To: Mr. Irvin Au-Yeung, VP Marketing and Partner, APC From:…read moreProfessor Leo Liu, Ph.D., Richmond, BC Dear Irvin: I am writing to express my sincere appreciation for the outstanding quality of your products and the exceptional service I have received from your organization. In today's marketplace, it is increasingly rare to encounter a business that excels not only in the excellence of its merchandise but also in the professionalism, courtesy, and integrity demonstrated throughout the entire customer experience. I write this letter almost 18 months after the installation of my security system by you because on after the test time can I write a more reliable and credible letter of recommendation of you to my friends and colleagues. From the moment of purchase, your team displayed remarkable attentiveness, patience, and genuine respect. The product itself exceeded my expectations in craftsmanship, reliability, and overall value. It is evident that great care has been invested in both design and quality control. What impressed me most, however, was your after-sales service. Your prompt responses, willingness to assist, and sincere commitment to customer satisfaction reflect a level of responsibility and pride that truly distinguishes your company. Rather than viewing the transaction as complete at the point of sale, you continued to provide support and reassurance, ensuring that every concern was addressed thoroughly and courteously. Your Chief Technician, Jason, is awesome. He is competent, efficient, courteous and patience. Such dedication fosters trust and long-term loyalty. It is businesses like yours that set the standard for excellence and restore confidence in what customer service should be. Please accept my heartfelt thanks for your professionalism and kindness. I will not hesitate to recommend your company to colleagues, friends, and family, and I look forward to continuing to do business with you in the future. With highest appreciation, Dr. Leo Liu, Ph.D. Professor

Our neighborhood had a power outage and the alarm in our house went off as soon as the power came…read moreback on and we couldn't shut it down for some reason... We had no idea what to do as we kept entering the code on the panel but it didn't do anything... I felt so bad for our neighbors.. We called Ivan from APC Alarm after hours and he knew exactly what to do! The next day I went to APC Alarm to purchase a new battery and the staff were so friendly and everything went smoothly. Thank

I have used Vandelta for years as I am in Property Management. Mick is the best tech. He is…read morealways professional, polite, punctual and if he happens to be running late always lets me know. He always has the answers and fixes for any issues I have ever had. Also is very helpful if you have questions. I required immediate service that was sort of an emergency and Mick came to save the day. I will always use Vandelt and hopefully Mick will be there for a long time.

We commissioned Vandelta to install a 30 point access control fob system with elevator controller…read more The job went smoothly and they were incredibly thorough as well very professional. Good company to work with!

I contacted Majid for consulting about my kitchen outlets. He was friendly, professional, and…read moreextremely knowledgeable. He took the time to listen, explain the issues in detail, and offered clear, practical advice without rushing. I really appreciated his expertise and the way he made everything easy to understand. Excellent consulting service -- I'd gladly recommend him to anyone seeking electrical advice.

Arpel is great. They were very flexible when wiring my new home with a full security system. They…read moredid a great job and I am very happy with the install. Price was great and monitoring is great too. Everytime me or my kids have set off the alarm, i get a call from the station. Very happy, thanks Arpel.

Wired my 50A garage sub panel, great work and good prices. Shelvin is great to talk to as well,…read moresuper friendly and personable.

Ace Integrated Systems installed the control 4 system for our condo. They did a great job…read more A couple of years later they did an upgrade on the control 4 as well as the stereo system. They installed a new tv in the bedroom which required running cables from the stereo rack. It was flawless. There was no indication of holes drilled or ugly cables showing. Later they installed a dimmable LED lighting system on our rooftop patio. The result was beautiful. We could not be more impressed with the work these guys did. Andrew and his team are truly the best. I would recommend them for all electrical and audio/visual needs.

I have to say that I don't usually write reviews, but Andrew at Ace was truly exceptional!…read more We wanted to wire our home for ethernet. I got three quotes but was immediately impressed with Andrew. He works smart and hard - He has the ability to get a quick sense of the house and plan routes. He was able to navigate some tough spots with persistence and professionalism without punching holes in the wall. Andrew went above and beyond, helping with speaker wires, mounting a TV on the wall and even changing some lightbulbs for us. I can't recommend Andrew and Ace enough.

I have to say, I am really impressed with these people…read more They came to install a new electrical panel for our building and they were top notch all the way through. The electrician named Sheldon arrived on time, was very professional and kept me updated the entire day. the General Manager,Thomas Webb, was always professional and courteous. When the City of Vancouver inspector came to inspect the work, he was very impressed and said it was professional, excellent work. He signed it off after 30 seconds.