The Receptionist was very rude. She tried to sell me the unreasonable annual membership that I did not want. She wasn't happy with my answer. Then her tone of voice turned very rude straightaway afterwards.
The place was newly renovated. However the waiting area is directly in the sun. It makes waiting unbearable in a hot sunny day.
My appointment was 14:45, but we waited 35min with our cat at the sweaty hot waiting area before seeing the Vet in the end. The Receptionist siting at her shady desk entire time without inform the rest appointments about the time running late problem. Instead she explains to everyone when they arrive that 'it was only a little bit late'! Whist 3 customers sweating in the hot sunny waiting room!
I have changed my vet straight after this disappointing appointment. I wish the vet could have a better Receptionist for the poor owners who have poor pets needs their help! read more