This company installed by water heater in mid-April 2025 and we discovered a water in our leak pan…read morein November 2025. We paid $2,500 for the installation of a very small water heater in our condo back in April. Fast forward just 7 months to November and I texted the owner Ron to see what could be the cause of the leak. He said most likely the HVAC, but we looked ourselves and could not find a leak. It's tough when you have 3 kids. He said he'd come by for a service fee (but did not indicate cost of this "service" fee). He charged $300 just to come look at it, and it was indeed the HVAC. The HVAC guy came in the next day and stayed for over an hour and took care of a cracked PVC pipe for less than the 5-minute service call of Emerald Coast Water heaters. I have bought and sold several properties and NEVER been charged so much for a service call. I asked politely if I could whittle than figure down to $200 (which is very fair) and the owner refused. He then proceeded to add a $30 late fee to the bill after just a week. Avoid this company. Highway Robbery ! $300 for 5 minutes.

Ron came out to our property to fix a back flow preventer and charged $1,800 for an above ground…read morejob. My main issue when I asked for a breakdown of the charges was when he gave me 3 different prices for the part...$800, Then $900 and finally $1,000 in text. My problem was when I conducted a simple google search you could buy the exact same back flow preventer for $400-$600. Then he proceeded to tell me he spent 4 hours on my job. Unfortunately, I was able to witness that was not the case from cameras on my house. I would have been fine if he would have offered a simple gesture to remove even $50. Bottomline he is way overpriced for the work he does. On top of that I do not like being misled. It would have been nice to have a heads up that this was going to be an $1,800 job. I was not in dire straits as the house was vacant. I have since spoke with 3 plumbers that would have all done if for much less. I definitely would not recommend working with this individual.

FIND ANOTHER PLUMBER! I highly suggest NOT using this company. I was contacted by phone/voicemail…read moreover one year after selling my home and was told that I had an outstanding bill. I sent receipts for every bill I had incurred with the company and had paid. 20 months after the date of the 'bill' in question I requested a copy of said bill. I was sent a copy of a bill that had been sent in an email in 2020. It was not an "on site" bill with my signature as other bills were, it was a computer-generated invoice. When talking to their agent on the phone I complained of harassment, and she told me it was not 'harassment' until I was contacted 3 times a day. Wonder how she knew that??? Ummm, not her first go round evidently! Now I have to spend hours again going through 2 year-old year old records to verify that this bill was paid/not paid. AND receive voicemails from them daily! A.J.'s Plumbing is definitely not worth the lousy bookkeeping, customer service and headache!

Called AJ's 3 times this past Monday to help us with a major plumbing issue. Today is Friday, still…read morehave not heard back from them. Terrible customer service!!! Called Elevated Plumbing, left a message, received a call back within 30 minutes, the plumbing problem was resolved by Monday night. A+ customer service! Left one star, just because I had to!

There was running water at the end of our property next to a sewer drain. We were not able to…read moreidentify the source and for some reason the local water company and utility company wouldn't come out until the source was identified. We called Hydro Scout to see if they could weigh in. Trevor Stark was dispatched and was pleasant and helpful. He was able to confirm that the source was not our sewer line or the reclaimed water system. He immediately called the local water company and as a result they arrived within an hour, found the leak and repaired it. Although we needed to cover the cost of this service call, Trevor helped escalate the issue and help get it repaired quickly.

HydroScout sent Trey out right away. It took him @25 mins to find the leak that a plumber and…read moredifferent leak detection company could not find! I wish they were my first contact. Great service and I highly recommend!!

I hired someone before hiring Plumbline Plumbing and Gas to re-plumb my half bath so that I can…read moreturn it into a full bathroom. To keep it short, the last contractor didn't finish the job, everything had to be redone and corrected. Not only did Plumbline Plumbing & Gas complete the job on short notice, ikSean also fixed everything the previous contractor messed up! Everything was explained thoroughly by Sean, and everything was completed promptly. It was very short notice and my sewage lines were all open fumigating throughout my home so I am forever grateful to Sean at Plumbline Plumbing and Gas for getting my bathroom back to a functional state! THANK YOU!

Never got back to me. Why use yelp or other services if your not gonna respond. Remove yourself.read more

We had a backup and Jonathan came out to resolve. We agreed to a camera inspection and rotor. He…read moretold us that there was a break in the line and that we needed to replace it. He told us it works be $25k. When we didn't immediately agree to get the $25k in work done (who doesn't get a second opinion for that much work?), he informed us that we had to pay extra for a copy of the video!! The rotor and "camera" cost us $749. The next day, I called him asking for a copy of the estimate bc I hadn't received it via email yet. He said that he doesn't give written estimates bc we might use it to get a cheaper quote from someone else!! We didn't use the water at all until we tried flushing once the next day. The backup was back, which wouldn't be too surprising if there was a break. We called a different plumber. He did another rotor and camera for $400. He didn't find a break. He also provided us with a copy of the video and a written estimate if we wanted to replace the cast iron. We watched the video. The pipe is in surprisingly good condition and there is no break. It's unclear what caused the backup. It's been over a month and there has been no further issues. I called Jonathan and asked to see the video showing the break or a refund of only the cost of the camera. He repeatedly *insisted* that he never told us that there was a break and that he only told us to jet the line. No wonder he refused to provide a written estimate. Fortunately, I had the payment receipt which mentioned the break. He then started to discuss not charging us for another camera if we hired him to put in a cutout. I declined and he said that he'd call me back in half an hour. He didn't call back. When i texted him late that evening, he demanded to see the video showing no break. Why does he want the video showing no breaks when he insisted that he never said that there were breaks? Maybe I should have sent it to him, but he had already gaslit me and now he was moving the goalposts. I told him I'd play if for him if he came over, but I wasn't going to email it to him. He refused. I told him that I'd send it if he sent the video showing a break. He didn't respond (this part was over text). I have no evidence that he even did the camera. His rotor job appears to also have also been subpar considering the backup reoccurred so quickly and the pipes are fine now that another plumber rotored them.

This company was recommended by a property manager and I was very satisfied with the service. I was…read moreable to get an appointment quickly. Henry did a great job installing our water heater. He also explained the warranty. He cleaned the area and moved everything back where we had it, he was respectful and professional. I contacted 3 other companies, but this one had the best value and they even offer a military discount! They had great reviews as well. Overall I would recommend this company!

Whitehead Plumbing & Air Conditioning have been part of my Lynn Haven home, go to number. They are…read moreamazing, assisting with AC work and getting our attic sealed up plus on Friday we needed plumbing work done for our master restroom. Thank you for fixing the noise in the back room and making sure the tenants were happy. I will always call you for all my AC and plumbing needs. Shout our to Laura and her team!

Thanks so much to Whitehead Plumbing and especially Tim for such a great job installing my water…read moreheater. Tim was so informative and efficient!! Would definitely recommend this company!

I wanted to have my whole house replumbed as it was over 20 years and the copper pipes in the…read morefoundation were starting to leak. Holiday Beach mechanical was one of 3 companies that I asked for a quote, Casey came out, took pictures, worked up the quote, and was professional and fast. They were not the most expensive nor the cheapest, but they were the most professional and said they could finish in two days. They came out and the 2 plumbers were courteous and quick! The job was finished as promised and I was very pleased with their service. PS A few months later I noticed a leak in my master closet, they sent a technician who had to reopen the wall, found the source, fixed it at no charge. I now need to get someone to fix the wall but they came out quickly and corrected the leak.

Replaced my 120G water heater with an 80G. Finished the…read morework on time as scheduled. Very good communication. Very reliable.