Con-artists. I…read morewanted a mat for under my computer chair. Looked at the websites for nearby stores to see who had them in stock so I could go get one in person. Landed on Staples. The mat was listed at $34.99 + shipping, or "free pickup in store if you order online". I didn't intend to order online, only to see if it was in stock, but when I looked at the item description it said "Get $3 off by ordering online, and picking up in store" so that's what I did - $32.99 + tax, no shipping. When I arrived at the store, there was a small line at the service desk and clearly no gigantic mat there waiting. I walked to the back of the store to see where they were kept, and found the exact mat I'd ordered... on the shelf with a price tag of $27.99. Not a sales tag, and not an old tag... As I was standing there, a guy came and grabbed the mat from in front of me and brought it to the counter. When I got to the counter, I asked about the price difference. I was told "that's the online price, for shipping" and I said it was not... shipping was billed separately. He then said it was a different product, which it was not, and he admitted. I'm not gonna lie, I went full "Karen" on these people. After asking for a manager, I eventually had 3 people talking to me, and they admitted ALL of the prices on the website are marked up over the store price! And that "pick up in store discount" is actually a markup over the regular in-store price on every single item. They guy behind me in line was older, wearing ACUs and had his daughter with him... I had offered to let him go ahead of me, since clearly this wasn't getting solved quickly, and he covered his daughters ears with his hands and said "F*ck these people, they're trying to f*ck you - I don't wanna spend my money here" and just left. The net result was a non-apology apology,and an offer to refund my card for the $32+tax and sell me the mat for the store price of $28+tax. I countered with wanting my $3 off, as promised... $25+ tax... because they'd admitted to running a scam, and it was the principle of the thing. Did I mention going "Full Karen"? They declined. I'm not often in a "Karen" kind of mood - I'm happy to eat a little crow, cut my losses, and walk away knowing that I'll never do business with a place again... but the level of con job that Staples corporate office has going is STAGGERING. They're pulling a literal "Bait and Switch" scam. So I reported it to the Massachusetts AG office of consumer affairs... Again, here's the scam. ITEM - $35 + Shipping to home or office! or ITEM - $35 + Free pickup at store + plus $3 off "regular price" (lie)! or ITEM - $28 if you walk in off the street and "pick up at store"!

Staples is a place I have gone since I was very young. For the most part, I've generally had good…read moreexperiences at Staples. This particular Staples has always been fabulous with great service, fully stocked shelves, and extremely efficient and precise print and copy services (I have used them a few times and have nothing but good things to say). It's a smaller store, but has recently been redone and has all the departments you would need to find in a store of this type, office supplies, computers, copy and print, office furniture, and odds and ends in between. The clearance section at any Staples, this store included, is always extremely eventful as well. Only complaint (why four stars instead of five) is that the receipt continues to read "145 Great Pond Road", when it should read "145 Great Road". Not sure why this has not been fixed, especially considering how many times I have called and spoken to management about it. Since there aren't many places in Acton to get computers, furniture, and office supplies, this is definitely a needed store in the area and I appreciate how particularly nice this location is. 4 stars.

What a great place! I came to them with just a little personal job of making copies from my phone…read moreand it was if I was a large company with an order. They treated me very well. The job was AMAZING! What great customer service as well. For your copy needs please don't miss this place.

Minuteman Press Natick created a beautiful Funeral Program for a family member. Tony and Elwood…read morewere responsive, flexible, easy to work with and, just as important, empathic. My technical skills are limited but they were able to transform our ideas into a lovely keepsake at an affordable price within 24 hours of my initial contact. The graphics are beautiful and the result professional.

Incredible customer service. The best shipping experience I have ever had. Thank you to the awesome…read moreteam working here!

The three customer service agents at this location are White supremacists. Nice or White people…read moreand refuse to help People of Color. The blond young man started to process my order than ran over to another White male customer who walked in after me. Then the White young lady with the accent, looked at me with disgust when she was left to help me. The middle aged white Man was verbally intrusive and rude talking down to me. Thank you for your response. I think your follow up would better serve local People of Color by editing your not to me below. Thanks!

April 20, 2026 Based…read moreon the positive reviews I read about Joe's Discount Office Furniture in Salem, NH, I went to this family-owned business last week to purchase an office chair. Jake was friendly, knowledgeable, patient, professional, and thorough. Jake explained many options to me. In the end, I purchased an ergonomic office chair. I also highly recommend Joe's Discount Office Furniture.

I worked with Jake recently on my personal office desk and couldn't be happier, based on…read morepurchasing. *its yet to be installed* The store stock is plenty full of and Jake really was extremely patient, helpful to provide guidance on what would best fit my needs. What was most impressive was their software. I provided them dimensions and we worked to find the perfect. Updated review Installation techs were highly respectful of my home (walls, doors, floors) and had taken all trash and boxes with them. I was disappointed the desk didn't have a grommet near my outlet and spoke to JDF and they instructed me on how to cut one in and set me a plastic grommet in less than 24hrs! Overnighted! Just. Wow! Overall, I'd absolutely buy another desk and set up here. The experience was 5 + stars! Quality of product was great! Experience was great! Follow up was ever better!

What a nice local print shop. Dropped in one day for a quick 11 by 17 of some house plans I am…read moretrying to get off the ground on the Cape Cod Coast. Well they certainly made it easy. Emailed the PDF, they printed it for less than staples on better paper and way faster. Great value! The staff is very helpful and I will be back for ALL my printing needs! Kathy is awesome. Thank you Pro Print LLC!

Nick did everything he said he would do. And he did it well and he did it Real Quick. This was my…read morefirst time using him...I will return.

I had a very good experience with Nick. He diagnosed a very…read moreold Dell computer running windows XP. He was hands on testing the video card, power supply etc and upon inspection he saw the motherboard was shot. He advised me of my alternatives and potential cost of each. When I found a similar system, he was willing to give me advice as to swapping hard drives or transferring data from one to another.

Weddings can be incredibly stressful and are hard to keep track of all the little things. We tried…read moreto have our table placings printed at Staples 5 days before our event and they were unable to do so and could not offer any solutions to our issue. We had purchased printable, perforated place cards that already had a crease in the middle. We needed names printed onto these cards and Staples could not do it because of the machines they use. They told us there was nothing they could do and suggested we come to Ink Etc Marketing. From the moment we walked into the door the owner was friendly and engaging. We explained our time crunch and why Staples was not able to help us. He thought about it for a moment and they pulled up a picture of the design we had saved on a flash drive. He said that the perforated paper does have issues being put through printers, but he had an alternative suggestion. He suggested that we use card stock he had in stock and he would print, cut, and crease the cards so they could be folded in half without tearing in the machine. We agreed and went on our way. He called us less than 4 hours after we placed our order and we were able to pickup exactly what we needed. This was a huge relief and I would definitely recommend his services in the future. We were able to return the card stock we had bought and got beautiful place cards with plenty of time to spare.

John and Pat are consummate professionals who always go above and beyond for the customer. Our…read morebusiness relies on their products and expertise and they are always sensitive to our quick turnaround times. All of their materials are high quality and the bonus is that they are great people. This should be your go-to place for all of your printing needs!

I am a technical contractor that has done several jobs for this company. After working for them for…read moreseveral weeks, they told me that they are not going to pay me. The reason being because one piece of equipment was broken on two separate jobs. I told ServRight immediately that the items were broken and they had me continue the jobs and complete them as much as possible. They owe me thousands of dollars and refuse to pay because they said that they need to use my pay to replace the equipment. Their broken equipment has nothing to do with me nor my work and now they refuse to pay me. They have been extremely rude to me and then started stating that I had broke the equipment myself. I have pictures of the broken equipment still in the box that they were shipped in, before I had even touched them. I then saw online that this is not the first time that ServRight has put contractors to work and then arbitrarily decided not to pay them. This is a very unprofessional company. DO NOT WORK FOR THEM!

Local gem indeed. Has been in business in Concord since 1907 and can always be counted on for…read morepatient, careful service no matter how small the job. Hope they stay in Concord for another century!

Local gem. Tiny bit hard to find but well worth the effort. Had kind of a tricky job. that required…read moresome assistance. Patient, kind, individualized service. Thanks Tracy. Small, funky, affordable, great alternative to the big box stores. Miss the days when every town had one of these. These places are precious community resources.