BEWARE! THEY WILL DESTROY YOUR HAIR!
Horrible!
They over cooked my hair with bleach until it literally was falling out of my head. I didn't even ask for it to be blonde or anything so don't know why they used bleach, only wanted it brown. They then blamed me for it saying it must be the water I wash my hair with or products I use. I use Wella SP shampoo and conditioner nothing else. Take accountability for your mistake!
My hair was so thick and beautiful and long and now it's destroyed and falling out of my head. It will take thousands and at least 12-18 months to get it even half as good as it was before I walked into this store.
It gets worse when I started crying because my hair was falling out of my head, they all treated me as if I was being rude and unreasonable and a bitch for not caring about the fact that the girl who did my hair was upset by her mistake. And told me that they were 'trying to help so there was no need to act that way towards them' - I was crying not being rude or unkind to them.
I'm horrified, this is the worst hair experience of my life.
They don't even deserve one star, but yelp won't let me post this without giving them at least one star, NEVER GO HERE if you care about your hair. read more