rude, looks down on you and watches you like a hawk at all times. If people who run a business can't be kind, they shouldn't be in business to start with. I'm sure she came to America, got a big fat check from our Government to buy the place and lives better than most of us living here and working all our life. Smh. Sad!! Grow up lady. Get real! Be thankful for what you were given. People who come to use your services are not any lower than you. Their homes either burned or appliances stopped working. Try a little kindness or you won't have ANY business! read more