Their ability to understand my handicapped daughters' needs and lack of compassion was a huge turn…read moreoff. They finally discharged her with no valid reason by certified letter. These doctors were cold and cruel to a very sweet severely disabled 29 y.o. and gave her no warning. I reported it to her county social workers and nursing company, who were shocked because her care is followed and noted at all times. They disgust me and my family and we do not recommend!

Can't speak to anyone. Dr is never available for appointment, yet is still accepting patients…read more Very difficult to work with. Sad, used to be great. Covid destroyed their practice, I guess.

lazy unconcerned office staff with the attitude of they're doing you a favor instead of working for…read moreyou I love my doctor, sadly she transferred to this horrible office. since then I've had nothing but problems. The app doesn't work. They "don't process refill requests from pharmacies". You can't request refills online because of the broken app and the front desk doesn't care about patients, the receptionists are rude, dismissive and accusatory. I had a physical in March. I assumed that my doctor just refilled all my meds then but she didn't. I needed one today so I called to get that handled because Troy Internal Medicine wasn't responding to the pharmacy. After a 20 minute wait a receptionist finally answered and was completely disinterested in anything I had to say. She was rude and dismissive, for no reason. She also didn't pay attention to what I was saying and got the name of the medication wrong. ( I found this out hours later ) A couple of hours go by and I call the pharmacy, Troy Internal Medicine called in every medication OTHER THAN THE ONE I NEED. I called the doctor's office back ( another long wait ), got a different receptionist and she informed me that the medication I needed came up on something called MAPS as being filled in March. I told her that it was last filled in January, read it from my bottle and she all but accused me of drug seeking. I was totally confused because the medication I needed isn't even a controlled substance in any sort of MAPS sense and I've been taking it for decades. she assured me that she would discuss it with my doctor. I call the pharmacy, they confirm that I didn't have it filled in March and ask the doctors office to call them, I call the doctors office and after another 20 minute wait I ask them to call the pharmacy. I wait another hour and call the pharmacy, of course they never received a call from Troy IM. This time the pharmacist answered and he said "they are confusing the medications, they think you are asking for drug A, which was refilled in March, ( and I've taken 2 of ) not drug B which was last refilled in January and isn't a MAPS drug so they flagged you as drug seeking for the wrong medication. FLAGGED ME AS DRUG SEEEKING???? what??? All because ONE receptionist didn't want to bother listening to what I was saying. She shouldn't be working with people and she definitely shouldn't be working with patients at a doctor's office. Bottom line: avoid this doctor's office. the ratings are in the toilet for a reason.

I have been a patient of Dr Carlin's for many years. I find her to be extremely thorough and very…read moreknowledgeable when I have a new issue. I trust her implicitly.

Both Spanish and English versions below. [Spanish Version]…read moreRecientemente visité al Dr. Hunt para mi examen médico de inmigración. Aunque la oficina estaba limpia y el personal era amable, me decepcionó la experiencia en general. Hubo varios errores en mis informes médicos, lo que causó retrasos significativos en mi proceso de inmigración. Además, me cobraron inesperadamente por las correcciones que deberían haberse manejado sin costo adicional. Espero que el Dr. Hunt pueda abordar estos problemas para brindar una mejor experiencia a futuros pacientes. [english Version] I recently visited Dr. Hunt for my immigration medical examination. While the office was clean and the staff were friendly, I was disappointed with the overall experience. There were several mistakes in my medical reports, which caused significant delays in my immigration process. Additionally, I was unexpectedly charged for corrections that should have been handled without extra cost. I hope that Dr. Hunt can address these issues to provide a better experience for future patients.

DO NOT GO TO THIS DOCTOR! He's a scammer and just wants your money. I went there for an examination…read moreand a few months after I just needed a copy of it and Dr. Hunt says I'm not in the system and that he can't help me and hung up the phone on me. Super unprofessional! He wanted me to come back again for another examination and pay the full amount. He does not care and just wants your money. If you need any copies of anything after your visit GOODLUCK! do yourself the favour and find a different doctor. You'll save a lot of money!

I have been a patient here for a while. I never have trouble getting an appointment, and always get…read morequick response when I put a message in the patient portal. I love my doctor (Dr. Becker). She listens well, and treats me like a teammate. I like that they have added urgent care appointments. My only concern? I have moved to Harper Woods. It's a long drive! I'd love if they'd open a branch in the GP, SCS, HW area. Side note. About yelp, not Stonebrooke. Interesting that to see the 1 and 2 star reviews (which were all old, by the way) you have to download the yelp app. Things that make me go Hmmm...

I've been a patient at this practice for several years and had been taking the same long-term…read moreprescription without any issues. Originally, my prescription was for 1 1/2 pills, which meant I had to split a pill each day. At my last routine physical, I mentioned to Dr. Kastl that I had been taking 2 pills instead because it wasn't always convenient to cut them, and the difference in dosage was minimal. She agreed and officially changed my prescription to 2 pills. Six months later, when I requested a refill, I was told I had to schedule a medication check before it would be approved. I scheduled and attended the appointment, which lasted about five minutes and involved no meaningful discussion or changes to my treatment. The following week, I received a $150 bill for that brief visit. I contacted Dr. Kastl multiple times to express my concern and pointed out that, based on my understanding of Michigan law and federal guidelines, the medication I take does not require a mandatory six-month follow-up. Rather than acknowledging my concerns or showing any empathy, my messages were dismissed by simply stating "it's our policy". In this situation, patient care took a back seat to billing. After being a loyal patient for years, I was extremely disappointed by how this was handled. I will not be returning to this practice and would encourage others to carefully consider their options when choosing a primary care provider.

Second rate. Front desk is surly....doctor males you wait 45 in waiting room, then another 30 on…read morepatient room (at least).

Do NOT go to this clinic if you care about your health at all. Long wait times, front desk barely…read morelooks you in eye like you are an inconvenience to them and Dr. Margolis is the worst. This place is a money grab and that is it. You will get basic medical care, with a side of "your stupid, i am smart" attitude when you try to ask questions and advocate for your health. I have been told "park farther from grocery store door", but funny my husband was never told that.. I have asked for tests and been talked to like I am dumb to ask for them and he sees no reason for it.... but yet, after fighting for the test, i am correct when results come in, as if I don't know my body and symptoms. I have asked for meds to help with certain issues that he started my husband on with no issues when his blood work was even less then mine, but for me let's "wait and see"..... while i have been literally struggling for my health asking for help. Once called for a sick appointment and given 3 months away date, like... ummm.. i won't be sick in 3 months. Then when I called for an iron test, did not even want to see Dr, just get blood work and then come in after results, they said they would call me back that day, took 2 days to call me back, somehow it MORPHED into an sick appointment when i just thought it was a regular appointment that week and was basically treated like crap by Dr. Margolis that i DARED take up an emergency appt..... hmmm, weird he could write in his notes they called me for appt (forgot to say 2 days later) and I was at work, so i took the next day appt, just thinking regular appointment and that I was lucky to get a close date, but then got scolded for taking other peoples time slot for an emergency, and sorry but if it was an emergency i would go to ER, and they would not have delayed calling me back 2 days late but yet jump me over taking a next day appt when they did finally call because i was at work and could not race there. I was available the day i called, weird ...no return call that day when told he was in office and would call back that day. Went once for a sick appointment for sinuses, and said i did NOT have covid, that i have had it in past and did not want a covid test, well they did two covid tests anyway, and i got a $800 bill. I would of been better off going to an after hour clinic for my issue.

This was the worst experience I've ever had with a medical practitioner. He was rude,…read morecondescending, arrogant and downright ignorant. We were only seeing him because we needed a Medicaid provider to complete a form qualifying my son with disabilities for certain services. He kept contradicting himself, changing what he was saying, claiming to know things he didn't and stating falsehoods. For example, he said "It is very rare for a doctor to accept Medicare and not accept Medicaid." Long story why were talking about that, but I told him that wasn't true, that all of my son's doctor's accept Medicare and NONE of them accept Medicaid, which was the only reason we were in his office. He disparaged my son's regular PCP without even knowing anything about her. It was truly a horrible experience that left me angry and baffled. He did fill out the form, which was more of a formality than anything, but then he had the gall to send me a letter saying he would no longer see my son due to the "Breakdown in doctor/patient communication and trust!" I guess he wanted to fire us before I fired him!! Stay clear. He is NOT someone you want to trust with your health.

Dr. Hendrick is on staff in the Internal Medicine Department at the Henry Ford Medical Center in…read moreTroy. She is very competent and knowledgeable at what she does and quickly focuses on problems, diagnosis, and treatments. And while she is dealing with all of the normal doctor stuff during your appointment, she is friendly, and understanding throughout. In addition to all of that, she somehow manages to stay on schedule which may be important if you live and work on a tight schedule like we do. I, like many people, had just gotten used to the idea that doctor appointments always run late, until now. So if you are counting on finishing that novel you've been working on while waiting to go in to your appointment, Dr. Hendrick may not be the right doctor for you. So if you count on catching up on your reading while waiting at your doctor's appointment, stay the course. But if you prefer to have a more predictable schedule while getting the best quality care, I can highly recommend Dr. Hendrick.

First, i'd like to say that Dr Hendrick is a very professional & great Doctor. first time i heard…read moreabout Doctor Hendrick was while i was looking online for an excellent physician around my area since most of the physicians i have visited for the past 3 or 4 years provided little or no help. However, Dr Hendrick carefully listened to my questions and provided very clear and detailed feedback about my health concerns. Dr Hendrick is extremely knowledgeable in her profession & i would definitely recommend her to my friends & family.

I had misunderstanding with the doctors and the office staff. The doctor who owns the practice…read morewith much kindness and patience understood my concerns regarding getting in for timely appointments. I was very appreciative of his explanation. I have received good care here. I appreciate the fact that if you are sick, many times you can get another appointment with another doctor. Most of the time I can see Dr Yalda in about a week to ten days, she will contact me if I need it between taking care of her everyday patients who already have appointments.

Very good care, Always on time and no long waits. Office is well-run and phone messaging is top…read morenotch!

This review is long overdue, as I've been seeing Dr Lewerenz (Doc) for many, many years. We all…read morereach an age with various issues, only Doc took the time to test and address with bioidentical hormones so I move forward to a better state of health. While friends "age" before my eyes, I enjoy freedom of life and movement without pain, and I'm the same height I was when in my 20's! How much time does your health care provider spend with you? Mine spends what we need. Today it was half an hour. Not a typo, 30 minutes to answer my questions and address my concerns. I've never felt rushed or talked down to. He's even called us at home to check on up during illnesses. How many providers truly care that much?

Alexandra is committed to excellence, and in working with her, I continued to improve my health…read more She offers new and cutting-edge therapies to bring my health to a level I truly desired for myself as I get up there in years. Thanks again!