Connie at Cardinal is the most professional property management specialist we have ever met. Her…read moreprofessional and knowledge in helping get our property was next level. She was highly recommended by one of my family members. She assisted in the purchase of their house and was completely accommodating with their schedules and their requirements to find their dream home! We would absolutely recommend her and her company for anyone's property management needs and/or real estate need.

From the owner: Our Mission is To meet the needs of our clients and customers with communication, care, compassion…read moreand a quality of service that exceeds expectations.Cardinal Property Management has been serving communities throughout the greater Wilmington NC area with unparalleled skill, diligence and a hands on approach. We aim to build a strong professional relationship with our clients. In this day and age, few companies can extend the warmth and personalized services that we can. We are transparent and genuinely care for our clients’ properties. Cardinal Property Management can assist you by putting our professional skills to perfect use. By instilling trust in us, you will be choosing to work with a highly qualified management team. Our comprehensive management services will give you peace of mind in knowing that your properties and tenants are getting the care they need. So let us manage your property while you sit back and enjoy life! Please leave your phone number in the details section of the Request a Quote process and we will call you back as soon as possible.

Went to their office directly but found out They do not want to deal with you unless you have a…read morefirst or second row house.

I recently booked a rental property with Salt and Sand for this upcoming April and I had made an…read moreerror in my booking. Upon my first call to remedy my error and ask for help, the manager at that time did not really offer any assistance nor did I feel heard. So I just left it at that. BUT...out of the blue I got a call from the NEW manager, Michael...he tracked me down to re-start up the conversation to make sure we could figure out a better arrangement that would 100% meet my families needs. He wanted to make sure we were happy and set up to have the best experience. He enjoys making people happy and wants them to have the best experience. It has been the best customer service interaction I have had in YEARS...I'm serious. I came away from our calls feeling grateful for the care he took to understand my situation and help us find the best accommodation for our trip. I've seen some of the previous reviews and I know where they came from. But under Michael's management it's like night and day! I would recommend working with him any day of the week! Thank you Michael for going above and beyond for me and my family!

BEWARE! do not rent a home through them! If I could leave 0 stars I would. So incredibly…read moredisappointed and very sad that they take advantage the way they do. We booked a house 6 months is advance and bought the cancel anytime for any reason insurance for $900. We wanted to do an event at the property and after over a month of calling every day to get permission, they said no. Which is ok that we couldn't but we decided to change to a property that would allow it. When we cancelled we had to file a claim through the insurance. We were still over 3 months out! And they would not refund the full amount. It took over a month for the refund to come in which was half of what we paid. They robbed us!

This review pertains to the property "Dune Life," located at 214 Ocean Blvd East, Holden Beach, NC…read more Lesson learned - if you see an exterminator at your vacation rental at check-in time you should go the other way! We arrived at Dune Life at our 4pm check-in time to find an exterminator truck parked in the driveway. We were immediately concerned to see this, so my husband inquired with the gentleman on site to find out what was going on. He stated that they were there for routine spraying and it was completely safe for us and our pets. We took him at his word but thought it was rather odd that a rental company would allow an exterminator to come at the same time guests are about to check-in... unless of course they were aware of a problem. The home itself was lovely - recently updated, very spacious, and appeared clean on the surface. However, there was one major issue - ROACHES!! After our group unloaded and settled in for the week, including unpacking our nearly $500 grocery order, we started to notice these disgusting pests surfacing throughout the evening. Roaches were found crawling on the counters, cabinets, walls, floors, and even on the sofa! I've attached a few pictures showing what we experienced. We also found ants crawling on the counters, but we know this is a more common problem that we could have tolerated. Once we realized there was likely a roach infestation in the home, we contacted Proactive Vacations early Sunday morning via the afterhours emergency email and phone number. They were quick to respond to our call. We worked with one of their property coordinators who was very professional and did her best to handle the situation by relocating us to another available home. The two options they offered us were not the best. The home we ultimately went with (the better of the two) was not comparable to the home we rented (e.g. Duplex versus house; 1 master bedroom versus 3, etc.), and the condition of the property was fair at best. We did not report all the issues we found with the replacement home because why bother - there were no alternative pet-friendly, oceanfront homes available. As such, we settled for the sake of being able to continue our vacation without further disruption. We had driven 6 hours with two dogs and knew our last-minute options were likely limited. At least the replacement home did not have roaches. The whole ordeal of having to pack up and relocate to another home was extremely disruptive to our vacation and really left us feeling stressed, frustrated, and misled about the pest situation in the home we rented. Proactive Vacations did credit my credit card for the difference in price of the rentals (as they should have!) since the replacement home was smaller and less expensive than the home we rented. However, they never responded to my request for a partial refund, nor did they offer any compensation for the inconvenience and wasted time we experienced having to move to another property. Instead, they made sure to charge us for the one night we stayed in the roach infested home. A top-notch rental company who cares about their guests would have offered compensation without question. We are honest people who just wanted to enjoy a vacation that was interrupted due to no fault of our own. We were the only ones inconvenienced by this situation, yet we are stuck paying full price for a vacation rental that we didn't choose and was less than ideal for our needs. Despite this unfortunate experience with Proactive Vacations, we still love Holden Beach and will return again in the future. Next time, we won't be using this rental company.

We were fortunate a few years back to find Broker Sarah Smith from SP Realty she is a true find…read more Her dedication to the real estate industry shows proof in her endless knowledge of available land, up coming developments, resales, community bi laws restrictions, Flood zone maps. We purchased a resale home with Sarah's help, and had her advice on commercial business properties as well as new construction options. We recommend her to every one we know relocating to historic Southport NC and the surrounding areas. She writes a monthly news letter which long after your purchase keeps you up to date up events festivals holiday celebrations parades local recipes and of course the newest Real Estate Listing, Projects. I am happy to know her, she makes everyone feel like a local.

DO NOT USE SOUTHPORT REALTY OR KATHERINE WOOTEN FOR REAL ESTATE TRANSACTIONS!!!!! I bought one of…read moretheir listings and was told that as part of the deal the listing agent, Katherine Wooten would pay $500.00 to remove debris from the home.  This was actually in the agent notes section of the listing. She set this appointment up with College Hunks Hauling Junk and then unbelievably cancelled it on the day I closed.  College Hunks told me that Kathleen Wooten specifically said that she was no longer responsible for the debris removal because the property was sold even though she agreed to pay for it. Clearly she had no intention of paying for it from the beginning and outright lied to my face. Because there was a short delay to close ( the sellers had to provide some additional paperwork ) I was given permission by the sellers to enter the house a few days early to start cleaning it out. Therefore, there was  a tremendous amount of debris in the front, side and back of the home. When Kathleen Wooten came to get the lockbox she actually stood in front of me and would not address the question of the junk removal when I asked her three times about it. All she did was avoid the question and in a completely disingenuous way asked "what could she do for me today". All the while knowing she CANCELLED the junk removal while we were waiting for them to come. The brokers in charge, Kim Anne Russ and Pamela Frandano did nothing as well to rectify this situation. In all my years of buying in excess of 25 homes ( including one in the St James Plantation )I have never experienced such unprofessional, sneaky and downright dirty behavior. My agent, John Langley, of Southport Oak Island Realty could not apologize enough for Kathleen Wooten's unethical and dishonest behavior. He actually stepped up and made it right by paying the $500 out of his own pocket. John Langley is true professional who is honest and caring and went above and beyond what was expected of him. I will be purchasing more property in the area and plan to do many more transactions with him in the future. If you need to buy or sell a home, and want to deal with an ethical professional I highly recommend John Langley and Southport Oak Island Realty.

I am a licensed California Realtor that moved to Wilmington. I went on Yelp to find a Realtor and…read moreAllison and her great reviews popped up. I immediately called her and we arranged to have a phone meeting. I never called anyone else. She is the best. I knew nothing about Wilmington and she guided me through all the areas, suggesting where I might like to live and put a plan in action. I bought a great home and Allison negotiated everything. Coming from a different state, we have different rules and she brilliantly navigated through all the twists and turns. I love it here, love my neighborhood and my new home. Don't waste time interviewing a bunch of Broker's.... she is your girl and as a Realtor I have high expectations. She exceeded all of them! Thank you Allison.

It was a long couple of months with the purchase of my home and Allison was there to help all those…read morelong months. I appreciated her taking the time months before hand sending me prospects of houses to check out and waking me through few of them. Even though I had been moved in for some stone she has continued to help answer questions and keep in contact!

Mary is a knowledgeable agent and a pleasure to work with I highly recommend her for any real…read moreestate transactions.

From the owner: With a passion for the coast and a deep understanding of the unique dynamics of beachfront and…read morecoastal properties, Mary Morgan brings unparalleled expertise to clients looking to buy or sell in some of the most desirable coastal locations. Whether you’re seeking a serene beachfront retreat, a vibrant coastal community home, or an investment property with incredible ocean views, Mary is committed to helping you find the perfect place to call home. Mary combines local knowledge, cutting-edge technology, and personalized service to guide clients through every step of the buying or selling process. Known for their dedication, integrity, and attention to detail, Mary is the trusted partner for navigating the unique aspects of coastal real estate. Raised in a military family, Mary has a deep appreciation for the unique needs of service members and their families. With a background as a paramedic, she has always been driven by a desire to help others, a commitment she now brings to her real estate career. She is passionate about guiding clients through the buying and selling process with care and expertise. She appreciates the coastal lifestyle and enjoys spending time on the water fishing or unwinding on the beach. Her firsthand knowledge of the area’s natural beauty and recreational opportunities allows her to provide valuable insights to clients looking to make the coast their home.

I had a seamless buying experience with Pete Key at Hank Troscianiec & Associates. He has the…read morepatience of a saint. He is very thorough in explaining everything clearly about the NC process as I am out of state buyer. I appreciate prompt and clear communication during a home sale process, and this firm delivered. Pete was polite and courteous throughout, even when the lender delayed the closing. I was on a different time zone for most of the buying process and he was very flexible with his working hours. Even after the sale, he has been very responsive to any questions that have come up about the house and he's been super helpful with local vendor/contractor recommendations. Highly recommend! Super smooth.

They sent an agent to tour my property for a market analysis at my request so that I could have…read moregood information as I prepare to list my house. Agent was pleasant, said they would get back to me with a market analysis in a few days....never heard from them again. Perhaps I'm just "beneath their standards" although my house will list for 750K in a few weeks.

They are dishonest brokers who do not operate in good faith. They claimed to have made our offer,…read morebut clearly didn't. Not enough time had passed. There was a clear case of discrimination. The manager took one look at us and made a decision without ever speaking to the owners.

Professional, friendly and accommodating. Nothing but good things to say about how they handle…read morelease agreements repair & maintenance issues and just the manner in which they deal with clients. I would recommend them to anyone looking for property in the Wilmington area.