Visiting the area for Mother's day. Best customer service of all branches I've been to.read more

I called this location before coming to get some additional questions answered and to ensure I had…read moreall of the necessary documents in hand when coming. Jolene, the Branch Manager, assisted me over the phone. She had a pleasant voice and demeanor and seemed to be smiling as she spoke with me. This is a small location compared to some that I've been to in other states. It's located in a shopping plaza. There's ample parking. I must have come at the right time as it was easy in and easy out. Elizabeth appears to be a quiet, reserved, young lady. Don't worry as she will open and talk to you and ensure that your questions are answered and needs met. She was able to assist me with my account, as well as clear up some incorrect information I was provided from calling the call center/toll free number. I appreciate the time she took helping and the friendly conversation. It'll be nice to see additional locations opened, especially in the central Virginia area. The locations on Virginia seem to be spread out, whereas in northern states like Pennsylvania and New Jersey there's literally one on every corner or so it seems. They're closed on Saturday and Sunday, so they truly have banker's hours. If you are current military or a veteran, let them tell you what they have to offer. Stop by and you won't be disappointed. Elizabeth will be happy to assist you.

The staff s vey friendly and helpful. Easy to do business here. Such a nice feeling and in a…read morenational bank, too!

PCB...What a great bunch of folks! They have new or used auto loans for 5 years at 1.9%!read more

My family has been with Towne Bank since 2012, when we moved to Williamsburg, Va. Being from a very…read moresmall town in Virginia, we sought the same in our banking. Towne Bank has extra ordinary customer service and most of what we need done is taken care of over the phone! Their customer service goes beyond in person and on the phone! I've always wanted customer service first with any business and Towne Bank's got it!

I would like to give this establishments zero stars. I would highly suggest don't go to this…read morelocation. I went in to cash my paycheck and they gave me a counterfeit $50. I had realized it was counterfeit because my bank wouldn't take the bill. I was advised by my bank to return it back to this bank. I went back to inform them it was counterfeit and didn't do a thing. A manager had told me there was nothing they could do since I left the bank. I had to speak with a general manager because something didn't feel right and was denied. The manager didn't tell me when the general manager would be available which tells me something was off about the whole situation. The manager I spoke to didn't even bother to tell me her name.

Finally, there's a branch that's close. It's located right off of Jefferson Ave, across from the…read moreShoppes at Oyster Point and in the same parking lot at Food Lion and the ABC store. It's quiet, small and the staff is friendly. If you're going out of the country, they're able to exchange currency for you with advanced notice.

Run as fast as you can from this one . Biggest mistake of my life banking with them .They hold your…read morecheck until Monday when you get paid Friday. When you call no one speaks English and they can't understand you . Huge mistake !! Then they say free $300 with $500 deposit then. Say oh direct deposit doesn't count ! Changing as fast as I can

Very courteous and knowledgeable staff who are patient and helpful. Multiple good locations. Nice…read morelocal bank. Kudos to Lauren for her great customer service.

From the owner: Our Lafayette Branch is located within walking distance of one of the oldest universities in the…read morenation, the College William & Mary. The branch is also close to national treasures -- Colonial Williamsburg and the Jamestown Settlement. The team at our Lafayette Branch do not lose a beat if they see a customer with a tricorn hat enter the lobby, in fact, it is encouraged. Come see for yourself at 1229 Lafayette Street in Williamsburg, Virginia.

long Saturday drive thru line but VERY pleasant teller. I wish all tellers were that helpful.read more

From the owner: 1st Advantage is the Virginia credit union that offers full banking services and ATM access for…read moreyour convenience. Friendly professionals at our Gloucester, VA, credit union branch can help you open new accounts, apply for mortgages, access wealth management services and strengthen your business with the right solutions.