I shopped several places Monday and Tuesday including three that I learned are part of the same…read moresystem as this store. It wasn't until I got to Pelham and met Greg that I decided to buy a mattress. We went through the awkward and fake "becoming best friends" experience in all the stores we visited. I had to argue with one Bedszzzz manager because he wouldn't accept my assessment of the size of the mattress I was replacing. Without exception they all wanted to start with a higher line than I had said I wanted. Greg stood up, smiled, and said, "How can I help you today," and the experience got better from there. He didn't have the size I wanted in extra firm, but he brought in another size of the same mattress from the warehouse and let me try it. I told him I liked it and he gave me a price that was 10% to 20% better than the same mattress in other stores. I asked him about delivery. Greg looked out the window and saw the Honda CRV I was driving and said, "If you want to go over to the warehouse just down the road, the mattress would fit in my car and I could take it home today. Then I could bring the old mattress back at my convenience." As he was writing up the order, I learned his name and we talked about his kids and my grandkids and had a very pleasant visit. I don't suppose, at my age, I'll be buying many more mattresses, but if I do, I hope Greg is still there 'cause I love his service. BTW, I love the mattress, too. I stayed in bed until almost 8:00 am this morning. For years, I've gotten up around six because my back was hurting so bad, I couldn't stay in bed any longer. Rod Peeks Birmingham

Danny was extremely helpful. He searched me out in the store and assisted with my mattress…read morepurchase. I definitely did not mind shopping local with such great service.

While the price was high, the service was seamless. Our new mattress is like sleeping on a cloud.read more

I've been searching for a new mattress for over 2 years now. I have been using mattress toppers to…read moreget buy but my back can't take it anymore. I called on Friday because I heard they were having a pretty good sale going on. I spoke to Ryan and he was confident we could find a mattress for me within my budget AND get me an adjustable frame as well; all while staying in budget. Saturday evening comes around and I pop in and he immediately takes me to the serta. not bad, but I wasn't blown away. I suggested a tempur pedic even though the adjustable bed frame would be additional to the mattress because of the brands specific requirements for the warranty. still, not terrible pricing. he showed me 3 different styles, made sure I flipped over on it multiple times, just how I would with sleeping, etc. We picked out the best one for my price and negotiated a little bit and ended up in a good spot. Ryan was extremely knowledgeable, helpful, friendly, and even made sure my 4 year old son was entertained with legos while we were there. The customer service from Ryan exceeds my expectations and I highly recommend seeing him if you're shopping for a mattress!!!

Excellent prices!!! The address and hours aren't posted…read moreonline, but I called when we were on our way to see if they were open. The man was very friendly and said that even though he was about to close, he would stay open if we really needed a mattress. When we got there, I was so shocked at the prices!!! Apparently they operate similarly to stores like TJ Maxx where they get discontinued mattresses and such and sell them for SOOOOO cheap. It was just a no-frills warehouse type place, so don't expect the inside to be all fancy with displays. He had some mattresses laid out front as well as TONS in the back storeroom. The best part was that all the prices were negotiable. Even though the "Sale" price tags on our two mattresses were $995 and $499, he immediately offered us a deal. We got 2 nice Sealy and Serta mattresses valuing at almost $3k (full total retail) and only spent $956!!! He also threw in some mattress protectors. I will definitely be doing back when my youngest daughter's mattress needs reolacin

I keep hoping that new businesses will actually have customer service, but once again I am…read moredisappointed. I went into this store and they had a decent selection of furniture and mattresses. I was looking for a new dryer. They were a little more pricey than at Lowe's. After waiting around for awhile I started to walk out when an employee asked me if I wanted help. We went through the buying process and we set it up to be delivered Monday and to take the old dryer. That employee was the only one on that store at the time Fast forward to Monday. It's 7:30 pm and no one has delivered a dryer to me and no one has called me. I really don't like to have to start acting the crazed customer but I will! The dry came a little after 8 pm. The driver said he was not technically allowed to install dryer but would. I guess that a cya on his part in case it doesn't work. Never the less the dryer is now installed and appears to work. I still doubt I'll use this store again.

Was looking for some living room furniture for my College daughter and they by far had the best…read moreprices in town. Drove all over Tuscaloosa and Northport but should have started here. Friendly staff would buy again!!

Couldn't tell me until day of "gold service delivery" that the item was not in stock. It has been…read moreon order for three weeks. Nothing really offered to resolve the situation so that a mattress could be delivered on the expected date.

If u need a mattress this is the place to go. I was very hesitant going to buy a new mattress as I…read morealways feel like it's going to a used car dealer. I was wrong. These guys were so professional and knew mattresses inside and out. It was truly an excellent buying experience. There was a mess up on the delivery as they forgot the box spring. The next day the incredible manager Jorge personally went to the warehouse on his day off and got the box spring and personally delivered it by himself. Words cannot express how truly thankful and impressed by this commitment. This is where u need to go for a mattress. And if any issues I have no doubt Jorge will make it right.

My husband and I purchased a Tempurpedic mattress from here and we could not be more pleased. Ariel…read morewas so helpful to us and made sure we were pleased. I highly recommend this location and we will be buying our next bed here too!

From the owner: Sleep Outfitters is dedicated to helping people sleep better by understanding individual needs and…read moreguiding each guest to the right sleep solution. Our Outfitters focus on comfort, value, and expertise to ensure every customer rests confidently and comfortably.

We had a great experience with Leigh at the Homewood Bedzzz Express. She helped us find what we…read moreneeded with great customer service and fast delivery!

I dislike going into stores where you expect to get pressured into buying something you don't…read morenecessarily want. Luckily my experience at Bedzzz Express was very pleasant and pressure free. I got just enough information from Leigh to help me make a decision without being overbearing. She also didn't mind me taking 20 minutes to lay out on multiple beds lol. All together I was in and out within an hour and had a pleasant experience. Bed buying doesn't have to be a pain!