In fall 2021 we hired BCJ Reno to redo a downstairs bathroom. Brent was a nice guy but frankly did not know what they were doing. First they drywalled in a heat vent. Then there was leaking all over the bottom of the tiles shower and under all the connecting stud walls. Blamed it on a leak from upstairs. Had to threaten legal action to get it looked at and fixed. He hired a specialist tile guy to review the work. The tiles and shower step were not done properly. Eventually that for fixed at their cost. Had to take out the bottom of the shower and redo it. Now here were ready to spend another $13K on getting it all redone again and what was found was not using corners in the Schluter base system the way Schluter teaches and recommends. This company will use your home as it's Guinea pig to test it's ability to do new things and not tell you. Totally pissed about this but cannot even trust them to fix their own mistakes. Avoid at all costs. All their awards of a joke! read more