Make sure you get there at least an hour before they close. They close before their set time. They…read morewill look you in your eyes at the door and not let you in.

I had an absolutely horrible experience at Beautiful. I purchased two packs of extensions, took…read morethem home, and quickly realized the wefts were way too thick for what I needed. I wrapped everything back up in the original packaging and went to return them, well within the 7-day return window that is printed on the receipt. When I got there, the employee refused the return simply because I had taken the hair out of the bundle to look at it. That "policy" is nowhere on the receipt, yet she wouldn't even bother looking at it when I tried to show her. What happened next was beyond unprofessional. She aggressively grabbed my bag, pulling at me and my belongings in an attempt to shove the hair back inside. She even came out from behind the counter to continue acting aggressive and confrontational. I repeatedly told her to stop touching me and my things, and she completely ignored me. The behavior from these women was disgusting, totally lacking in basic customer service, and honestly bizarre. No customer should be treated the way I was. Shes lucky it's only a bad review because between not returning my money based on the "policy" that is not there, and her aggressive nature such as grabbing at me, I should've called the cops. I will never shop here again, and I highly recommend others think twice before giving this place their business. Absolutely insane.

I am absolutely obsessed!! I noticed this hidden gem when I stopped by the beauty supply store and…read moredecided to stop in. I'm so glad that I did! This place is an entire vibe! The products are organic and amazing, the staff is so very helpful. I've literally told all of my friends and family about this place and the brand. If you are in the area you should totally stop by, if not I've also gotten some items online which is cool because you can use Afterpay.

The last time I was there I was able to find what I wanted at the price I wanted to pay. The…read morecashier was very helpful also. Great place to go in Henrico.

This is my go-to store because it's very close to me. I love that I can run by real quick to get…read morewhat I need. They have almost everything I need. The one th8ng I can't get there is a brand called Argan hair dye. I have to go elsewhere for that. I hope they read this and start to carry it so I can only shop there. Aside from that, they're great for all things hair color, jewelry, perfumes, hair accessories, some purses, make up and so much more,. Definitely worth a trip to see what they have.

One of my favorite beauty supply stores in the area, there was a fire that destroyed the building…read moreand they rebuilt and are back to business as usual. They carry everything from hair care products to hats and bags, but my main reason for visiting this store is that they carry the nubian heritage line of natural soaps and creams at lower prices than the health food stores so I tend to get a hefty supply on my visits:-)

Very clean. The clerk was extremely friendly and helpful and I loved how organized things were. The…read moreprices were great too. I'll definitely be returning in the near future.

The Willow Lawn Ulta is on the smaller side, but they do have some nice products. I was on the…read moresearch for a specific brand that they do sell on their website, but sadly it wasn't available in the store. I didn't see any folks working other than the ones at the register to ask about it further and located it at Sephora instead. I'd consider returning if needed and I knew they had the product, as it's closer to me than Sephora.

Zero stars. We arrived maybe 15 minutes late and the stylist had already taken another customer…read morewithout calling us or any notification. The front desk told us that it would be a ten or fifteen minute wait, which then turned into 45 minutes and the stylist kept saying maybe another 20 or 30 minutes. She had a horrible attitude and we are incredibly disappointed with this experience. 0/10 DO NOT RECOMMEND.

My hubby and I went for a couple's massage and thoroughly enjoyed them. I had no idea this location…read morewas so close to where we live! And it's affordable so we will definitely be returning. Update: Have since returned with my 18 year old daughter who has chronic joint pain/arthritis. She suffers from muscle cramps also and we were hoping a massage would help relieve her pain. Thanks to the knowledge of the owner here, our daughter's massage experience was amazing and did help relieve some of her pain.

I've been to a few other massage places in town and this Therapeutic Massage is by far the best. I…read morecame in with a pretty sore back. I hold stress in my shoulders and had some spots that needed some serious attention. Kenda did AMAZING! I told her my problem areas, she asked a few questions and away she went. She gave 110% to my hour massage and her efforts showed. I left without pain! She even gave me stretches to alleviate my pain (if it arose again).im so thankful for her and her skills as a massage therapist. I highly recommend!

Sells most hair items that you may need! Products are costly. Conveniently located. Friendly staff.read more

Cameto peruse their beauty and hair care store while in the area. It was well stocked with the…read morelatest hair care, makeup, beauty accessories and clothing. The prices were okay and the staff were pleasant and personable. All in all, a great beauty supply store located in the Richmond, VA area.

I always find great deals at this makeup outlet! Today I got a Too Faced Mini Kit that included a…read morefull size Better Than Sex Waterproof Mascara and a mini bronzer palette for $14! They're great for finding bundles and kits at better prices than Ulta or department stores. They always have those Clinique gift with purchase sets for really cheap too! Right now they do have a limit for store occupancy, so I had to wait at the door but only for about 7 minutes.

I got lash extensions here by Olivia, and not only did she do an amazing job, but she was so sweet…read moreand fun to talk to! The ambience of the place is beautiful and super relaxing, and they are very COVID-safe as your temperature is taken before you enter, and the staff use hand sanitizer before touching you. I've gotten my lashes done at a few places but this one has by far been the best. Olivia took time to perfect them, and I can't wait to go back!

Such a peaceful and serene place! I got my eyebrows done here (sugaring) and I'd definitely…read morerecommend.