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    Behavioral Medicine Solutions

    5.0 (1 review)
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    11 years ago

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    Behavioral & Psychiatric Consultants - The Spravato room.

    Behavioral & Psychiatric Consultants

    4.3(4 reviews)
    41.4 mi

    I recently just started paying for my own insurance through the health insurance market place. Not…read moreknowing a lot about the health insurance world I chose a plan that had a decent yearly individual deductible. My plan is almost $400 a month. Having just moved to Ohio I needed a new Doctor for mental health purposes. The young lady that answered the phone could not have made me feel more like I had the plague once I mentioned I had Molina Health insurance, she indicated this was Medicaid and they don't take Medicaid. I said, I don't have Medicaid, I pay out of pocket every month for my insurance. Very degradingly she said "Molina is considered Medicaid" we do not take it". Oooof the anxiety the response gave me. So I asked if I could be a self pay patient, as I just need to see a doctor to get my mental health under control. She said we can't do self pay if you have Medicaid. I said I don't have Medicaid I have Molina. LordT if I could have only known that I would be treated like a leper I would have never mentioned my insurance plan. I really wish people were nicer in the office and realize that there are REAL people suffering from mental health problems. Being kind really goes a long way, you never know how your tone or inflection can trigger someone's mental health.

    I recently started seeing Dr. K Patel. Not only is he a great doctor but their entire staff does a…read moregreat job. They are all very welcoming and friendly. They always make me feel like part of the family when I visit their office.

    Photos
    Behavioral & Psychiatric Consultants - The Neurostar TMS chair.

    The Neurostar TMS chair.

    Behavioral & Psychiatric Consultants - The TMS room.

    The TMS room.

    Behavioral & Psychiatric Consultants - Left to right: Dr. Patel, Shelly, Mel, Tiffany, and Mary.

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    Left to right: Dr. Patel, Shelly, Mel, Tiffany, and Mary.

    ARC Psychiatry - Advanced Recovery Concepts "Healing the mind, body & soul."

    ARC Psychiatry

    2.1(22 reviews)
    9.7 mi

    How is this place in business. My father has severe…read moredepression, has been followed by a provider for the last 2-3 years. Suddenly two months ago, no one will respond to his messages. No one will return phone calls. No one will refill his prescriptions?!? My poor father was left without his prescriptions while waiting for a new doctor. Honestly this place need reported. This is malpractice.

    Terrible, Terrible, Terrible experience. My provider was…read moreabsolutely amazing -- she genuinely cared, listened, and went above and beyond to help me figure out what I needed. Unfortunately, the rest of this office completely ruined the experience. I was being overcharged, and despite calling for over four days, I heard nothing back from the front desk or billing department. While I did change my insurance, even my insurance company was confused as to why the charges were so high. I was not out of network, and yet my premium was suddenly five times higher than it should've been. I will absolutely be following up on this, and if I find out I was being overcharged for all of my visits, I will be filing a formal complaint with CMS. That kind of practice is fraud, plain, and simple. It's also worth noting that if you don't pay immediately, they're quick to send your bill to a third-party handler -- and once they do, they claim it's "out of their hands." That is unacceptable. The fact that I had to personally correct their clerical error says a lot. While my doctor was wonderful, I will not be returning due to the office's shady billing practices and lack of accountability. Something is definitely fishy here, and I wouldn't recommend anyone go through the same headache. And before anyone comments with an apology -- don't. Life is expensive enough as it is, and getting over on your patients financially is disgusting. I will not be having it.

    Photos
    ARC Psychiatry - The outside entrance of our Beachwood Office located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    The outside entrance of our Beachwood Office located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    ARC Psychiatry - Our Beachwood office is located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    Our Beachwood office is located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    ARC Psychiatry - Beachwood Waiting Room. Call to schedule your appointment today; 216-450-1613

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    Beachwood Waiting Room. Call to schedule your appointment today; 216-450-1613

    Behavioral Medicine Solutions - c_and_mh - Updated May 2026

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