To whom it may concern: I was shopping with my family. Tonight at your store when my son saw your…read moreIndigenous soccer balls in the window display . 6 of them . I ask the cashier where weee they so I can purchase one for my son who collects and plays soccer back home . They said they ran out and to check two other stores down the street to see if they had them . They were also out . I talked to the manager which I don't k ow if she was a manger or not but she said she could not sell the displays . I asked why and she had no reason for me . I worked a a store manager of Home Depot and there moto was that the customer is always right . Bernie Marcus and Arthur Blank the two who started Home Depot instill that into us daily when they would come in and see how the stores and customers were being treated. So I have no answer for you from the manager not to sell me the soccer ball is horrible customer service when clearly in the display there are six to sell . You weee not out of stock so I don't know the reason why she did not sell them to me . I spent over $400 in your shop today . No excuse . This manger of yours needs to be trained more on customer service . I will not shop your stores again when I co e visit here . I hope this reaches the store management and district manager .

Thank you so much for going the extra mile both in helping me find something…read more I absolutely recommend people to shop with these lovely folks. They were absolutely charming and I won't forget the kindness not to mention amazing things to buy

Kind of average souvenir shop in downtown Victoria. Higher prices from stuff mainly brought in…read morefrom oversees. The quality was average to below average and although the store is fairly small, it is packed with merchandise which may seem great but it made it hard to move around especially with dozens of other tourists inside. They do have a lot to choose from but I would rather have more unique items. the people who worked in the shop were nice enough and like I said, they do have a large assortment of items, just be aware that it is mostly mass produced and nothing really special. I also found the prices to be pretty high comparable to other shops and honestly even at the cruise terminal for NCL where we had a lot better selection as well as local artisans who sold their crafts which I did partake in.

This is a little gift shop in downtown Victoria. It was near the Empress Hotel and the docks…read more This is a small store with a lot crammed into the shop. They had a little of everything, mostly made in China items. I noticed the prices were pretty expensive, but I still managed to find a few items.

Cure little gift shop just inside the main entrance to Market Square, on the right side past the…read morearch. Lots of kitschy gifts available, including socks, mugs, kitchen goods, board games, games, magnets and stickers, home décor, hot sauces, books, cards, plushies, toys and other assorted random goodies. Employees vary between engaging and friendly, to aloof and distant, depending on who you get. It's the kind of gift shop you expect to see in any tourist-heavy destination, but still a brief, fun shopping experience.

Spacious boutique style novelty item and knickknack shop at the mouth of Victoria's Market Square…read morewith lots of unique items including socks, salt and pepper shakers, all occasions of cards (birthday, thank you, humor), key chains, thermoses, buttons, oven mitts, hot sauces, tarot cards and trinkets to name a few. Great place for a fun gift or a unique collectible for yourself or someone in your life. The shop keeper was really warm and friendly. The weather was a bit bizarre and windy... so I dont think much foot traffic was about when we cruised through... but hope to stop in again very soon and possible find some fun gifts for friends back in California and Washington. Give Oscar and Libby a shot... lots of great sips, eats and/or treats around for before or after your O&L gift store experience. Open until 6pm everyday... and as early at 930am most days.

Spacious souvenir shop to drop into while walking down Government Street. While it is a little…read morepricey, they make up for it with a really wide variety of items packed into the store. I absolutely loved that they had a great selection of authentic, maple based items to choose from. I ended up picking up some delicious maple sugar candies. Worth a stop inside.

First of all this store is one of the best souvenir stores in Victoria, best selection and the…read moreprices are very good And their customer service is amazing. There was an asian guy today ( April 18,2026) who helped us with something i was looking for with the best attitude, kind , warm and amazing customer service. And earlier i had to do an exchange another guy i don't know his name but i think he had a blond hair , again he was amazing as well with a nice smile and very loving attitude. I shopped their twice and definitely i would go back

Great spot to buy souvenirs!…read more After walking by this store for 2 days, we finally stopped in. Asked the woman there for help with youth shirt fixing! Ended up buying the leaves one in children's sizes because we liked those designs better than the youth designs. We also bought a key chain. Such a great store with something for everyone!

Great place for gift shopping in Victoria - especially if you like the First Nations vibe…read more We stopped by this afternoon and spent an hour happily browsing, buying gifts for family and ourselves. Their selection of bear figurines and dragon toys made our tween very happy, and our picky teen found a calendar she liked. I found an iron-on patch and the missus some coasters. Service was friendly and unobtrusive. Happy to return towards the end of our trip.

Products are marked with prices lower than they ring up at the till, which isn't a huge deal, until…read moreyou bring it up and the owner himself won't honour the sticker price. It's not even about the money - it was a $4 difference, but to have the owner actually scoff in your face is where I draw the line. I was spending $248 in the store, and he was not willing to budge on his position, scoffed at me, and walked away to hide in the back. I put back over $60 worth of other merchandise due to his attitude. Already ordered the items that I put back off amazon for cheaper and they show up tomorrow. Attitude is important, and today it cost you a bit of money and a negative review. Will not be returning

Excellent product. Excellent staff…read more Excellent store- highly recommended! Wife and I went in on a whim and are very pleased with our purchases.

This may be my favorite store in all of Victoria. For real…read more Whoever does the buying for this store needs some recognition. The selection of gift ideas and greeting cards and jewelry and kitchen gadgets and house accessories is bloody amazing. My friend who lives in Victoria visits this store regularly and when I visit, we come here and literally, we could spend hours here. There's so many unique and curated items, stuff I've not seen elsewhere, and the staff are super nice to boot. I personally love stationery stores, and I can attest, this store has a vast, vast selection of greeting cards - some traditional but many witty and/or twisted (which I appreciate!). There are fancy soaps and lotions, and gourmet chocolates, and jewelry made by local artisans, ands much more. I spent a ton of money on cards here (note: it's always a good sign when you hear people laughing aloud in the card aisles!), and I also got a few chocolate and fruit logs that were packaged to look exactly like salami (I thought these would be awesome on a dessert "charcuterie" board, and as a gift to a foodie friend too). I found colorful silicone twist ties and baggie clips, and some unique gifts for my kids (one who is a falconer and a "birder", the other who's into jewelry) and for some gourmand friends, too. Seriously, you'd be hard-pressed not to find something for everyone on your Christmas list, or as a hostess or birthday gift here. Oh, and their doormats are great, too. My friend found the perfect mat for her new home here.

had a lovely time at The Bungalow. So many nice things. Great selection of gifts, home decor,…read morejewellery etc. bought a dozen linen napkins that I haven't seen in other stores and they gave me a great bag with kitties on it to take home with my purchase. will definitely make it a destination next time I'm in Victoria.

i came in as a tourist off one of the cruise ships that had come in over the weekend and i was…read moreslightly nervous going into a more local shop - even though it appeared to be more for the touristy people - because of other experiences i've had before. but the lovely young lady who was working the till named jiya complemented me and brightened my day. she suggested some places that she likes to go with her friends as well as some good restaurants. i have a daughter around her age and was hoping to find something for her in the shop and jiya was a huge help! Love this shop and I love the staff!!

Incredible! This store only has locally made items and each section has an "about me" with local…read morecreators! I loved it all. The store was very clean. The staff was thoroughly cleaning while we were in there, also very kind. So many incredible items from cheese platters, jewelry, stickers, and much more