Terribly disappointed in the treatment and service by the owner Mark at Beacock's Auto Service. My brother dropped off my mother's pick up and specifically asked to check the differential that is all. Mark (the owner) took it upon himself to check all the brakes which he was NOT asked to do. He raised his voice at myself and my mother stating he wasn't going to argue with us. He claimed differential was fine and flip flopped on his story about there being a crunching noise, which there isn't nor did my brother tell anyone that there was. He lied several times to justify why the inspection of the brakes were done. He told my brother he didn't look at the differential but told us he did. He told me I was a piece of work for questioning him. Curious how many people he treats like this. Very rude, condescending and likes to try to intimidate women.
I recorded the conversation after he started raising his voice.
Then I was told I was rude. Zero stars, do Not recommend!! read more