Cannot recommend them enough! The sweetest and most knowledgable ladies. I've been in offices that…read moresay no children allowed and have that cold medical feel, Itty Bitty is the opposite! So welcoming and such a fun experience for the family to get a sneak peek at the newest member, and in such a cozy setting. Wonderful experience both times I've been here.

I loved every minute of our time with Kayla! She's very thorough with the ultrasounds and explained…read morewhat everything was for us. The studio is absolutely beautiful. She has so many options for heartbeat bears, has a mini boutique, a letter board station, and a few photo walls that she made herself. She gave us a free redo as well because our little one wasn't cooperating at our first appointment. We can't wait to come for our next pregnancy.

Staff was very helpful, waiting rooms were nice, besides the main one was in two different areas…read morebecause two different types of images needed. Just the normal stress of waiting on results. I liked that there is no canned music or tv in every room, ladies were visiting with each other, nice.

Quality of care exceeded my expectations. Every member of the staff was exceptional in their…read morecaregiving.

The staff is INCREDIBLE. The environment is not only clean and inviting but they make you feel at…read morehome from moment one! I have yet to receive services but I have heard the word in Knoxville so I had to go in and check it out. The new location is even more beautiful I will be back

Writing this after we just completed the almost 9 month journey with my wife being "advanced…read morematernal age" with 45+ visits through the entirety. Overall I'm going to rate it at a 4/5. +1 - location and parking - the 2 dollar parking added up after while, ha. +1 - venue and atmosphere - cookie cutter office with no additional decor +1 - cleanliness - it's clear that they take care to keep things up here +1 - check-in staff - 99 percent of the time everyone was helpful and understanding with no issues -1 - inconsistency in staff/service - it was tough to build any relationships and felt more like a number and quota more often than not. I'd also say there were less with good bedside manner than we saw with it. It was good when we got a lot of the seasoned staff; still, just the variety made it tough and forced explaining all issues and history every single time for context. Not that i think we will, but if we were going to try for one more kid we'd work to be back again!

I arrived at 7:10 a.m. for a 7:30 appointment. The doors were locked, which was fine -- I was early…read more-- but two employees walked right past my husband and me, literally within a few feet, and didn't say a single word. No "good morning," no "we'll be with you soon," nothing. Just blank stares and silence. The second employee left the door unlocked, so after she got to her desk, we went in... only to be met with a snippy "We're not open, go sit over there." The tone was rude and completely unnecessary. A simple explanation like, "Give me a few minutes to get my computer started and drink a sit of coffee," would have been polite and professional. Apparently, that was too much to ask. Once checked in, the nurse took my vitals and immediately asked for a urine sample and said we'd be doing an echo and genetic testing. When I questioned why a urine sample was needed (I had an OB appointment right after) and said we'd already done genetic counseling, she acted like I was being difficult. I told her I wasn't trying to cause any issues I was just confused with what was being recommended. Then she brought in the office manager -- who was shockingly rude. Instead of listening or explaining anything, she told me we could "either do all the tests or leave." When I asked for clarification, she repeated the same line, completely dismissive and condescending. She couldn't even tell me whether the tests were ordered by my OB or just standard practice because she "didn't have access to the chart." Seriously? After all that, I found out the so-called "genetic testing" they insisted on wasn't even testing -- it was genetic counseling to go over the echo results. The genetic counselor repeated everything we already knew (which is why I told them it was unnecessary. I'm pretty sure this was just a way for them to charge the insurance for additional services). And the she attempted to go over the echo results. I asked questions about the echo and all she could say was "the report says this is normal, the report says that is normal". So clearly she wasn't skilled enough to have a high level discussion about the echo results which is fine because she is a genetic counselor and not a cardiologist/sonographer. But I still don't understand why she was involved when the echo was the whole purpose of the visit. In conclusion, this place clearly has no concept of basic customer service or bedside manner. From the moment we arrived, the staff acted cold, unhelpful, and borderline hostile. If this is how they treat expectant parents, it's honestly embarrassing for the entire practice. Save yourself the frustration and go somewhere that actually respects patients and knows how to communicate.

The staff at Arbor Terrace are helpful and get your needs met timely. Erin and her staff are…read moreexcellent with providing activities to the residents. They are motivated and get the residents engaged, which is good to see.

I cannot express how much I love this facility. My mom has been there 11 months and considers this…read moreplace home. The grounds are beautiful and well kept. There are plenty of activities to keep mom occupied. The staff is exceptional!! They are courteous and respectful. Mom feels safe and that makes me happy.

Pretty comfortable for a place that you have to squash your boob in a machine. They have soft robes…read moreand pretty decent couches. Nothing to write home about, but it gets the job done.

Very nice people. Just don't let them do your biopsy. They…read moremade a significant divot in my chest that all 3 of my cancer specialists ( Medical Oncologist, Surgical Oncologist and Radiation Oncologist) took the time to comment about. "Wow, what they do there.."

Friendly, professional folks! IV was perfect for purpose and massage chairs awesome.read more

The manager is nice, it's clean and the massage chairs are nice. But this location is struggling…read more You make an appointment and the doors are locked and no one is there. No call, no text. IV shortages mean they are not giving the fluids they once had. They also don't have the oxygen tanks they also once had. They have one nurse that has trouble finding veins and bruises up your arms a LOT. The quality has sadly gone down at this location.

It was excellent, as always. Kim and Denyse are the best!!! So sweet and accommodating whenever I…read morego there. They both really go out of their way to make sure I'm comfortable when I'm there on spa days. The rest of the staff are very friendly and helpful, too. Always pleasant experience for me.

I have been a patient here for 3 months and have lost 25 pounds…read more I am truly grateful for my doctors that take care of me there From the time you arrive until the time you leave everyone is super nice if you are over weight like me you are going to love your results Thank you weigh to go For helping me improve my life style