This place is a joke. I spent over $1,600 here for massages and got nothing but disorganization,…read morepoor service, and a complete lack of accountability. Despite showing up consistently, I had to chase them down just to get the appointments I already paid for. If I didn't follow up, I wouldn't have been scheduled--period. Midway through my package, the owner disappeared without notice and passed me off to someone who could only communicate using a translation app. I was stuck with needles and injected with substances I wasn't informed about, and when I asked about swelling and hard spots, I got blank stares. My final session was so painful I could barely move, and when I spoke up, the owner told me I was "being dramatic." That's not just unprofessional--it's dangerous and negligent. And instead of owning their mess, they went on Google and lied in their response--twisting my words, fabricating timelines, and completely dodging responsibility. If you're thinking of trusting them with your post-op care, don't. Save your money, your recovery, and your sanity.

I came to them right after I got off the plane!! I have been bloated and swollen, 3 weeks post op…read morethey are helping me to feel beet about my TT/Lipo360/BBL with Jplasma..

This was one of the most attentive Spa demonstration I have ever encounter. The esthetician…read moreexplained everything she was doing. She was also very attentive to my comfort level. She was gentle and patient with the care I received. I would definitely recommend others to check out their skills. They have so much more to offer.

I wanted to get my makeup done professionally for two weddings I went to in a span of 3 weeks…read more Because what better way to treat yourself? We all deserve to be pampered and Crystal delivered! From the moment I sat in her chair I felt heard and understood. She made me feel like I could trust her because I had no inspo pics for the first wedding. I had just bought my dress the day before and she recommended a look that would go with the vibe. You can tell she did her homework and really took her time to understand my features and imperfect skin. I received so many compliments on makeup that day! Thank you for making me feel beautiful and for creating such a safe place to be glammed up!

Crystal aka Beauty Boss is amazing! I've waited 5 years for her to start waxing and she was worth…read morethe wait! My eyebrows haven't looked this good since she last touched them pre-covid. She is the most down to earth soul and also keeps it professional. She really deserves 10/5 stars!

Jen did an amazing job, she is the best massage therapist in north west Indiana! She has my…read morebusiness forever! Thank you Jen

They are so friendly here and nice! I've always struggled with back issues but since I've been…read morecoming here I feel so much better. I have been way more relaxed and I enjoyed their facials a lot!

I had the pleasure of going to this location for the very first time today and had Haley as my…read moreesthetician. She had an amazing personality and explained everything she was about to do. This was my very first time experiencing a V-Facial. I am hooked and will recommend it to any and everyone. If you haven't tried this place you really should.

I really enjoyed the procedure. The area is beautiful and the process was explained to me. They…read moreare sanitary and professional. This was a new experience for me and I will definitely be coming back!

I visit Serenity on a regular basis. I find all the .massage therapists to be excellent. They are…read moreall very professional and knowledgable. It's very relaxing. Just a wonderful day at the spa. kudos to both Charlene and Sharon. Thankyou ladies. You make my day delightful.

Absolutely incredible. Not in a good way…read more I had an appointment scheduled for MONTHS. The owner Sandra called 2 days before to reschedule my appointment. I informed her I have cleared my schedule for this, but we agreed to a later time, stating my schedule masseuse Sharon had a doctors appointment. She did NOT inform me it would be a different masseuse. I show up on time for my appointment. She then states that I was with someone different. I do not trust just anyone to massage me, since I am pregnant. Sharon ( a fantastic masseuse I've known for years) agreed to perform my pregnancy massage. Sandra says in the nastiest tone "Sharon doesn't DO pregnancy massage. I told you on the phone it would be someone different." How disrespectful. So not only did Sandra lie to me, she wasted my time as I had to drive 45 minutes to get to my appointment. I told her to cancel my appointment, to which she says "fine." If you're ok with letting hundreds of potential dollars of regular business walk out the door, then so be it. My mother is also reconsidering. She has been a regular client for years. It doesn't help that her facilities are dark and depressing. She used to be located in a beautiful place in Flossmoor. I'm sure they would not tolerate this type of behavior, hence now why the dark and dank location.

Excellent Service!!! Julie and Sam are great!!! My brows are always spectacular!!! I highly…read morerecommend them!!!

The ladies at this shop have been professional and efficient. The salon is clean and the staff is…read morefriendly.

Laura is an absolutely brilliant nurse injector. She customizes each visit delivering gorgeous…read moreresults as she calmly guides you through each step.

Love Bella Body! Great selection of affordable non invasive procedures; so many to pick from, so…read morelittle time. Love the fact that you see the the professionalism and skill set in both Laura, Practitioner aka Injector and Marissa, Esthetician! Glad I walked into this place a year ago :-)