I'm seriously impressed! Great selection, great prices, top- shelf service (before and after the…read moresale), and friendly people. It's kind of refreshing, to WANT to go back and say hi to someone who sold you a mattress. Keith is that guy, and I'll buy EVERY bed I own in this town from him. My wife and I spent HOURS in his store before making a final decision. We shopped EVERYWHERE. Nobody beat Keith's kindness, friendliness, product quality, or price. Keith's store is THE WHOLE PACKAGE! If you're in the market for a new bed... THIS is where you should go. Hands - down, one of my favorite places to spend my hard earned dollar in the Ark-La-Tex. Don't buy, until you've visited Keith!

We had so much fun buying a mattress today. And, no, we didn't jump on the beds. We walked in and…read morewere immediately greeted by Keith. We told him that we wanted a bed for our guest room. We didn't want a top of the line bed. I appreciated that he didn't try to sell us more than we wanted. He gave us a great deal and will have it delivered in time for our Christmas company. We enjoyed visiting with Keith.

Derrick was so accommodating. He let me try as many as I wanted to from their large selection.I…read morecame in with a couple of ideas, but went a totally different route. Prices were reasonable. Delivery within 2 days. Basic adjustable base free with some purchases.

Green was great, he took time to explain the mattress to me and ask what I was looking for. Great…read moreperson to work with.

Wow. The more I find out about this business the worse it gets…read more To return a mattress for a refund is 20% of the cost of the mattress. At the cost of mattresses these days that's hundreds of dollars. To exchange a mattress is still 10% so still hundreds of dollars. Plus an additional $100 to pick it up. Then the free pillow ($100) and mattress protector ($200) that came with the mattress weren't returnable so the cost of these "free" items was also deducted. This was not mentioned during the purchase of course. So I was looking at a loss of over $600 just to get the original mattress back to the store. I still would have to pay the difference for the new mattress. So just to exchange the mattress would have cost over $1000. Go to Bedroom Sleep Shop. Their returns and delivery (white glove) is free unless you live far away and they don't charge to haul off the old mattress. Mattress Firm charges $100 to haul the old mattress off. This place is a huge rip off. EDIT: In response to the Mattress Firm reply. You value my feedback? Is that supposed to be a joke? You didn't value it when you refused to post my honest review on your website did you? Why would I bother contacting you now? Everything I've said here is true. People need to stay far away from this business. Huge ripoff.

These folks probably have decent merchandise, just beware, what ever you purchase has no hope for a…read morerefund. I bought a new mattress and foundation for a new home. I thought I would need a metal frame, so I ordered it. Turns out, that the home had a frame that fit our mattress. After the delivery, I called to return the never opened bed frame. They don't do refunds, but out of the kindness of their hearts they offered a $50 (paid $100). Mario, who was my agent was as interested in customer service as the devil himself. Won't ever buy a thing from this outfit...EVER. In defense of all the above, this is the way the mattress retailers all work. Don't buy a thing from them that you may harbor the thought that if you aren't happy, they will take are of you.

This is such a wonderful place. Mr. Snyder, the owner, was our salesman…read more My wife and I were in the market to upgrade our bed from a Queen to a King. He took the time to tell us about the mattresses and was very patient with us. When my wife found the mattress she wanted, I was really shocked with the great deal that was given us. Of course, we needed to pick out a bed frame. He gave us the catalogs to look through until we found the right one. Delivery was awesome. Just as Mr. Snyder said, it would take a week and a half to get everything in. The delivery guys were prompt, courteous and professional. They had the bed together in no time, and took our existing bed with them. If you're looking for a new mattress or bed, definitely think about the Bedroom Sleep Shop.

From the owner: For over three decades, Bedroom Sleep Shops has served the community as the premier destination for…read moreall things sleep-related. Nestled conveniently in the heart of Bossier City, Louisiana, this locally owned and operated mattress gallery boasts an extensive collection of premium mattresses, bedding, and furniture, all handpicked to ensure a divine sleep experience. With their unwavering commitment to customer satisfaction, they offer free local delivery and setup, ensuring a seamless shopping experience. Additionally, flexible interest-free financing options are available, making it easier than ever to indulge in the luxury of a restful slumber.

We bought living room furniture and a mattress and their manager, Jason, was extremely helpful and…read moreknowledgeable. He helped us all the way until delivery. We will definitely be a repeat customer.

They have a nice selection. I think they have a lot of inventory because given the amount of space,…read moreit would be fitting to have more variety. The bathroom is super skeevy, but if you can tolerate that they have pretty good prices.

The staff here is super friendly. Not pushy like some other companies. I felt like they wanted us…read moreto sleep better not just get in our pockets!!

I don't have enough adjectives in my vocabulary to convey how awesome & amazing these folks are…read more The epitome of customer service & I mean genuine concern for the customer's situation. They have a really good selection no matter what your budget is.

Eric Grumgoole was amazing. He is so knowledgeable and knows his stuff!!…read more Actually Everyone involved was amazing in helping us from Pick Out the Best Sectional & Tables, To Financing. Shop Local, Shop Your Hometown! Thank Yall All Again.....Go Check Them Out!! You won't regret it!! The quality is awesome & their prices are right on. We went to another store and was not greeted or any kind of acknowledgment. So we walked right back out after we looked around & still noone talked to us Then I seen the Lives & Ads & had a friend say Go to Johnson's. So let just say what a turn around from one place to another... As they say don't judge a book by its cover...

Paid $3500 for living room set, delivered wrong chairs to begin with (then asked if we'd like to…read morekeep the $800 chairs delivered instead of the ones that didn't match the loveseat purchased). Less than 2 weeks later one of the chairs has lost power and the only response we get is "someone will contact you today or tomorrow. Run from this company and use a different furniture company that has a better response than "someone will contact you today or tomorrow. If I could give negative stats, I would.

I purchased a sectional from them asking if it was durable because we have dogs. Well its coming…read moreapart. If had to call 4 times for repair. they came out once. The nice technician did a ok job, but there are issues. Other lapses in workmanship have been called in but not fixed. I spoke with the manager at the Bert Kouns store. He said he would call back but never did.

Yet another broken piece of the head board…read more Make sure your furniture isn't broke before AND after assembly