I purchased a sectional from them asking if it was durable because we have dogs. Well its coming…read moreapart. If had to call 4 times for repair. they came out once. The nice technician did a ok job, but there are issues. Other lapses in workmanship have been called in but not fixed. I spoke with the manager at the Bert Kouns store. He said he would call back but never did.

Yet another broken piece of the head board…read more Make sure your furniture isn't broke before AND after assembly

I bought a stove & refrigerator from them. Paid in full as well as the delivery fee. It took almost…read morea week to be delivered even though I live in Shreveport. Once everything was setup, I noticed the water & ice maker didn't work. I didn't find out the oven didn't work until I went to turn it on and it said "preheat" for about 45 minutes but was still cold. I called the store the next day to let them know because both items are under warranty. The lady said she would send someone out. It was almost 2 weeks before someone came and they said they needed parts for the stove which had to be ordered. They said I would need a plumber for the refrigerator. My old refrigerator worked just fine and I never needed a plumber. The last called me about a week later to say the guy that would be coming to fix the oven got canceled because he was sick which I completely understood. So it was about another week before he actually came to fix it. No one ever came back out to even attempt to fix my refrigerator, we still can't use the ice maker or get water. I didn't come in asking to put anything on layaway, finance anything or ask for any discounts but I still received crappy service and 2 items that didn't work and the store still hasn't fixed one. I will not be shopping here again and will let my coworkers and friends know to spend their money elsewhere.

Skent and Dent is the local business to support if you are looking to purchase one or multiple…read moreappliances. Miss Carolyn knows her products and what questions to ask to help you find what you want or don't want. I walked in honestly, not expecting to purchase anything. I just wanted to see what was out there. I told her how much I love to cook, how I'm building the kitchen of my dreams, and what budget I had. She showed me a JennAir set that was available and explained casually and not forced in any way how I had to have it. I left and slept on it, did my research, and came right back 24 hours later. The set included a fridge, gas stove top, double wall combination microwave/ oven, and dishwasher. A Maytag washer and electric dryer were also purchased. With the appliances, a one-year warranty automatically comes unless you want to pay for a 5-year warranty that needs to be paid at the time of purchase. They also offer delivery with a minor charge, so you don't have to worry about it. Going to a big box store would have easily cost between $16,000 - 18,000; I was nowhere near the MSRP. These appliances are discounted anywhere between 50 and 70 percent. Yes, an appliance might have a minor ding, but it's nothing you couldn't cover up with a magnet, a free Christmas photo card, or a $10 wrap from Amazon. The whole team is honest, good people who are happy to help. Give it a chance before going to a big box store!

I made an appointment talking with Amanda at Byrd. She was so kind and understanding. I got an…read moreappointment next day so I was very excited since I did not have a working dishwasher. Amanda sent Paul to help me. He called and asked if he could come earlier. I said of course. He arrived and I explained what the problems were. He immediately went to work and fixed everything. I was lucky he was so knowledgeable since I have a Fisher Paykel two drawer dishwasher. He had everything up and running in a matter of minutes. He also ran both drawers to make sure they were running correct. They were. He was understanding and thorough. I highly recommend Byrd Appliance Specialists and Paul. I will definitely be calling them again if I need any appliance repairs since this is my first time using their services. I give them

Reliable timely affordable and dependable service. Well…read morepleased with my order and repairs

looking for gas range. Given help that was needed and all questions answered. Never felt pressured…read moreor rushed.

I went into Best Buy to purchase a charging power bank for my cell phone. I had gone to AT&T but…read morethey did not have any and told me to go to Best Buy. When I came in the door at Best Buy a nice man name Dylan asked me if he could help. I told him yes! He took me to the area that had what I wanted and discussed what I wanted. I picked one that Dylan recommended. He did steer me towards a less expensive power bank. I really appreciated that since I'm retired. He helped me check out and then open my purchase so I would know how to use it. I really appreciated Dylan's help. He was patient and listened to me and what I wanted. I really did appreciate his help. I recommend Dylan for any of your needs at Best Buy!!!

They have furniture that is a little on the pricey side. The clearance area is worth checking out,…read morethough nearly all of it is there for a reason. Scratches, dents, etc. Justin Fields was a pleasant and helpful associate.

Well the service received I. Store was great but when it came for me to get my recliner I was told…read moreI would have it the next dat. I call today and was told the pickup was closed Tuesday and Thursday. But I was told I could ick it up today. Was put on hold than my sales Edson came on the line and said they were running late and it would be here at 2;45. Well here it is 9:12 and no phone call to let me know it's in. I am going I get a call tomorrow to pick up my recliner. I don't like being lied to.

Great product! Great price! and easy to work with. I've had my shutters for at least 4 years and…read morethey look great!

They bring the store to you. Great selection and price. Hassle free. Couldn't believe how quickly…read moreit all came together.

This is the supplier to the appliances and cabinets in my home. All cabinets and appliances are of…read morevery high quality. i have to ding a few stars for their customer service. they have a huge showroom of options and an even larger catalog selection of options of everything. going into their store is a must. getting returned phone calls, just does not happen. showing up without an appointment is sure to end with you having to cone back. if customer service would greatly improve they could easily get 5 stars.

Had an existing grill and space built for our outdoor kitchen and was looking to replace the grill…read more We had the model specs including measurements from the existing grill and brought those with us. Bottom line, they oversold us a grill that didn't fit the space. I asked repeatedly 'are you sure this will fit'? They accepted the return, but not before having us wait weeks for it to be delivered, then charged a restocking fee of several hundred dollars. I'll never shop there again.