I dropped a once worn blazer in for cleaning and received the wrong one back, too large and very…read moreold. Of course I did not realize until I took it out of its wrapper at a wedding. When confronted with this and a clear break in their process, they became defenisive, suggesting it was from a different cleaners, even when faced with their own packaging. No attempt to deal with the situation was forthcoming. A more obnoxious pair of people in the service industry you couldn't meet.

I have been a longtime customer (20 years), of Sutton Dry Cleaners and never had an issue with them…read moreuntil today. A pair of trousers I got taken up were still too long. I brought them back to be fixed and the manager, a black haired lady refused to believe they were incorrect. An altercation ensued in which she absolutely lost the plot with me completely unnecessarily. I stood up for myself and she bizarrely called the police on me and threw me out of the shop. I tried to reason with her numerous times and finally offered to pay for the trousers to be redone. She absolutely refused to engage with me to resolve the situation, amicably. I'm so glad it will be all on camera. Have never in my life encountered such aggression towards myself a paying long time customer. I don't know who the owners are but they really need to check how staff talk to customers when they have an issue with a garment not being correct. The manager needs to do a course in politeness and learn how to resolve a customers unhappiness without shouting back at the customer and inflaming things.. She kept accusing me of just wanting something for free which wasn't the case, I really just wanted to resolve the issue of the trousers that were too long. What inflamed the situation was her attitude was so aggressive towards me when I questioned her. She wasn't going to re do the trousers for free and after some heated words then I offered to pay to have them re-done. She would not accept this solution. She then called the police and threw me out of the shop pushing the money and the trousers off the counter back to me. I left the shop and went into the shop adjoined to pull myself together, I was in tears at this stage where the man who owns the next door shop saw how visibly upset I was. He was very kind to me and told me that this is a regular occurrence and I am not the first person this has happened to. It was desperately upsetting. I have worked in customer service for 40 years and would never ever speak to a customer the way she did me. In the end, I tried to resolve it amicably and she simply would not speak to me kept asking me to leave.

These dry cleaners are experts in cleaning and ironing shirts, out of all the places that my…read moreboyfriend has gotten his shirts done this has been the best place. They are very professional also and can give good advice on cleaning various garments. Because the building the dry cleaners are in is new, the shop has a very clean and fresh feel about it.

Just experienced the worst example of customer service ever…read more I dropped in a new dress I had never worn for alteration. When I got it back I tried it on immediately looking forward to my lovely and now better fitting dress and was devastated to discover a small hole in the skirt. I brought it back and the guy said the lady responsible for alterations would get back to me. Heard nothing so over a week later I went back myself. The lady got my dress from the back and told me it was not and could not possibly have been them as they were only working on the waist. This is a new dress I had never worn, only tried on several times deciding whether I should have the alteration done or not. There was no hole. When I tried it on straight after I collected it there was a hole - obviously made by a scissors. Her only comments: wasn't them, couldn't be them, obviously had been there a long time and do I want her to sew it. All said in a very terse tone. No thanks you have done enough damage already. I have had regular alterations & dry cleaning done there - NEVER AGAIN. And I will tell all my friends too. All for 20 quid and an apology. Hope it was worth it!

After just getting a lot of work done in my local dry cleaners, Sutton Dry Cleaners/Regency…read moreCleaners, I still had to get a zip replaced on my hoody. The man who worked there suggested to me to wait so he could order around 12 zips for me to pick from. He said that they would use them anyway and to come in specially for this a week from then on the Saturday. He suggested the service. He asked me come all the way in. When I came in he got a bit flustered and went into the back from where he did not return. Two minutes later (the time I am sure it took him to explain that he had messed up) a woman came out saying she was the manager. - I never asked for the manager - I had not made a complaint She very sternly said that this was not a service, they don't replace designer zips ( its a Zara hoody, not Chanel) an told me that I should have kept the receipt from the shop I got it from. She was on the defence for a preemptive strike that I wasn't even giving. As I very calmly said that he should have sent me a message to let me know not to come in she VERY sharply snapped 'EXCUSE ME?' I did not retaliate as I did not want to give her the scene that the she was unnecessarily preparing for. I calmly finished the conversation and had to go all the way home again to drop of my jumper making me late. - I never asked for or needed a manager. - They suggested a service they couldn't provide and snapped at me for it. - They wasted my time and made me late by asking me to come in and not bothering to update me. - There was no need for the instant change to the manager and it actually makes the establishment look even more wrong and the staff incapable after the man hid in the back. He asked me to come in. He was the only person in the transaction. We were in front of each other. Why couldn't he tell me? - It was phrased that I was in the wrong. - All it would have taken would have been to say, I apologise, I should not have suggested and offered that service and I should have notified you to not come in. That would have been no problem at all. The entire experince to which there is no logic was appalling, disgraceful and easily avoidable. DO NOT GO TO SUTTON DRY CLEANERS! DISGRACEFUL!

This is my go to place for getting my shirts dry-cleaned and/or just ironed. It's a little hard to…read morefind, since the place is small and not advertised, but defo worth it. And for me it's also just 2 minutes down the road. The prices are reasonable the owner is a really hard working guy, with a lot of customers, and I like to support the local businesses as well. Second time in, your man already knew my name. The shirts come back spotless (pun intended) and perfectly ironed. I can only recommend this place and will continue to do so! Dublin needs more people/businesses like this!

He did a fantastic job on my curtains he made 2 pair into 4 pairs and made some fabulous cushions…read morewith the martirel left over I would 100perent recommend him and a very nice man

I have mobility issues and use a rollator to get about,I struggled to make my way to have trousers…read morealtered only to be told "not taking any items today come back tomorrow..I explained I was prepared to wait that I wasn't in a hurry fir them and again told no..she could see I was disabled ,struggling and out of breath..I couldn't do that journey two days in a row Lost a customer...

If you are in town for a visit, this is the best, the most convenient, the friendliest…read morecleaner/laundry around. Yelp has some others listed for downtown Drogheda, but most of them are closed. Really glad we found this place. Great service, FAST, and good value. Yep, Pappy is Happy with Gala Cleaners.

From the owner: Here at Gala Dry Cleaners & Laundrette, we have excellent staff with years of experience who are…read morealways dedicated to providing a first class service with a smile. To find out about our deals and services please contact us to learn more.

Very very pleasant staff handled my laundry from a walk up in a very reasonable amount of time…read more Cost me €22 for all my laundry, which they washed, dried, folded, and was ready for pickup promptly when they said it would be. Highly recommended for travelers.

These people went above and beyond to have my laundry done within my idiotic 3hour window. It's…read morebeen 2.5 years since this Canadian stopped in for your laundry services, and I'm finally getting around to rating. Thanks a million, never forgot you and your kindness!

Great little place! Doesn't look like much from the outside, but really efficient and not too…read morespendy. The staff are incredibly friendly and really make an effort to get stuff done on time for you. I went in with a duvet for cleaning in the midst of the water shortages when there was a huge backlog. I made a plea to get it back before the end of the week as my sister was coming to stay....the lady said she'd do her best. She did! Got a phone call on the Friday to say it was ready. Personal service like that will keep me loyal :-)

By far the best laundry and Ironing service I have used. The staff are always friendly and the…read moreentire business is the epitome of professionalism. It well lives up to its name. I recommend them to anyone! GO'N

Excellent service The staff are the best I've met in this…read moregame Prices on par with the rest But they do things a little different in here, the presentation the quality the smell!! Everything smells amazing!! The crispness of my other half's shirts every time! ! And there always on time, I know they do deliveries as they've helped me out a few times but not sure of the areas but 5 shirts washed and ironed to perfection for a tenner!! Can't beat it!! And there bed sets!! Best nights sleep ever!! Thanks girls you are all wonderful! ! K