I need to start this by letting you all know that I have been Rita's client for 3+ years on and…read moreoff. I have given her good word of mouth, referred friends and my own family. I trusted her for the longest time, until I realized that I had to start standing up for things that wasn't right and she didn't know how to be a professional business owner. A few months back, September 202,  I was getting laser treatment done and the tech hit my tattoo with the machine. I know that she did not mean to hit my tattoo, but it left my skin with damages for weeks. My tattoo was ruined. Parts were missing and it was faded alot from the bold. I tried finding a resolution with rita on hopefully getting that session for free or something since it meant I had to go pay to redo it and she refused to offer me the session for free. I said okay, what can we do then because I was extremely upset. They offered to get it done by some random person they know who does tattoos (which i am not comfortable with, I need/would rather have my artist to fix it since it was his work) and you cannot just trust anyone to do your tattoos. I was still continuing to do laser sessions with her after the incident and noticed that she forgot to cover my armpits one session. I told her that she forgot to (and why would I lie right? I have been her loyal client for years, I can obviously remember if she did it or not) and she is so prideful to understand that it is normal to miss spots. I nearly had to beg her to refund me for the area $10 only, which I don't understand how its only $10 but okay. That already had me upset. Fast forward now to January 2022, I texted her at January 12 at 3:26 pm wanting to update her and REMIND her that she offered to cover the damages of my tattoo by REIMBURSING ME. I let her know that I was going to fix the tattoo and she agreed to "touching up the areas that are damaged". What she failed to understand is that the entire tattoo was damaged because the ink became very light and other parts were gone. Does it make sense for me to fix my tattoo only halfway? Have some spots completely darker than the other? NO. Even my tattoo artist, who is a PROFESSIONAL, told me that it was a must that I get the entire tattoo touched up. Once I finished getting my tattoo fixed, I sent her the receipt (which she asked for) and I sent her pictures of my before and afters to see what it looked like vs what it was supposed to look like. It was a $100. To me, if I was a business owner and I had loyal clients, I would do anything to make the situation correct, especially if it was a wrong on my end, but no, Rita is very prideful and money hungry. Now, fast forward to me texting her, she was completely trying to avoid me every other day that I was texting her. I was being VERY patient with her, more than the average person would be. I touched it up January 13, and now, here I am on January 24th having to write this. This issue should've been resolved the first day or two, not almost 2 weeks later. I am writing this review because I really want you all to understand that it is important how a business treats you BEFORE AND AFTER things get rough. I support small businesses and have been supporting the same ones for 10+ years! I am done being silenced and if this is where you choose to take your business, be my guest. I loved it here, but after seeing how little my business/respect meant to her, this is nothing to me. You have to treat your clients fairly, especially when they are your loyal good clients who have brought much business to you. I will move forward some where else where they actually value you when there is an issue needing to be fixed. Below I have a video recording of our conversation of when I told her that I will be touching up the tattoo. You can see where she starts ignoring me and you can see the dates and times. She was too busy posting her promotions on her instagram with no thought or care for her existing client.

Rita and her team provided me with the best beauty services in town. I got excellent results on the…read moreservices I requested with the least amount of sessions needed - in short she exceeded my expectations! Her office is clean with all the right COVID precautions in place. I highly recommend her office and I love her professional and friendly staff!

Noor is extremely professional, she is an excellent communicator AND her work is excellent. 10/10.read more

I get my makeup done here by Sandra and she is the absolute sweetest woman ever! She makes me feel…read moreso comfortable and talks me through the whole time making sure it's done exactly how I want and she literally transformed my face. I've gotten my make up done multiple times by her and every time I get so many compliments. She is an artist for sure and would trust her to do my makeup for any event!

I found this place through a friend that recommended me this place for laser and I thought I should…read morecheck it out because she has thick hair naturally and her body hair is non existent. This place is a bit of a drive from me but I got the full body package which was an upfront payment. Lily is the best tech I let do laser with here as after just the early sessions I could see great results. The hair grows back less and less and slow when she does my laser. I still have a lot of sessions to go with my package but I am already going a whole month without shaving.

I received a gift certificate for 3 hydrofacials. when I went for the first one, Kristin asked me…read moreabout any allergies. I was impressed that she checked the ingredients of all products to make sure they didn't contain any shellfish derivatives since I am allergic to shellfish. Since one of the products did have a suspicious ingredient, Kristin did a different type of facial to avoid problems. Left my skin feeling amazing! Very good catch. The spa is very clean and the staff were wonderful.

Rosanna and her staff go above and beyond! The space is so beautiful and brand new. Her service is…read moretop notch, and she is so kind and accommodating. She uses the best equipment and is very smart and thorough. Laser hair removal is pain free with her and you see results in one session. I also got the c02 facial recently and it was a great experience. Highly recommend!!

I cannot say enough about Rosanna and her laser machine. I will tell you THE BEST!! Very friendly…read moreand clean and most of all painless. I highly recommend New Image Laser Center

Love this place! I've been coming to skintuition for a few years and have always had great service!…read moreI get facials and now my eyebrows done here. I see Rachelle, and she's the sweetest and does a great job! It's always clean and all the staff is super friendly. The atmosphere is super relaxing. They also run different specials every month!

I've been seeing Hope for all of my waxes, facials, and spray tans over the last two years -- and…read moreshe is AMAZING! She's incredibly knowledgeable and makes every appointment a breeze. The entire Skintuition staff is warm and welcoming -- they are the best.

Everyone is so kind and makes you feel comfortable being there. The space is very clean. My…read moretreatments have been very effective, so glad to have been referred here!

Wow is all I can say about the ladies in this Milan office!! Kim, Tracy, and Liz are so caring and…read moredeeply understanding of the concerns and troubles that comes with starting Laser hair removal!! Any question or concern I had was answered with such personal care I cannot recommend them enough!! If you're local to this particular Milan, don't hesitate!! I'm truly so happy I made the leap and came here!

I started Skin and Vein Center 20 years ago at the Garden City location. I moved a few years ago…read moreand now I'm a regular at the Sterling Heights location. I'm part of the Skin Ready program. Twice a month I get a chemical peel, microdermabrasion, and time under a skin light. It's $49 a month, but it's been my cure for cystic acne and not having to take oral medication. It's well worth the money. The Sterling Heights office is nicer than the Garden City location. It's decorated nicely and larger. My complaint is if you're booked for a regular appointment the wait time can be awful. I highly recommend booking early appointments and towards the end of the week. The employees are friendly and I enjoy chit chatting with them every other week.

Having Poison Ivy for a MONTH is no fun! After urgent care &…read moresteroid dose pack, cream after lotion after cream. I went back to Skin & Vein Center. KIM, KIM! is the greatest thing that happened ! ! ! She returned my phone message I went in IMMEDIATLY. The itching was uncontrollable and was making me very very irritable. Dr. Eric Seiger (Great Dr.) approved a shot & another cream... I have relief this evening, Very much appreciated. Thank You KIM, Dr. Seiger, & all of staff!

From the moment you step foot, you feel cared for and attended with top notch service. Emma for…read moreskin care and Maggie for a Botox. Amazing girls!

Okay so i waited a few days before getting on here. I actually got such a fast reply when i was…read morelooking to schedule a facial which is a plus. Because when you feel like "My skin needs this" and then you have a long wait or no openings makes you put off treating your skin right. (or maybe its just me). Okay back to the scheduling of this appointment with Aesthetic Theory Detroit (ATD). I click on the tab to request appointment on yelp and I love that right away i was taken to a quick few questions what my concerns were along with a few other questions. Because when deciding on a facial it can be a bit overwhelming if you don't know what would work. I was happy that it didn't take long before i got a reply back with suggestion what facial would work based on my concerns. I got schedule for a few days later and I was on my way to having a Dermal infusion. Day of my appointment everything was smooth from the minute I walked in, I answered a few questions and then I was taken to a room where my facial started right away. It didn't take long maybe 45min total if you count the time it took me to fill out the information on the ipad, now let me tell you BEAUTY IS PAIN and this might not be for everyone but the end results is so worth. And of course consistency with your skin care regimen is a must, I saw the difference in my skin with just 1 appointment. It also helps that they take before and after pictures so you can see the progress but honestly I saw it after 1 visit. I did schedule for another one in about a month because its a PRICEY but 1's a month you can make it work because your skin will thank you. I loved how i didnt feel pressure to buy anything or like I was being given a sales pitch during my facial. 2 days after the facial I did get a few little breakout but I was told that would happen because of the treatment from the Dermal inusion. But Heather did a fabulous job and i'm looking forward to getting my skin right and the next appointment I have. If you want to try out other services they have check the website out :) you wont regret the facial

I had an amazing experience at Rose Laser and Skin Care! After just one session, I could already…read moresee noticeable results. The clinic is very clean, and the staff is incredibly friendly, professional, and welcoming. They made me feel comfortable throughout the entire visit. I'm excited to continue my treatments and highly recommend this place to anyone looking for quality laser and skin care services!

I did not have a good experience at Rose Laser and Skin Care. I came for an underarm wax and…read morefacial, and was left with painful rashes lasting several days. My esthetician was Donna, and she used a strip wax for my underarms. Most estheticians don't do this, as underarms are sensitive and a hard wax is much better. The technique was not good. She applied a very thin layer of wax, and there was a lot of leftover hair as well (see my photos). This resulted in her having to go over the same areas again, resulting in the irritation. I thought the facial was just mid - there could have been better attention to detail. Slower strokes, more relaxing and intentional, would have made it a better facial. After my services, I brought everything to attention of another employee, Wafa. First she said "My boss would be happy to refund you". And then it changed to "My boss did not approve the refund". I was offered the chance to come back in so they could re-do it, but I declined. I was told the owner, Rose, would be reaching out to me, and she never did. As a first-time customer, if you don't provide a good first experience initially, I am not going to return. Beyond this, everyone was at least friendly. It's too bad it wasn't a good fit. I would have been a regular.