Currently working with Paul and Leslie at Keystone and the process has been a breeze. It can be…read morefrustrating finding the right contractor for a job but I knew right away after meeting with them I had chosen the best option for my families needs. Excellent customer service and we will definitely be using their services again in the future!

From the owner: We specialize in making our client's dream kitchen and bathroom a reality. From stunning design to…read moreingenious solutions for functionality, our team of designers works side by side with you from the start to plan, design, and install your dream kitchen or bathroom.

It all started with leaking faucets in both my bathroom sink and bathtub. I called Upstate…read moreSolutions, and had them replace the sink faucet and they did an excellent faucet installation. Upstate Solution couldn't do the bathtub faucet, because they don't do tile work. My house is an older house with a cast iron tub. I only used the tub for showers, and was looking at having to have the wall opened, then calling a plumber to fix the leak, some one back in to replace the tile work. After that I was then going to find someone to come in, and resurface or attempt to make the bathtub look better. My decision was to just find one company that could do everything at once. Some of the services provided by some of the companies are misleading, until you talk to them. Things they say they can do, they don't. I looked on Google for places with at least 5 star ratings and good reviews. I called several places, that gave me the impression that they weren't interested. One man still had his company listed, but told me that he no longer did that kind of work, another man was going to have knee surgery, and suggested that I wait until after his recovery. Another man suggested that I give his friend a call(he wasn't listed or licensed) that was not even happening. I decided to call Palmetto Bath to discuss getting my bathtub removed and a walk in shower installed. I called and scheduled a free consultation and the rest is history. Will and Jason did an awesome job installing my shower, answering questions and explaining what they were doing. These two work well together, and it was a pleasure meeting them. Thank you Surface Genie and others for leading me to Palmetto Bath.

My elderly parents had a walk-in tub installed a year ago. Recently we discovered that there had…read morebeen an ongoing leak which saturated the floor under the tub, under the bathroom floor, and wood subfloor and joists under the house. The plumber cut off the water supply to the tub and the leak stopped. The RestoPros technician who demolished the bathroom floor said he also believed the leak came from the tub. I contacted Leslie Hoffman, explained the situation to her and forwarded her photos of the water damage. She had Jeff Aiken, the Operations Manager, call me (that was on Thursday). I explained the situation to him and he had also seen the photos. His first comment to me was that we couldn't prove it was their fault. His second comment was that he didn't even know what he was looking at on the photos. His third comment was that he could probably come inspect it the following Tuesday, or maybe Monday, but that it "would probably be dry by then." He also said any work we did before he could examine it would "nullify the warranty." At that time I had moved the parents (97 and 85) out of the house and into an extended stay because of the demolition and fans/dehumidifiers that were running. I left voice mails and sent texts to him on Sunday evening, Monday morning and Monday afternoon. I explained that I did not live at the house and would need to drive over to meet him. I got absolutely no response. On Tuesday afternoon, having not heard from him, I went to the house to check the mail, check on the house, etc. By 3:30 I was already home and contacted Leslie. She called Mr. Aiken and reported to me that he could be there between 4:30 and 5:00. I explained that I could have arranged my daily visit to coincide with his schedule, but he never communicated with me, and I was not willing to go back over there that day. She then said that he would be there between 2:30 and 3:00 the following day (Wednesday, 6 days after I reported the problem). I arranged to have my brother-in-law there with me because of the dismissive attitude that Mr. Aiken had displayed toward me. When Mr. Aiken arrived, I introduced myself and my brother-in-law, and he replied, "Oh, you're the daughter." Not Katie, not Mrs. Bassett, just "the daughter." Wednesday afternoon, the RestoPros technicians had already begun work in the bathroom and under the house. When Mr. Aiken showed up with his assistant, they wanted to reconnect the water line to the bathtub to check it out. When his assistant did that, water spewed everywhere, including from under the tub. The RestoPros guys were ticked off that a lot of the work they had done under the house had to be re-done. Mr. Aiken then tried to explain to me and my brother-in-law that it wasn't their fault, that pinhole leaks in the copper lines was building up pressure which then forced the water up into the tub. His assistant showed me a video supposedly taken under the house of water burbling up from the ground (???). I asked Mr. Aiken to please do me a report outlining his "findings" and also provide me with copies of any photos and videos they had taken so I could provide that to the insurance adjuster. After waiting a week, I again texted Leslie Hoffman (since Mr. Aiken had never responded to any of my communications), who replied that Mr. Aiken would send me the requested information. No, nada, zip. I gave this company 2 stars because my parents were very happy with the installation of their tub, while I was totally unhappy about the way my complaint was handled. Mr. Aiken's dismissive attitude toward me, refusal to communicate with me, and treating me like a nuisance instead of a customer with a service problem, has shown what Palmetto Bath's "customer service" is like. I am NOT in New York. I don't know where YELP got that. I live in Lexington, SC.

I am truly impressed with the quality of the merchandise in this great kitchen outfitter…read more My wife and I stopped in to look at the wine selection and found that the quality of their wines is surprisingly high. We were able to find several good Cab. Francs, some nice Nebbiolo's, Rioja, a nice old vine Zinfandel. We enjoyed discussing our tastes with the staff who were quite helpful and knowledgeable. I would say that their selection, which is not small, represents the highest quality wines available in Anderson. Obviously some large wine stores have high quality wine, so I'm not saying this is the ONLY place to go. I am saying that the wines here are on average much better than the average wine in other shops. We easily found a dozen bottles that impressed us and received a 10% discount on the case, which they carried out to our car for us. There are plenty of kitchen and related items for sale. Although I didn't spend a lot of time on that aspect of the place, I did see a lot of things that would fit into a well equipped kitchen or serve as gift for someone interested in some serious cooking. Again, impressive quality. They have some food here as well. We bought some great chicken salad. My wife is headed to a gathering of women from our church and will be taking that (as well as a bottle of wine that we picked out.) They also have wine tastings on occasion. I was told to watch them on Facebook to find the dates... Definitely a great place for gifts, wine, kitchen related items... Oh, once we were home I looked up the prices of all the bottles of wine and found that even without the discount about 11 of the 12 were priced below market in general. With the discount we did quite well. BTW Yelp has the wrong website try https://thekitchenemporiumandgiftsllc.myshoplocal.com

Wine dinners, tastings and toasts! Gifts for anyone-even yourself. Stop in Gay's new location and…read moreask for a recommendation; you'll not be disappointed!

Chris Robertson at the start seemed helpful when we contacted him to install kitchen countertops in…read morea house we purchased in GA but it turned out to be a problem. At our first meeting I emphasized we wanted just a very slightly eased edge and no radius so that the lines would fit well with our shaker cabinets. Come installation day the edges had a "pencil edge" that I had emphasized we did not want, and every corner was rounded even the ones that butt up against the stove (!). One end piece was not even polished. They brought the pieces in and my heart sank and they were obviously not installed. After arrangements were made for a new installation (and new product) all of a sudden I got an email that he thought someone else should do it and he would issue a partial refund of $800 of our $3,190 within 7 business days (we had paid in full, making a change to the product). All along he had been touting his very expensive fabricating machine but according to another supplier (who ended up doing an excellent job for us) this type machine cannot do the slight eased edge and no radius we wanted. I am not a fabricator, but apparently it has to be done by hand per this other source. Perhaps this is why he dropped us out of the blue. We have yet to receive any refund over a month later and he has IGNORED repeated attempts at communication via email, phone, voice mail, and text. He also was concerned about getting a 1099 because our payment was coming from a corporate check...why? UPDATE: After seeing my review all of a sudden I got a text (phone now working?) with "my email was not working" excuse and "I'll send you a check but remove the review" and when the check came (a measly $800 of the $3,190 we paid with no countertops to show for it) so did a letter that seems to threaten a lawsuit if I don't remove the review. Not the type of business man I want to deal with. You make your choice.