We went to Door County for a birthday celebration and sadly this is the first negative review I…read morehave had to write. We arrived on Friday 9/12, and the check-in process went well, the room was nice, and everything seemed ok. We were told that the housekeeping service would come in daily and remake the beds, cleanup the room, remove and replace any used towels and empty the garbage and resupply any coffee and toiletries needed. This was true only the first day. The second day we were out for the day and came back late and noticed that nothing had been touched? We went to bed and figured they would come back the next day. Nope...nothing. We had to empty our trash and reuse the "towels, etc. I had to go to the office get my own coffee supplies, etc. The only response I got was "Sorry"...help yourself to what you need. No....what is your room number? so, we will make sure they service you tomorrow. Nope...didn't happen. The worst part was the extremely loud pipe banging noise that began off and on from 12:00 midnight to around 4 am the last night we were there. It was intermittent and lasted 30 minutes each time it happened. No sleep for us that night. We went to the office to report it and were told.....we have had that happen in the past...and the obligatory "Sorry".....Very dismissive and after I explained the lack of room service and the noise that kept us up the response was an amazing," Sorry but we hope you will come back" followed by a smile? Very disappointing.....customer service? I hope future potential visitors have a better experience than we did... not a good birthday weekend. . They seem to not to care about living up to what they promise they will do. We will definitely not be returning here!!!

Rating: 2.5 stars…read more My family came to stay here for 2 nights while we explored Door County. We went on Wednesday and left on a Friday. When we first arrived Wednesday afternoon, the lady at the front desk was kind of rude, standoffish and didn't really want to answer any of our questions. Walking through the hallway, everything looked very antiquated. When we got into our room I was disappointed to see that our over $350 a night room was pretty dilapidated, old and tiny. However, there was a small mini fridge and microwave available which was nice. There is free wifi available but can be fairly laggy. The resort itself is located right across the street from the water so you get a nice view of the water and you do get a small balcony to sit on with some patio furniture; however, there always seemed to be so many mosquitos there so I never did go outside. There is free breakfast available for guests. There were a few trays available for guests to bring their food up to their room. The selection was pretty simple but filling with some fruit, cereal and frozen jimmy jones breakfast sandwiches. There was a guy working in the breakfast room one morning that was kinda rude but apart from him and the lady at the front desk all of the other staff were quite friendly especially the housecleaning staff. All in all, a fairly average accommodation that wasn't too impressive; however, if you're not planning on staying in your room for too long while exploring Door County it may be adequate.

Wonderful spot to stay in Sister Bay, they have suites where you have a kitchenette, and private…read morebedrooms. I loved the sauna and the hot tub. They have an indoor and outside pool. They have a fire pit and multiple gas grills, it was an amazing experience!

I surprised my kids at Christmas with a 3 night family getaway in April to Pheasant Park! I had…read morebeen there a few times before and always enjoyed my stay. We had a blast! We had a 3 bedroom unit for the 6 of us. We all brought meals and snacks to share, and many different board/card games to play at night. And of course a nice variety of adult beverages! The pool area was awesome! The location is great. The staff is super nice! Enjoy your stay.

Dusty everywhere. Carpet in our room is dirty and worn out in many areas. Windows in our room are…read morefilthy! Deck furniture hasn't been cleaned in a long time and the cushions are spotted with black mold. Chairs on our veranda are broken. Breakfast is pre-packaged bagels and pastries from the Piggly Wiggly. We come to Door County often; won't ever stay here again.

Beware of booking here. I booked through their direct website and took a screenshot of my…read moreconfirmation with my reservation number. I never received a confirmation email so I called the front desk. They told me my reservation did not exist. The person who answered the phone (said his name was Ali) told me his system was down and proceeded to hang up on me. I immediately called back and received no answer. I waited and called back again, and when I confronted him for hanging up on me, he said he "didn't hear the phone". Terrible and unhelpful service. I spoke with the manager, who was also no help. She kept telling me I booked the reservation through booking.com, which I did not. I continued to reiterate that I booked directly through their website. She did not seem to understand this. She kept telling me that my reservation did not exist and blamed it on booking.com. Overall, they falsely advertised that they had rooms available on their website for the dates I chose. They took my personal information and credit card information, and never reserved my room. They claim it was a "system error". I never received any communication from them that my reservation was not finalized, despite them having my cell phone number and email. They also never responded to any of my email communications. DO NOT BOOK HERE.

Spent 3 nights in a king size room (unit 21) at the Settlement Courtyard Inn in June 2025. Great…read morelocation right outside of Fish Creek. Checking in was quick and easy which was lovely. They gave me a key with a huge wooden keychain so it would be hard to lose the key. Made it hard to walk around with. Later on after I was getting settled I went back down to the desk to ask 2 simple questions and the person at the desk didn't know the answers to my questions which was a little weird. Maybe a new staff member for the summer. The room had that quaint, countryside feel. It does have a musky scent when you first walk into the room. Once you're in there for a couple of mins you don't notice it anymore. Everything was very clean with the exception of the tub in the bathroom that had some hairs left behind by the former guest and some microscopic bugs by the sink. It was great having a full fridge and microwave which I used both. No stove or oven so keep that in mind. The temp in the room was great and can be changed whenever you want. The bathroom has small vials of shampoo, conditioner, lotion and bath/body gel - keep that in mind cause I'm always used to hotels having a huge refillable container of all those products. The TV is a regular tv with local and national channels. No logging into different streaming platforms if that's your thing. The Pool - spent a little amount of time there. The temp of the heated pool was great. Towels are available at the pool. The recliners aren't the most comfortable for a position to read but I made do. Breakfast - I went to the little nook in the morning for breakfast but only got a coffee and hard boiled eggs once. They had cereal, and some other items. I'm not much of a breakfast person. Parking - lots of parking. You'll register your car with the front desk. The only comment on this is that they need desperately to redo the lines in the parking lot cause it was hard to tell if they were specific spaces at all. Location - I think the location is perfect to hop down to Fish Creek or another neighboring bay city. It was central to everything I felt and Fish Creek ended up being one of my fav places to hang out and walk around. So many shops and restaurants.

At first, I was a little thrown since it looked a little dated but this place is great! It's super…read morequiet and relaxing. I do wish the tv was a little bit bigger and mounted over the fireplace but it's not a huge deal. Bed is super comfy and room is quiet. I definitely dig how all of the rooms are designated as "no smoking". Breakfast is pretty basic which is totally fine by me, since bagels, danish, and cold cereals are my types of foods. Big recognition to Chad, who was very helpful when checking in last night and recommended an excellent tavern for dinner. Will definitely book again for our next trip to Door County.

Just know that the inn's policy is to reserve the upper floor for families. Our planned quiet…read moreweekend was interrupted by constant running children overhead.

Absolutely awful! The hallways smells like gallons of perfume were sprayed and the room smells like…read moreold musty house with a ton of perfume. The bed is HARD and you can feel the springs coming through and don't get me started on the landscaping, everything is overgrown weeds. Avoid at all costs!

It is hidden in a corner near a cemetery. The rooms are dark and dated. However it is clean and I…read moreguess, for the price it is ok. It is far from restaurants or convenience stores. You have to drive about half a mile to the nearest store or eating place. The beds need to be replaced, including the sofa bed in the living room. I got a backache the first night we stayed. I thought it was because of sitting in the car for @ 5 hours on the way to Sister Bay. It was the bed ! I wouldn't come back unless it is the last place available in Door County .

Overall it was good, but I'd like it if the office staff could be personable and helpful. And…read morehousekeeping only changed towels and made beds. Cleaning and dishes would be better than the 5 minutes in and out of the house. If you like a bare bones place to rest your head (with no amenities--soap, hair dryer, paper towels), it's a good resort.

This place needs new reviews…read more I left the accommodations up to my friend for this last trip and I was a little nervous on what laid ahead based on Yelp reviews. I found both comfort and concern when I saw that all of the reviews were pretty old. I arrived with an open mind, this Inn is north... like really north! If you are looking for something closer to Sister Bay keep looking. If you're open to being away from the craziness and looking to relax this is a great location. We stayed in the mate room, and to be honest I would love for them to start telling guests they are going to be on the second floor and that stairs are involved. My friend had a hard time going up and down the stairs and we probably would've picked a different option had we known. Once inside there's not a lot of frills. Two coffee cups and some soap, that's about all you get. I was happy to see the water from my bed, and there are a couple of dining options within walking distance but that's about it up there. The beds were almost too soft, but as far as sleeping goes it did the job. The sauna was broken during our trip and we did not use any of the community spaces the Inn has to offer. Overall it seems a little pricey for what you get, but for the area it's not out of the question. I think for a small price they could really upgrade their experience.

New management, new beds, clean rooms, great showers, beautiful area, reasonable price. All the…read moremakings of a 5 star stay. I highly recommend The Harbor Light Inn when visiting Door County. The young man working the lobby this Memorial Day weekend was friendly and helpful. I understand that previous reviewers had some trouble here, mainly with wedding reservations, but it is new management from what I understand. Nothing about this place was worthy of less than four stars on this trip at least. Great job on all upgrades! We'll be back! PS-the "Great Room" was a very great place for a continental breakfast.

This was a fine hotel for our 1 night weekend stay here in Door County. We got a "deluxe" queen…read morebed room and the room comes with a small kitchen, a dining table, and a living area (with a sofa sleeper) and so their rooms are actually more like a small 1 bedroom condominium. It would be a particularly nice place for a small family. They have both an indoor and an outdoor pool, not that that was important to us. We booked this place as we made last minute plans to visit Door County with a Saturday night stay and it was the only decent place still available with Chase travel reward points. The room was priced at $317 per night which is about $258 in Chase point value, so it seemed to be on the pricey side. However I think it was also reasonable for a last minute summer weekend booking, so I have no real complaints. They have a great location being right off Highway 42 and close to both Fish Creek and Ephraim town centers. I finally remembered to bring my own pillow and that made a big positive difference in my Door County sleep quality. I'll go with a 3 star ok rating given the average value aspect for a couple. There also is only coffee and hot tea available in the morning here, no in-house breakfast options, and no complimentary bottled water, so it's on the no-frills side here.

Great place for families to stay. Close to lots of great things to do in Door County with some…read morenice shops and a restaurant close by. We were all treated very well.