The office downtown has super rude receptionists. They didn't say hello and they were asking me…read morepersonal questions in front of other patents. They were cold in their verbal expression and I did not feel comfortable walking into this office. I will not come back to this office again. The office near Park west is much better as far as customer service. What happened to being polite to your patrons?

It took them two appointments and three weeks worth of calling them about my ovarian pain to get an…read moreultrasound. It came back slightly normal, so they referred me back to my primary doctor...who can't do anything because she's not a gynecologist. The office scheduled my appointment at a different office without telling me. I'm only in severe pain, and it's only my health. Why would I need to know where my appointment is?? They are also against PCI compliance as they wrote down my debit card information. That's illegal. My favorite part? They said my left ovarian pain could be my appendix, bowels, gallbladder, or kidneys. Waste of money. Waste of time. Go anywhere else.

I had a great experience getting a MRI with these folks in Knoxville Hall of Fame Dr. Caleb was the…read moreReceptionist, Ashley and Sara done my test. They took care of me. Verynice and pleasant atmosphere! Thank you!

I walked and was instantly greeted by two competent men who checked me in. Check in was seamless. I…read moredid have a longer wait, due to extenuating circumstances outside of their control. One of the guys moved me to a more private waiting area, where I was shortly met by my ultrasound tech. She was warm, genuine, and listened to my axieties. She made my experience as painless and comforting as possible. If I ever have to do further testing, I will definitely request University Diagnostics, and more specifically Brandy the ultrasound tech, who was fantastic. Thank you Brandy for doing such a great job!

Staff was very helpful, waiting rooms were nice, besides the main one was in two different areas…read morebecause two different types of images needed. Just the normal stress of waiting on results. I liked that there is no canned music or tv in every room, ladies were visiting with each other, nice.

Quality of care exceeded my expectations. Every member of the staff was exceptional in their…read morecaregiving.

The staff is nice and accommodating. My only complaint was I had to wait almost 2 months for my…read moreresults. Even though my apnea is not as serious as others, it would still be nice to know something. I like how with my Dr through Summit always have things imputed into my portal so I can see it, here they dont. The only thing they noted was my moderate sleep apnea and restless leg syndrome, no test results or documents.

I have to drop my rating a bit on this one. Outside of Dylan, the service here is hurting. Dylan…read morehas been awesome each time I have been there. The lady at the front counter/window on 10/7 and 10/8 should look for a new job. I would say McDonalds but customers there deserve somebody that cares as much as any other place. She certainly doesn't and you are a burden. I am going to request another sleep clinic next time I see My Primary Care Physician but if I have to go back here I will be asking to see somebody other than Cynthia Whisenant because she makes me feel the same way. A burden, a waste of time, someone to look down her nose at, a reason for an eye roll. I've seen her a few times and this has been my impression on both occasions. I appreciate that she already knows what I have to say before saying it because she is a genius and why should I be speaking anyway? Oh yeah, I'm the patient, she is the provider, this is what we are supposed to do. Try smiling. If you have to fake "caring for a patient..." then do it. Get back to the old crew from a year ago, this one is a disapointment.

They will get you in at a reasonable time. Almost everybody is kind except for one or two people. I…read morewill definitely return.

Had a wrist MRI preformed at Abercrombie April 26th. Took the disc to my specialist at TOC, who…read morefound a TFCC tear on that MRI. According to the report from Abercrombie, there was no tear. Surgery was denied due to that report. Had a second MRI Friday preformed in house at TOC. What did they find? A full thickness TFCC tear. Not sure how y'all missed that one. On the plus side, at least I didn't have to pay for it. Thanks Workers Comp.

Pretty comfortable for a place that you have to squash your boob in a machine. They have soft robes…read moreand pretty decent couches. Nothing to write home about, but it gets the job done.

Very nice people. Just don't let them do your biopsy. They…read moremade a significant divot in my chest that all 3 of my cancer specialists ( Medical Oncologist, Surgical Oncologist and Radiation Oncologist) took the time to comment about. "Wow, what they do there.."

Staff are so kind and answer all questions i had. This is our first pregnancy and we admire how…read moreprofessional they are.

A great experience! We got the blood test early gender reveal that came with a 4D ultrasound. It…read morewas a great value and we are very happy with our purchase. A small office in a medical building in Bearden, it's very family friendly with plenty of plush seating and toys for kids. They only see one customer at a time so it's very personable. The projector room feels like a movie theater! You get to see live feed in 4D of your baby moving around. It's truly amazing. We will definitely use their services again in the future if we decide to have another baby.

This is truly a center geared for the care of women. The staff are caring knowledgeable, friendly,…read moreand interested in your well being. The office is efficient, yet set up with a spa like atmosphere that is clean, comfortable and soothing. Everyone from check-in to the radiology tech, to the doctor explained everything to me, every step of the way. They made sure all of my questions were answered. The attending physician had the best bedside manner of any Dr. I have ever had the pleasure of seeing.

I love Dr. Brantley and her nurse practitioners, but EVERY time I go there is a 30+ minute (and…read moresometimes close to an hour) wait to be called back and I feel like they're very disrespectful of their patients' time. Today I was scheduled for a bladder procedure at 9 am and got checked in right at 9. I waited in the lobby for half an hour before checking with the receptionists to see where I was in line for being brought back since two people who had gotten there after me had been called. She told me the staff member doing my procedure wasn't there yet and then after another 20 minutes of waiting I checked again and the receptionist got pissy saying that the nurse was stuck in traffic, but I'd like to know where she was coming from because there's no way she spent more than an hour in traffic and the practice opens at 8:30 so why was she still not there by 9:50? I ended up leaving before I was seen and cancelling my further appointments because I had other obligations to fill that were being impacted by waiting 45+ minutes for my practitioner to actually arrive.

This is not the place to come if you're a Black woman…read more I have an urgent medical need requiring immediate surgery to reduce ongoing pain. Despite this, I waited three days for a callback regarding scheduling, contacting them through the AI assistant, the patient portal, and finally in person. When I went into the office, I stood at the front desk while staff finished a personal conversation with a colleague before acknowledging me. When I said I needed to speak with someone, I was told flatly, "you can sign in," then met with a blank stare and "let me deal with these other patients." I was eventually told the provider was out and would call me back that day. No call came. I had to follow up again, sending an email and leaving another message through the AI assistant, before I finally received a callback. When I did, I was met with a dismissive, rude tone and told to "wait, they have other patients." When I pushed back and explained how long I had already waited, the staff member became frustrated and told me that if I couldn't wait, they "can't meet my expectations" and I should find another provider. Racial disparities in pain management for Black women are well documented, with research consistently showing Black patients' pain is taken less seriously and treated with less urgency than White patients'. My experience here, being made to wait, repeatedly dismissed, and met with no urgency despite ongoing pain, reflected that same pattern. This behavior is typical of medical offices that lack diversity and cultural competency. Being told to find another provider rather than being helped made one thing clear: my health and wellbeing as a Black woman were not a priority here. If you're considering this practice, especially for anything urgent, know that your care may come second to their convenience.

I had vein removal done today by Dr. Campbell and his staff and they were the most amazing medical…read morestaff that I have ever encountered. I was originally very nervous about the procedure , but the immediately put my mind at was throughout the whole process. The procedure was virtually painless and throughout the procedure they continuously checked on me and my comfort level. Staff was so upbeat and positive throughout the process. I highly recommend Dr. Campbell and his staff for your medical needs. I know he will be the first Dr that I will consider if I have any future problems.

From the owner: From simple spider veins to complex vascular issues, our team of board-certified Vascular Surgeon’s…read moreare East Tennessee’ EXPERTS in diagnosing and treating vascular conditions. Our mission is to keep your arteries and veins flowing properly. We restore blood flow and save limbs at risk. Why trust your legs to anyone else? Request an appointment with one of our Vascular Experts TODAY!