Couldn't tell me until day of "gold service delivery" that the item was not in stock. It has been…read moreon order for three weeks. Nothing really offered to resolve the situation so that a mattress could be delivered on the expected date.

If u need a mattress this is the place to go. I was very hesitant going to buy a new mattress as I…read morealways feel like it's going to a used car dealer. I was wrong. These guys were so professional and knew mattresses inside and out. It was truly an excellent buying experience. There was a mess up on the delivery as they forgot the box spring. The next day the incredible manager Jorge personally went to the warehouse on his day off and got the box spring and personally delivered it by himself. Words cannot express how truly thankful and impressed by this commitment. This is where u need to go for a mattress. And if any issues I have no doubt Jorge will make it right.

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

What can I say about Bedzzz Express besides "You're my hero!" ??? Well, I could talk about how I…read moreneeded a bed delivered the next day, and they accommodated me. Or about how I got an insane deal on said bed (a real, name brand bed: Sealy Posturepedic to be specific... the gel series)... it was about $300 less than a similar bed I saw online. Or, I could speak about the kind, very un-pushy salesman that aided me in my bed-picking. But that wouldn't tell the whole story. In reality, I ran into this store in desperation. I was moving the next day, I needed a bed, and not just any bed, but a nice, comfy, homey bed. And I needed it delivered, box springs, bed frame and all, and set up (because hey, I'm a girl, and beds are large, unwieldy and heavy). Bedzzz Express helped me pick the perfect mattress, worked with me to get it delivered (for free!), and even sold me a discounted bed frame. All in all, the LEAST stressful part of my entire move. Thank you thank you thank you Bedzzz Express!!!

We had a great experience at Bedzzz Express. Our purchase decision was spread out over a couple of…read moremonths, and we actually began our mattress search with online retailers, including many of the bed in a box companies. But the idea of never getting to test the mattress until it arrived at our home chased us away from the online companies. The store is conveniently located and a nice, clean atmosphere. Richard was very accommodating and extremely informative. We of course started at the front of the store, where the more expensive mattresses were located. But we worked our way back to mattresses which were still quite comfortable but had less sticker shock. We took notes, and we left to check out the competition. The other guys had good deals as well, but never the same personal experience that we got from Richard at this Bedzzz Express. We kept coming back, and this is where we finally made our purchase. The deal was good, including a military discount because of our son's service in the Coast Guard. Our delivery date was delayed because of the remodeling project in our room, and we even had to push it back another week when other elements of the remodel weren't ready. The company was very accommodating the whole time, the delivery arrived on time and the delivery crew was very friendly.

I absolutely love this store. The staff was top notch from the moment I walked in the door all the…read moreway through delivery of our new mattress. I highly recommend stopping by and checking them out.

Perry did a great job of educating us on how their manufacturers offer a stable bed...much…read moredifferent than the old iron bed we had growing up. MADE IN THE USA means a lot too...much different than several large internet companies. Perry was a pleasure to work with...the family history means a lot too....Chris was great to work with concerning pickup as we needed immediately! He explained setup, etc...now we need another bed for our son! Heading back in the next week!

The thing I like most about Badcock Furniture is the insurance coverage they provide. The insurance…read morecovers damage within 3 years to include if I damage the piece. They will review the damage to see if repair or replacement is necessary. Then, if I don't need to use the insurance in three years, the money I paid for the insurance comes back to me in the form of in store credit. What a great way to encourage repeat business. I also like that the furniture I received seems to be of higher quality than the discount places I usually shop. Quality in the form of materials used and stitching, the little details that make it feel a little more of an upgrade without the upgrade price. We're at a stage of life and have moved around with furniture as old as the teenagers, so it's nice to find new furniture that will last and give new life to our home.

I've been looking for some good, affordable furniture all around the Birmingham area. So far,…read moreBadcock has impressed me the most. Their styles are pretty much exactly what I've been looking for. It's hard to find reclining sofas/loveseats that are both stylish and comfortable. The most comfy recliners seem to always look like they belong in man caves! Badcock is in the Palisades shopping center, so there will be plenty of parking, and the store is so big. Even if there were a handful of customers, you would be able to enjoy your shopping. The associate was very friendly and let me look around at my own leisure, unlike most sales associates can be. I will definitely be back here for my furniture needs. The photos I had added for their business page were actually some of the items I thought about buying LOL! So keep in mind, this is my taste, and their store offers many more styles than these.

beware! you cannot get your money back; only an in store credit. this is crazy. i put a $1000…read moremattress on layaway for less than a month, then decided i wanted to change my mind. they will try to keep your money. this is crazy. apparently they are desperate for money.

went to buy a mattress with my son on saturday, a man named Bunk helped us. He was very kind…read morefriendly and knowledgeable! We really didnt know what we wanted or anything about mattress's.We just knew our budget and my son wanted a soft mattress. well Bunk walked us through all or options, informed us on alot of facts and we made our decision easily with out pressure.I would recommend mattress king to anyone, we feel like we got a great value and a great product!!

Henry and his folks were fabulous to work with. He helped me get the best price and the quickest…read moredelivery! Many thanks to Henry at vestavia bedzzz express!

I would give Henry 5 stars for patience, helpfulness and no pressure. I don't know that any other…read morestore could be more helpful. We're eager to get our bed Friday. Henry knows the details about his products very well.

My husband and I purchased a Tempurpedic mattress from here and we could not be more pleased. Ariel…read morewas so helpful to us and made sure we were pleased. I highly recommend this location and we will be buying our next bed here too!

From the owner: Sleep Outfitters is dedicated to helping people sleep better by understanding individual needs and…read moreguiding each guest to the right sleep solution. Our Outfitters focus on comfort, value, and expertise to ensure every customer rests confidently and comfortably.

I bought a Sealy Queen size Mattress and boxspring on June 28th-2025 and a few days later I was…read morebeing bitten by bed bugs after paying $770.00 so I called the Dovers at Crestwood for a refund to no avail I called on July 14th and I saw an excerpt where they are notorious for having mattresses with bed bugs and I wish I could send a snapshot of it but I did save the tiny white bed bugs I picked up off the mattress with a lint roller and put them in a zip lock bag they were white and tiny and bite like a madman I will never purchase from them again and I'm going to take legal action against them

I'm happy with my purchase. Comfortable, queen size mattress, boxspring, set up. I had to have…read moresplit boxsprings for queen size being because of narrow stairwell and they had it.