WAKE FOREST location Patrina Powell. Scheduled an interview and they were not on time for my call…read more Then they called after I emailed just for them not to respond. Then, I called and they said that they would call back. Time is valuable and if you do not treat your possible employees right, how are you able to treat your patients right. Do not work here, do not receive care here, do not call here because exceptional care starts with treating ALL people right in general.

If you are considering this company please do yourself what could be a lifesaver for your loved…read moreone(s) and DON'T. Cathy Kirk started this franchise with ZERO experience. Go ahead, google her name. She worked in automotive sales prior to opening Executive Care. Here's what the company states: "We offer a 100% satisfaction guarantee and never lock you into a contract. If you are not completely satisfied with the care we provide and if for any reason you want to change a caregiver, we will do so at no charge until you are completely satisfied!" NOT TRUE. I wish I could post pictures of the workers smoking in the patient's home. Workers are more like bad babysitters with NO experience with Alzheimer patients. There is no interaction with the elderly. You call Cathy and she doesn't answer nor does she return calls. So how can you tell her you are not satisfied if you can't even speak with her?! This is also (in part) of what the main office/corporate has on their FB page: "Simply put, you should avoid companies with bevvies of bad reviews or high-profile lawsuits-neither of which you'll find attached to the Executive Care brand name." Part of this is true. YOU SHOULD AVOID THIS COMPANY.

Balanced Home Health Care at Oakmont Livonia has changed our lives. After our father passed away…read morewe moved our Mom to Oakmont. She was able to take her own meds and care for herself. But when her memory began to fail my sisters and I were calling daily to remind her to take her meds three times a day. She started telling us she had taken them and had not. When Balanced Home Health Care took over our lives changed. First of all the ladies are amazing. My Mom loves each and every one of them and they love her. It was quite important that Mom got her meds in a timely fashion and her life changed too...for the better. She is much healthier now!! Also she was not taking her eye drops at night. So Mom gets a visit from these wonderful people up to four times a day. Recently we had to add a cream and they got her meds and applied as needed and things cleared up! We love all of them too! We know there are other services we can take advantage of as needed. Peace of mind is important to family members, we know when we need another service Balanced Home Health Care will provide it with the same kind and caring detail they do now!!

From the owner: From the Heart Home Healthcare provides both medical and non-medical services. We accept Medicaid…read morefor all non-medical (unskilled) services. We also accept private pay, third party insurances, private insurances, auto insurances, workers' compensation, and reverse mortgage. Provided by professional caregivers, our non-medical services include: Mobility assistance Medication reminders Transportation & errands Personal care Companionship & safety Light housekeeping & laundry Meal preparation & eating assistance Bathing assistance Alzheimer's and dementia care Respite care Pet and plant care Provided by licensed and certified professionals, our medical services include: Skilled nursing Home health aide Wound care management Physical therapy Occupational therapy Speech therapy Recreational therapy Nutrition and dietary management

Very kind, professional employees. Everyone helpful in the office. Caregiver punctual and…read moreattentive to my parents needs.

Make sure when you get hired in to notify them right away that you are expecting otherwise the…read moremoment you get sick and need a day or 2 off they'll remove your hours and say you were not compliant and violated policy's . I worked here from April to July 11th and they AT WILL TERMINATED me with false accusations. Adding on they gave me a week off they I never asked for as "punishment " before termination. And then when I couldn't drive my car due to it needing maintenance on it they officially had AT WILL terminated my employment with them trying to excuse all of what they've done. Yet I not one signed any firmed or write ups and only had good reviews from clients families that I cared for. Its truly heart aching that you can be at good terms with a company but the moment you become pregnant the company does everything to let you go , make themselves look at best and not care about what difficulties you may be facing although ironically they say they offer counseling for when caregivers are burnt out. But they have the right to tell caregivers when they are pissed off at them for attitude or miscommunication. I was promised 40hours when I got hired. Was given 35 And then at the end they gave me 8 a week that's if one of the 4 hours of the week was not cancelled abruptly by the client. I feel most employees or past employed people here with this company are too afraid to be honest and write a true review on how they in honestly treat their caregivers. I loved working I had clients they depended on seeing me but didn't understand why they couldn't see me again and then shortly after that I was terminated ‍. They say they don't discriminate but they 100% do if you are pregnant and weren't when first hired. Even after 90 days they didn't give me my sign on bonus. They're just a bit exaggerated on what they advertise for their company and promise to do for their caregivers. They're huge in protecting their reputation for the company but in EXTREME measures fail to meet the caregivers needs. and will turn on you. i even was told in may to apply to other jobs like assisted living with an approved release form due to them being in their words "slow on hours ". although when i was hired in april they promised and ensured that would never be the case with the company. . They even continued to harass me to come into the office when knowing my car was unable to drive. They're very incoherent try inspire home care before trusting visiting angels they are way more reliable and wont fail you plus it's weekly pay!!!! thank you !

First, I went to the store to drop off my prescription. I was quoted a price from $800-$2000 for…read morethe brace.I was told that medical records would be needed to submit to my insurance company. I followed through and contacted my physician and did my part. I received a phone call to schedule an appointment to be fitted. I asked what the price would be. I was told that I had not yet paid my yearly deductible, I was also told that I did not have coverage for durable medical equipment, which was all wrong information. I was fully aware that I had met the deductible and was now in the 80/20 phase. I was told that further phone calls would need to be made. A few hours later, I received a call back, and she had corrected her information and said I would only owe $87 for the brace. I then scheduled my appointment to be fitted. The day of my appointment, I was told that the brace my doctor prescribed was not ordered and it would take a couple of weeks; however, there was a brace on site that was the same, I agreed to accept the brace. Upon checking out, the price of the back brace was $152, almost double the original quote. I was also told that my Medical records were required to submit to insurance. I informed them that had been done previously, and it should be in the system which they were.I have to wonder how many people that don't ask questions, pay far more out-of-pocket, then they are supposed to. I will not do business with your company again. I had to at least give one star to post this review. Otherwise, I would not give them any.

Lousy and very slow service. Took over 3 months and over $700 to have a pair of shoes made at…read moretheir Madison Heights facility. Never again !!!

I needed physical therapy for a frozen shoulder and I stopped in one day to check out the vibe. The…read moreladies at the front desk were very kind and welcoming and I knew right away that this was where I wanted to get my PT. From my first visit to the last, I received excellent care. It wasn't always easy, but after completion, I was very happy with the outcome. I now have my home exercises that they gave me and with continued shoulder workouts, I am able to maintain and strengthen the shoulder, arm and neck. If I would need any type of physical therapy in the future, I would definitely come back because all of the therapists are top notch, friendly and of course knowledgeable and professional. Thank you to the entire team for helping me gain back my shoulder movement!

I have been going to this facility to help strengthen my lower back. Anthony and Adam did a great…read morejob with my physical therapy and setting up a home exercise program for me. The office staff is very friendly and go out of their way help any way they can. Highly recommend!

BrightStar Care in Grosse Pointe has provided our mother with outstanding professional and…read morepersonalized care for the past three years. We are especially pleased with her caregiver, Brenda. Brenda is truly one in a million. She is a true champion for our mother's care, from helping Mom with her medical needs, to keeping her life beautifully organized and running smoothly. Brenda does all this while preserving our mother's dignity and independence. Needless to say, our family is sincerely grateful for Brightstar Care and their extraordinary staff. - The Collins Family

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.