Always great service at a fair price. Been going to them for 15 years and will continue to do so!read more

Car was broken into while they had it. My son-in-law has his stereo, son and amp stolen from his…read morecar while they had it. Of course they have no idea how this happened and no security footage. Still charged him though. If you want your car back in one piece, don't leave it with them. They couldn't care less.

They did whatever it took to get my car taken care of. Real kind , family feel…read more Also, I grew up in alpine. 5-10 years ago when they built the shop, I would drive through to see my parents. I thought, "huh, they built a new fire house. Well, looks nice." I legit thought it was a fire station for years! Haha! Way to blend in, the alpine way!!

Said nothing was wrong and just cleaned stuff but I still am having problems. Took my car somewhere…read moreelse and they actually helped me.

The most trusted mechanic I have ever had…read more This review is long overdue as we have had multiple cars serviced my Dave at DJ Auto. This particular occurrence was by happenstance or divine intervention (you decide) because I didn't even know something was wrong with my car. Dave happened to pass by me outside a lovely eating establishment in Provo while my car was still running and I was standing by it. He kindly mentioned that he noticed my valves needed loosening. Obviously I knew exactly what he meant (no, I knew nothing of what he meant!) but he offered to look at my car for free at his shop just down the street. After taking advantage of the free service, my car indeed needed a fix including the timing belt that was on it's last string. I feel like it was a blessing in disguise that he stopped me that day or the fix my car needed could've been much worse. Long story short, he took the car for 3 days, fixed all my issues, charged me a fair price, and even lent me a loaner car for free while it was in the shop. I've always feel like I am treated well here and I trust the knowledge of the mechanics.

They quoted me $700+ just for my back break pads and back rotors. Absolutely a scam. He'll chat…read moreyour ear off like no other which is fine but math wise $700 for 2 break pads and 2 rotors + labor and tax is ridiculous. I told them that i'd like to go somewhere else to get the done for cheaper and he gave me such an attitude about it saying stuff like "well we did shake on it but if you want to back out that's up to you" and I said yeah I'd like to take it somewhere else he said "well you're out of here then, get his car outa here"

Always have a great experience with this location. They are very helpful and quick to assist you in…read moreany manner. They're never too pushy and they keep a record of all your car needs, just in case you forget what was and hasn't been serviced. Inside is very clean and self help beverages and popcorn while you wait. You also get a free car wash with every oil change.

Poor customer service. I went in today to get an oil change, let the guy know I'd never been there…read morebefore and he responded with "leave your keys in the truck and window down". When I started to follow him in - I was confused and asked if I needed my wallet and again reminded him I hadn't been there before. Instead of explaining the process, he made a face as if I was annoying him. I said "ya know what? I'm actually good. I'll go somewhere else." I went to Shiny Shell to get my vehicle washed and he came over and closed the hood of my vehicle and explained it had been popped (opened) when the guy got into my my vehicle before I cancelled the service. I told this guy- who was the one that I had initial contact with that I left because he didn't explain anything to me and because of the attitude I got when I asked questions. He said he was sorry but too little too late. Terrible customer service. So I went to Lehi Valvoline and received top notch customer service

I wrote this same review on Google but I think it also belongs here:…read more I don't write reviews very often but when I do it's because a place went above and beyond expectations or they are really scraping the bottom of the barrel. In this case it's because they went above and beyond! I had my driver side exhaust manifold repaired by Master Muffler and they did an amazing job. First off they allowed me to walk back and visually see the problem with my truck and explain exactly what was wrong with it and why. There was no smoke and mirrors trying to upsell me on extra repairs. Second, They provided excellent customer service, were very knowledgeable and went above and beyond to fix it. On top of that, they are military friendly and gave me a great discount for being an active duty member. They also were very accommodating to my schedule and made sure to get it done in a timely manner. I would absolutely recommend them to anyone looking for a reliable and trustworthy auto repair shop. Five stars for Master Muffler! Oh and one last thing, they even sent me a thank you letter with some brownies in the mail for allowing them to work on my truck. Honestly, hats off to the team working there!

I talked with an older gentleman when dropped off the vehicle and he got my contact wrong. The had…read moremy email but never contacted me. They said the diagnostic would be completed that afternoon but when I called in they said it wouldn't be ready till the next day. When I finally went to pick up the car I spoke with a different guy. Super nice but it sounds like the previous guy didn't write down my problem correctly and they ended up saying I needed to replace my back sensors for a total of a 1000. I told him that I was having problems with my accelerator and he looked really confused like he hadn't been aware of it when I dropped the vehicle off. I think there might have just been poor communication on their part. I just ate $80 diagnostic fee and took it to big o tires and the solved my problem for 600 total, rotated my tires, and patched a flat for free.

Friendly and helpful service at reasonable prices. Needed a pre-purchase inspection done timely,…read moreand Dale and his staff were great. They showed me under the car and explained any concerns or issues, even finding a tiny dent above the door I never would have noticed. Car deal turned out great and so was Guthrie!

Wonderful service from the guys at this shop they are honest and upfront with what you need and are…read morevery nice and trustworthy they treat everyone like family and don't beat around the bush I highly recommend them to anyone that I know because they are amazing thank you Dale, Jerry and Tom you all are wonderful to work with

They did a inspection for a old classic gmc truck I wanted to buy. Flip the owner spent at least 20…read moremins on the phone with me going over every single detail he thought I should know about. He was very detailed, very thoughtful, and all for 70 bucks. I will definitely be back. Their front office staff was also very nice. I believe his daughter is in charge of the calls and she made sure I was taken care of, really appreciated her flexibility helpfulness.

I've been taking my escooter there when I have a problem. Flips has been awesome, same day…read moreturnaround, low or no charge. When I get a car this fall, they will be my shop.

By far the best shop in town! They are super honest and will always give you the best price…read more recently was quoted $500 elsewhere for a repair. They fixed it for $360. Recommend to all friends and family.

Great Customer service !! Mechanics were friendly & very…read moreknowledgeable, replacing the water pump on our Infinity at less than half the cost of the dealership !! Thanks Guys !!