I came here and had a cut, sheseido hair permanent straightening, and hair treatment. I've had my…read morehair straightened before elsewhere but last time using keratin and it took over 3 hours. I got my hair done here including the cut in less than 2 hours. That in itself is a bit questionable and I was right to be concerned given the end result. The owner was very nice and the guy who did my hair was pleasant too although his English was quite bad. Instead of a trim of my existing side bangs, I ended up with a full on fringe. Was not a good look on me and I'm currently growing it out. I was charged $40 extra on top of the list price as I was told my hair is "long". However, my hair sits above my bra strap so I would've thought it medium length?! I'm giving this place a low score as they burnt my hair! Each time after I shower, there are whole sections of hair that curl up just like pubic hair. I use the special shampoo that does not contain chloride and sulfates to keep straight hair longer so I know it's not my shampoo. So disappointed with the result of this salon visit. I think I'll have to cut a lot of my hair off as its so damaged now.

It was my first time but also the last time here. Been recommended by a friend. Made the…read moreappointment with Jacob after more than 1 week waiting for him to come back from holiday, when we got there, Jacob refused to cut for us because he was too busy and we "can not choose hairdresser using Groupon voucher". Jacob asked other staff to cut our hair, not saying the other staff is bad, but first of all, there is NO WHERE on the voucher saying you can not choose hairdresser, and secondly we specifically asked to have the appointment with Jacob, what is the point for making the booking if Jacob - the owner just refuses to cut your hair because he is too busy to serve his regular customers. Don't think that his regular guests even made the booking. So disappointed with the way Jacob treated the new customers. Don't know how good you are, but that is not really good way to serve your new customers!!!

For years I went to a different hair dresser every single time I needed to get a cut, I have now…read morefinally settle down for a long term relationship with Rokk Ebony. The reason I come back here over and over again is thanks to the compliments I'm constantly receive for my hair. I have long, relatively straight hair that is pretty much good to go as soon as I wake up. This salon has a lovely atmosphere to it, its trendy and hip- and it makes me feel 'cool' for being there. When you enter you are greeted by whoevers at the counter, there's usually a short wait (despite having an appointment booked), and you are always offered some sort of hot beverage. The magazines here are fashionable and new (no who weekly in sight) and the area is kept clean and hair free. I get 'guy' to cut my hair, it gets washed first, then blow dried and finally cut (no wet hair cutting). Usually take close to an hour (including waiting time at the start). I love this place and will probably stick with them forever. The price is definitely on the high side, but I say it's worth it.

Frank is the BEST hairdresser I've ever been to and I've had a few in my life (from LA to Melbourne…read moreand everywhere in-between). He actually listens to what you say, only cuts your hair into a style that suits you and - best of all - doesn't cut in a manner that hastens the onset of split ends. Currently I'm sitting on the opposite side of the world but after some disasters I'll grow out my hair and wait until he can cut it again. The salon itself is hip happening. Sometimes the staff (not Frank) can seem a tad aloof but I think they're getting better and honestly, it's probably just because they're so busy all of the time. The head massages are to die for and make up for any perceived snootiness anyhow. Parking can be a witch, but if you park out in the 2 or 4 hour lots near the train station you'll be right. Do not park in front because if you're even a millisecond late back to the car, you will get fined. I'm told that Rokk Ebony prices are expensive but I think they're reasonable, especially for the great cut you'll walk out with. Can't wait to go back.

I visited this salon for the first time today, and felt very pleased with the service I received!…read moreThe staff are friendly and professional, and my hair turned out exactly how I wanted it to. I'd definitely go back.

First visit and couldn't be HAPPIER ! Staff ate great -…read morestylist was super attentive and did an AMAZING JOB on my hair ! Definitely will be a return client Had full head of foils - colour perfect! Great trim & blow wave

If you have normal un-extreme hair you may also get your hair cut here - it is not exclusive! (And…read moreyou won't walk out with an extreme hair cut unless you request it of course) This hairdressers is pretty groovy. The service is awesome and the hair cuts are high quality and super cheap. Ladies cuts are only $16.50!! I KNOW!! It is totally awesome, particularly for students like me. Paying anything more for a haircut tends to drive me a little crazy so it's a good thing that these prices are here to stay. They haven't changed in the years that I have known about the salon so I'd hedge a pretty good bet that they'll be around for awhile. The salon is clean, the hairdressers are friendly and talkative and the atmosphere is comfortable and warm. As well as hair they also provide spray tan and waxing services although I have never utilised those.

Have lived in the area for years and when a special for foils was displayed in the window, thought…read moreI'd give it a go. Now to understand how bad my hair was, I had been trying to highlight and tone my hair for nearly a year and had made a right mess of it. With Sabrina in charge, 3 hours later my hair was transformed. No judgement from her just lovely kind and helpful comments. I noted that other customers were treated like friends and family by the owner and other staff. Didn't try and charge more despite my long hair either! Just an all round lovely experience. Thanks girls

I went here yesterday to get my very long hair entirely lopped off and I had a GREAT experience…read morewith Jennifer. She was not only very sweet and friendly, she TOTALLY got got exactly what I was looking from the look at one photo I had saved on my phone. She didn't ask a whole lot of questions other than ensuring that I understood and was comfortable with just how short my hair was going to be. She did it exactly as I asked! Sometimes I've had stylists work on my hair and then at the end ask which direction I part my hair even though I walked into the salon with the part on the right! I know it's minor but how could you miss that if your business is hair? Jennifer didn't ask, not only that, she cut it dry which is great when you have wavy to curly hair so you can tell just how short it will look when the hair is dry. I will totally back next time!

I may be a little biased, as I have been a regular at this salon for the past 14-years…read more In this time, nobody but Elio (one of the owners) has been anywhere my hair with a pair of scissors, and I've never been happier. My hair is the source of many compliments, and has even been literally 'patted' by a few celebrities. Elio is an amazing cutter. Trained in the heyday of fringes, bobs, bottle blonde and pixie short crops, no matter which head he touches, the results are always A+. The salon is modern, but low-key and very reasonably priced. They use L'Oreal Colour, and stock a good range products for purchase from Label M, GHD and L'Oreal. I have never once in 14-years been pushed to buy product, or even had it brought up without me asking! A fantastic salon experience.

Unfortunately I am pretty disappointed in my haircut. I have mid length straight hair and asked for…read morea trim. The hairdresser really wanted me to go for an asymmetric look, but not my personality. In the end, I am looking for a new salon to fix what is an uneven cut with one side longer than the other. The staff here were polite and friendly. But the quality of the cut was simply not what I am looking for so I will not be going back.