I made an appoiment for a dental cleaning, they said the way it works is to have an evaluation…read morefirst, so I did, is worth to mention that I have insurance from my job, they gave me an appoiment IN 2 MONTHS! one day before that appoiment they sent an email saying that I need to pay first for the evaluation $ 210.00 with insurance ,not even the cleaning ! is this affordable care? they should be transparent and let everybody know before getting into this

I have had numerous Perscriptions called to the wrong pharmacy…read more 3x I have gone to pick up a Perscription and a problem occurred and was told the doctor was not returning their calls. Now I have a delayed Perscription. I was told to start emailing the doctor with any questions that I have. So I started to email her. She does not check her emails and there is nothing to flag her to tell her if she has anything in her inbox. So I've gone 1 to 2 weeks without getting any responses. They are very slow at returning calls and following up I would not recommend anyone going to this practice!

I've been going to the hope center for the last 7-8 years. I cannot thank them enough for being…read morethere during some of the lowest points in my life. Michelle is so kind, caring, ans knowledgeable and truly cares about every person who walks through their door. She helped me meet my therapist, Patti, who has been my partner in crime as I've faced the ups and downs of my life. Knowing I am loved, and supported, especially when I feel alone has helped me build a life I love. The ups and downs may still come, but now I have the tools and resources to better face them and best of all I know I'm not alone. Thank you to everyone at the Hope Center. I am so grateful you exist in our community and for all that you do for not just me, but everyone.

From the owner: Aspen Hope Center provides an array of mental health services such as crisis intervention, suicide…read moreprevention, mobile crisis response, therapy, a confidential 24/7 HopeLine, school-based programs, and referrals to appropriate providers. The Hope Center strives to decrease the stigma surrounding mental health and helping reduce the stress of navigating the system of mental health.

I have been in the mental health business for 30 years and I have never seen a treatment facility…read morelike this one. It is expansive, clean, modern, and comfortable, in a beautiful pastoral setting near vail, colorado. It has virtually every modern treatment modality. They offer transcranial magnetic stimulation. They offer stellate ganglion blocks, they offer ketamine treatment and they offer EMDR. They even have horses. Sensory, deprivation chambers, indoor and outdoor pools, and hot tubs, art therapy, a world class gym. Great food. I only interacted with the veterans and First Responders treatment crew, but they seemed Knowledgeable, genuinely caring and competent.

Where do I start... They promised "cutting edge technology", "highly experienced therapist",…read more"personalized classes," and "world-renowned doctors". What I got was not what I paid for, nor what I expected. Did I get a beautiful location? Yes. Did I get my room cleaned and my bed made every day? Yes, and that was nice! Plus, my laundry was done once a week, which was great! Did I make some great friends? Yes! However, did I get signed up for TMS? No! Did I get all of the ketamine sessions that I paid extra for? No! By the time that they put me on the schedule, I paid for 4, but only got 3 because they scheduled me for my 4th one day before my exit, which, for those of you who understand a psychedelic hangover, should have never happened! Did I get TMS, which I had asked for from the very beginning, numerous times? No! By the time they finally listened to me, it was too late! Did I get a highly experienced therapist? No! I got a therapist whose last job was as a high school counselor, and who was so bad that people would literally walk out of her classes, and if they saw that she was teaching the class before it started, they would turn around and walk away! That was who I got assigned as a therapist! She sucked and was too busy reciting her favorite author's quotes to listen to anything that I was saying! My 60 years of anguish went unheard! Then I was forced to confront my therapist and tell her how I did not want her to be my therapist anymore! Instead of being understanding, she started listing off her education! For someone who struggles with severe anxiety, this was a nightmare that sent me into a massive attack! I finally got switched to a new therapist, who was great, but only got one 15-minute EMDR session before I was leaving! Was Dr. Tammy Ramano, the head of APN Lodge in Edwards, CO, aware of everything that happened to me? Yes! Did she care enough to make it right? NO! Having my room cleaned, bed made, and clothes washed was nice. Being in a beautiful area was nice. Making some new friends was nice. Was that what I expected, wanted, or needed, after paying 20K, plus insurance? ABSOLUTELY FUCKING NOT! Do they seem to care about making things right? ABSOLUTELY FUCKING NOT! I did see people getting the treatment that I had needed and asked for, but unless you are a squeaky wheel, don't expect to get "World Renowned" care! Sincerely, Jill "devastated" Story